20 Most Recent Viking 31 in. DECU165 Electric Cooktop Questions & Answers

from the counter top or the metal cabinet its in

It can cause a fire. The same thing happened to me fortunately I ha dthe extended warrantee and it was covered. This is a common problem and should be addressed by Viking. After all it is not a cheap appliance.

Need to replace knobs. can be bought here:
http://www.allvikingparts.com/Viking_Designer_Series_Cooktop_Cosmetic_Parts_s/439.htm
You could also try here:
http://www.nationalpartscenter.com/viking/

OR

you may be able to find very small stick on numbers

Remove the knob and using a tester turn the screw inside to increase or decrease the flame.

By only 1 burner working, I take you mean only 1 ignites, then it sounds as though you have an issue with the spark module being defective. There is usually an access panel on the bottom of the unit, although not on all of them. Remember to disconnect from the electric.

the burners are halagen they are supposed to work that way but dont use them without a pan on them to reflect the heat back to the sensor to prolong their life

maybe it isn't suppose to light on high. check your manual.

Clean the burners

I recommend to buy a new one, induction cooktop prices have come down a lot and there are good ones available for about $1000. FOr me, the only problem with putting a new one in was the hole in the countertop was too small for the new cooktop (Viking has a smaller hole requirement than most other cooktops). So be sure to measure the hole in the countertop before you buy a new one so you can buy one that fits.

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www.vikingrange.com/.../m10103_viking_built-in_surface.. Viking RangeFortunately, our built-in rangetops, cooktops, and gas woks offer the ... sealed or open burners, every Viking gas rangetop delivers unrivaled ..... The only thing cleaner than the glass ceramic surface of Viking electric cooktops is the installation.

You could have a broken wire or loose connection to that burner. Remove that burner and locate the wire to the electrode for your answer. I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Hi, I need production date to confirm but the part I found for this is PA020048 and it located in the rear of the unit If you pull out this unit, remove the rear panel, its located on the left side, mid way down. Good Luck I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Hi, Need more information as each model is different. Thanks I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249