I just purchased my Garmin
Hi,
Garmin does not have any authorized dealers that sell new products
directly on online auction sites. Any purchases made through online
auction sites are on a "buyer beware" basis. A copy of the original
sales receipt is required as the proof of purchase for warranty
repairs. Online auction confirmations are not accepted for warranty
verification and Garmin will not replace any missing components from
any package purchased through an online auction.
There is
always the possibility that products purchased through eBay or other
online auction sites could be stolen merchandise. You assume this risk
when you buy through these auction sites. If you buy a Garmin product
through an online auction site and later send it to Garmin for service,
if the product is determined by Garmin to be stolen merchandise upon
receipt at Garmin's facility (through a serial number match), Garmin
reserves the right to return the product to its rightful owner or send
it to the investigating law enforcement authorities.
Question
#3. I purchased a unit through an online auction and Garmin has just
informed me that the unit is stolen. What can I do?
Answer:
If
a unit is purchased through an online auction, such as eBay, and that
unit is found in our stolen-units database, Garmin is not obligated to
release any registration or unlock code information. Also, please be
aware that Garmin can request that the stolen unit be returned to
Garmin without compensation and report this information to law
enforcement authorities.
** My Comments **
I
purchased my Nuvi 350 on eBay through a so-called Garmin "Authorized
Dealer". Three days later when my unit broke, I found out that Garmin
would not honor the warranty and they told me that my refurbished unit
was already registered to someone else. Garmin also told me that they
had never heard of the "eBay dealer" that I had purchased the unit from
(ebestdeals4u). This is how I got into fixing the Nuvi's on my own.
Now,
I'm not saying that the sellers on eBay are going to rip you off. In my
case, my Nuvi worked fine except that the power switch broke 3 days
later.
As for stolen units: I'd be cautious of anyone selling a
unit with just the GPS and no accessories or just the GPS and car
adapter alone. Be more suspicious if they claim the unit is locked with
a PIN and that they have forgotten it. If a seller has the original box
and all of the accessories, it's less likely that it was stolen from a
vehicle. However, ask them if the deal includes the yellow Garmin
registration card. You'll need that to register your unit with Garmin
and obtain future updates. It has specific information unique to each
Nuvi. No two cards are alike.
However, just because you have the
card, doesn't mean your unit hasn't already been registered to someone
else. If thats the case, you're out of luck, unless the seller can give
your the ID & password that it was registered with through Garmin.
You
can be assured that if you purchaseed your unit through a well-known
retail chain, your Nuvi WILL have a warranty recognized by Garmin. No,
I don't work for a major retail chain. I am an Engineer in the
Electronics field (not Garmin or any other GPS manufacturer).
UNDERSTOOD THE LOGIC. THERE IS NOTHING YOU OR I COULD DO. GRAB THE PERSON FROM YOU PURCHASE THE GARMIN. THERE ONLINE/LOCAL DEALERS HAVE THIS HABIT OF MAKING MONEY OUT OF ILLEGAL WAYS.
Hope i helped you.
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