blockage in the yoke or side pipe, remove head, use a finger to feel for the paper thats stuck inside, and remove side pipe to clear from the top of the yoke 5 min fix
The belt and clutch are probably worn or broken. Instead of a normal brush roller belt like most vacuums have, Dyson designed these with a plastic clutch between the motor and brush roller, so you can turn the brush off for hard surfaces. The belt from the motor to the clutch is replaceable, but it is the belt least likely to wear out or break. The belt to the brush roller, which is the one that takes all the beating and encounters all the dirt and grit is plastic welded into the clutch and cannot be replaced. You have to replace the entire clutch when that belt goes. On a normal vacuum, this is a $3.00 to $5.00 repair. On a Dyson, the part is around $25.00 retail, and you have to tear half the vacuum apart to get to it. You don't need much in the way of tools to repair it, as most of the vacuum simply snaps together, although you have to take care that you don't break the plastic parts getting them apart. You do need a torx screwdriver to remove the clutch housing. I've done two of these in the last week, both with the same issue.
Sometimes on mine, the red clip that's at bottom of canister doesn't always click back into place, so when you press the red button, it just slides out missing the catch. How i resolve this i pressed down the red button so the clip was sticking out, then with my thumb pressed it in, and it clicked back into place, now been fine with each empty.
It may need to be cleaned. Hair can get caught in the brush and can make it hard for the brush to turn. Try cleaning it out. If that doesn't work you can always contact dyson's support to see if they can replace you brush head. Here is the website to get support from dyson. http://www.dyson.com/support.aspx
It may need a new belt, a new power nozzle motor or the whole nozzle housing needs replaced. It also could be the power nozzle is not getting power from the vacuum which could be a short or bad switch. There are many areas that one or more could be causing the problem. First determine if the problem is in the power nozzle itself or the vacuum then eliminate the possible causes one at a time until you determine the cause. It's much more difficult to find the cause if there is more than one issue causing the problem.
It could be the motor of the powerhead, it could be the power head isn't getting power from the vacuum. You will need to troubleshoot all these areas to determine what the problem is.
DysonGet expert help for your DC28 vacuum from Dyson Support. ... as usual · Mini turbine head not working properly · Machine won't switch on or turns off on its own ...
Feb 1, 2011 - Today I'm going to give you a tutorial on how to clean a Dyson vacuum. ... After you do a quick rinse take a washcloth and some dish soap and wipe the ..... My hubs will be so happy that I won't be paying someone to do this. ..... I have come as far as cleaning out the filters and will do the traps later today.
Amazon.com, Inc.Sep 25, 2009 - I can't veryify all canisters come apart the same exact way, but the problem ... That being said, you can clean your dust filtration unit and it is easy to do. ... using air or water won't clean the dust filtration canister while it is together. ... After2 years, my Dyson DC17 has lost suction in the upright mode, but the ...
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https://www.youtube.com/watch?v=yERbv8owKU4
Apr 2, 2013 - Uploaded by AllVacuumBrandsCTN1
My beater brush isnt rotating and I am sure I cannot check the belt by myself after looking at this video. ... I have ..
Hello, this is Ava with Think Crucial.
You may check the Dyson DC24 manual by clicking the link below:
Dyson DC24 User Manual
You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
https://www.thinkcrucial.com/search?type=product&q=dc24
I hope this was helpful.
Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
Hi there, it's Jack at Dyson.
The reset button will not remain depressed after it's been pushed. Instead, you should hear and feel a click when pressed - it can help to use something like the eraser-end of a pencil. The steps are shown in our video guide below:
If you've been unable to reset the cleaner head after pressing the reset button as shown, or if you're worried the reset button isn't working correctly, please get in touch as we should be able to help you further.
You can reach the Dyson Customer Helpline directly by calling us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Please have your DC24 to hand when you call so we can take you through some troubleshooting checks.
Its most likely Its not cleaned out properly. Mine did the same, washed it again and ran water through it, let it dry for over 24hrs it now works. Smelt like wet dog though. I put a piece of kitchen roll soaked with scented oil in the clear drum, ran it for 10mins. Now smells beautiful.
Hi Lyn, it's Jack at Dyson.If your DC24's ball seems to be jamming when you're vacuuming, it's very likely the HEPA filter housed within the ball has come out of position and is catching on the inside of the ball shell. This is quick and easy to resolve - just remove and re-fit the filter, as shown in our filter washing video guide linked here: https://www.youtube.com/watch?v=aHKlyvVyyiUWhen you re-fit the filter, make sure you push it back into position firmly until you hear a click from the red catch.I'm confident this will resolve things for you. If you'd like further help or advice, you're welcome to contact the Dyson UK Customer Helpline directly on 0800 298 0298. Our experts are available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends. Calls are free from UK landlines.
Hi Jane, it's Jack at Dyson.
DC24 includes a belt engineered to last the lifetime of the machine in normal use. It's protected by a sensor which shuts off the brush bar for protection if something jams it in use. Usually, following each of the steps shown in our video guide will allow you to reset your machine:
Press the red reset button on the cleaner head firmly with something like the eraser-end of a pencil - you should hear and feel a click. The brush bar will never rotate when the machine is standing upright, so recline it into the normal vacuuming position before testing it.
Please note, the silver-coloured switch next to the red/on off switch should allow you to shut off the brush bar when cleaning hard floors or delicate rugs.
If you haven't had any success following these steps, our experts are on hand to provide further assistance. If a repair or a replacement part is needed, they can also confirm if this is covered under your Dyson warranty. When your have your DC24 to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
Hi , if i am correct the brush bar is driven by a small electric motor inside the brush bar. It sounds as if the motor has gone or the small printed circuit board has a fault. You will have to get it checked.
Don't now if you now wher they aer one is at the top off the dust bin and the other is in the ball remove them and use warm warter in a blow add a bit of washing powder and put the filters in to soke for 10 mis take them out and take them out side and hit them on something hard not to hard to bracke them you should see bits come out you repeat this if you whish to then rise them out and lave some warm to dry do not use befor they are fully dry or it will pop it back out hope this helps
Hi there, it's Jack at Dyson.
I'm surprised to hear your DC24's filter is coming out of place in use. As long as it was refitted correctly after it was washed, it should stay in place securely - you should hear a click from the red catch when you push it firmly into place.
If it continues to pop out of position when you're using the machine, please get in touch with us directly so we can help you check if the catch has been damaged. If it has, we can take some further details to confirm whether a replacement is covered under your Dyson guarantee.
You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
If you haven't had any success following these steps, our experts are on hand to provide further assistance. If a repair or a replacement part is needed, they can also confirm if this is covered under your Dyson warranty. When your have your DC24 to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
