Top 10 Garmin nuvi 260W GPS Receiver Questions & Answers

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• If your unit is trying to acquire satellites for the first time, it may take longer than normal to establish an initial position. If the unit is powered on and outdoors with a clear view of the sky this should not take more than 3-5 minutes.
• If your unit has not been used for an extended period of time (more then a month), it may take 3-5 minutes to acquire satellites.
• If your unit is indoors, it may not acquire satellites. Even standing next to a window indoors will block a majority of the sky which is needed for a device to locate and lock onto a satellite signal.
• If you have just finished updating the software in your unit or you have performed a master reset, your unit may take 3-5 minutes to acquire while outdoors as the data that is used to locate satellites may have been erased.
• If your unit has traveled over 500 miles while turned off or not tracking your travel, it may take 3-5 minutes to acquire even in ideal conditions.
• If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
• If you suspect this to be an issue, try taking the unit outside of the vehicle with a clear view of the sky for 3-5 minutes so that the unit can acquire satellites. If your unit loses satellites once moved back into your vehicle you will most likely need an external antenna*.

If your unit is still having trouble acquiring satellites, please ensure that it has the latest version of operating software by using our WebUpdater program. Once your unit is updated please allow the unit to acquire satellites outdoors in a stationary position with a clear view of the sky.

You need to unlock the unit. I had the same problem with one that I have. Try this:

The No Detailed Maps Found That Support Routing message could be due to the following reasons:

• The GPS device is missing it's unlock code
• The maps on the GPS device have been disabled

To determine the cause of the message, touch the screen until the message No Detailed Maps Found That Support Routing disappears.

• If you get a Can't Unlock Maps message following this error remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file.

• If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device.

Retrieving your unlock codes:

1. Log into your myGarmin account: https://my.garmin.com/mygarmin/customers/myGarminHome.faces
2. Select myMaps.
3. Select Manage Maps.
4. Select the device from the drop down menu.
5. The unlock code is located under the "Maps installed on this device" section.

Creating an unlock code file:

1. Plug your Garmin device into the USB port.
2. Double-Click on My Computer or Computer located on the desktop.
3. Double-Click on the Garmin or nüvi drive.
4. Double-Click on the Garmin folder.
5. Right-Click in a blank space in this window.
6. Move your mouse over the word New.
7. Select Text Document.
8. Press Enter / Return on your keyboard.
9. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad.
10. Type the unlock code that is listed in the Manage Maps section of your myGarmin account in all upper-case letters with no spaces before or after.
11. Select File.
12. Select Save As.
13. Change the Save As Type to All Files.
14. Type gmapprom.unl in all lower-case letters for the File name.
15. Select Save.
16. Close the Notepad window.
17. Delete the New Text Document file.
18. Disconnect the GPS device from your computer.

*nuvi x70 owners with transatlantic mapping will need to follow the Creating an unlock code file instuctions above for their U.S. mapping and then create another unlock file for their European maps:

1. Plug your Garmin device into the USB port.
2. Double-Click on My Computer or Computer located on the desktop.
3. Double-Click on the Garmin or nüvi drive.
4. Double-Click on the Garmin folder.
5. Right-Click in a blank space in this window.
6. Move your mouse over the word New.
7. Select Text Document.
8. Press Enter / Return on your keyboard.
9. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad.
10. Type the European unlock code that is listed in the Manage Maps section of your myGarmin account. This will need to be typed in all upper-case letters with no spaces before or after.
11. Select File.
12. Select Save As.
13. Change the Save As Type to All Files.
14. Type gmapprom1.unl in all lower-case letters for the File name.
15. Select Save.
16. Close the Notepad window.
17. Delete the New Text Document file.
18. Disconnect the GPS device from your computer.

Enabling maps on the GPS device:

1. Touch the wrench icon on the Where to/View map screen.
2. Touch Settings.
3. Touch Map.
4. Touch Map Info.
5. Select the checkbox next to the maps to be enabled on the device.

If you continue to receive the No Detailed Maps Found That Support Routing message after completing these steps please contact Garmin Support: http://www.garmin.com/garmin/cms/site/us/support/supportcontact

I can help you reset and fix your Garmin Nuvi 265W.

Getting stuck on the flashing Garmin logo, or a message about not finding any maps, are indications that the firmware / system software inside your GPS has been corrupted.

There are three steps to take to get your Nuvi 265W running like new:

1. Back up your Favorites.
2. Perform a Hard Reset.
3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_____________________________
Nuvi 265W Manuals here.

Try a master reset:
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Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.

1. Start with the unit OFF and unplugged from power
2. Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
3. Continue touching and holding the lower right hand corner of the screen then power the unit ON
4. Release the power button when the device powers ON
• You will see a new message: Do you really want to erase all user data?
5. Remove your finger from the touchscreen when this message displays
6. Touch Yes

The device will automatically reset. Follow the on screen prompts then place your device in an area with a clear view of the sky until it acquires satellites.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The "No Detailed Maps Found That Support Routing" message may appear for the following reasons:
The GPS device is missing it's unlock code
The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.

• If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file

• If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device

Retrieving your unlock codes:

1. Log into your myGarmin account
2. Select myMaps
3. Select Manage Maps
4. Select the device from the drop down menu
5. The unlock code is located under the "Maps installed on this device" section

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1. Touch the wrench icon on the Where to/View map screen
2. Touch Settings
3. Touch Map
4. Touch Map Info
5. Select the checkbox next to the maps to be enabled on the device

Connect the Nuvi to a PC with the USB cable, then hold the power button to ON position. It happend to me before and it worked.
Good luck

reset button is a small button on the bottom of your gps

Hi,
Take a look at this site, http://www.garmin.be/missing.html Download and unzip the software, plug your garmin in the USB and start the updater.exe program. It gets you started again. Later on you can use the Webupdater to get possible newer software..
It worked for me and my Zumo550
Goodluck
Auke

Garmin provides free updates through their website for the first 60 days after a new unit is put into service. After that, you'll have to purchase map updates. (Software updates are free, though.)

That said, you should first point your browser to www.Garmin.com and go through the process of downloading and installing their browser extension. You might have to reboot your computer or restart your browser to finish the installation.

Return to Garmin.com and register your nuvi. At some point, it will ask you to connect your nuvi to the computer via the USB cable. Do so. Your computer will also go through the process of installing the drivers necessary to view the nuvi as a storage device (so you can download photos and the like).

Once everything is up, the browser extension will tell you what the status is of your nuvi and of its maps. If you're entitled to a free map update, it will allow you to do so. If you're due for a software update, you can do that, also.

If you are having problems finding a particular address, try some of following tips. In some cases the address may be listed as being in a different city other than the one that was chosen. When the unit asks for the City Name, try choosing Search All Cities. If the address is listed under a different City Name, doing this will allow the unit to find the address. Also, when entering a street name, it is important that you leave off any direction or label. For example, if the address was 2536 SW Melrose Place, you would enter 2536 for the house number and only Melrose for the street name. Using the house number and city/state, the unit will fill in the direction (SW) and label (Place).

If you are still unable to find the address, the mapping may not have the address available yet. Please report this to our Cartography department using the Error Report Form which can be found at the following link:
http://www8.garmin.com/cartography/mapSource/errorForm.jsp