20 Most Recent HP J3680 Officejet All In One Printer - Page 4 Questions & Answers

if the cartridge is not sensing poperly this error may occur.clean the cartride contact and try it.

the following link may useful to you.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01571812&tmp_task=solveCategory&cc=us&dlc=en&lang=en&lc=en&product=3441011

Try using the HP Print Diagnostic Utility in Windows

select the correct paper size from menu

Check on the printer roller inside your printer if there is a foreign object. Or you can clean your roller printer by the software that installed in your computer by clicking you printer icon then maintenance then roller guide clean.

In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts. Sometimes the power supply unit must be checked as a poor SMPS unit can deliver low voltage and cause issues to the printer function. Check all the leads and connections of the mother board , the tags to the ink cartridge. Also check the mechanical settings of the ink cartridge , if jammed or tight remove motor and manually free the drive before it is set back.

I am not clear on what the problem is. Can you print with it? Are you having a problem loading the ink cartridges?

Thanks for sending in more details............................Pete

You can download the HP printer drivers from their supportWEB site. Please click on this link and
select your model printer to download:- http://welcome.hp.com/country/us/en/support.html