20 Most Recent Evenflo Aura Elite Travel System Questions & Answers


Why not replace both rear wheels with 2 wheels from another stroller (not necessarily the same model as yours). I bet you could find something that will fit in, regardless it is the same model or not.

Evenflo Aura... | Answered on May 16, 2011


Sounds like it somehow got overloaded. Did anyone step on them? Single strollers are typically tested to hold up to 100 pounds, which is well above the weight of a child and their gear. Regardless of what happened, contact Evenflo directy and see if they will replace the rear axle and wheels. You can't by replacment wheels at any store.

Evenflo Aura... | Answered on Sep 29, 2010


please look for an I shaped adjustment loop -= slide it to adjust and you are done.

Evenflo Aura... | Answered on Jun 30, 2010


Those go a certain way and no other. For future reference the way to remove the belts is to release the metal oval under the seat and bring it up thru the holes in the bottom of te seat, then out thru the back. You have to undo the clasp and chest snap. Now....you have quite a problem as the straps are responsible for saving a life in the event of a motor vehicle accident. This being said you can try and slip the doubled over ends thru the end that is most narrow, slides into the track and the wider part snaps over the keeper on the seat itself, a little snapping plastic button. Next it goes under the lockdown and up into the first hole. You will need to compress the adjuster of the locking mechanism to get it up thru. If you can do this the next step is down thru and out the end of the locking mechanism. If the holes are too bound up and wont let the end of the belt thru, you may need to cut off the very end and re-thread it, then fold over the material and resew the end over itself to reform the stop. Cutting a belt is a last resort so make sure you are careful and that it is working properly. Otherwise, go buy a new seat. Good luck

Evenflo Aura... | Answered on Apr 09, 2010


contact www.buggypitstop.co.uk they repair and service pushchairs and car seats

Evenflo Aura... | Answered on Nov 18, 2009


Possibly similar model manual from manufacturer:

https://www.evenflo.com/on/demandware.static/-/Sites-evenflo-Library/default/dw009a2787/Instruction%20Manuals/25701061%20-%20Chase%20Select%20EN%20Jan17.pdf


Replacement parts from manufacturer:

https://www.evenflo.com/parts-accessories/car-seat/30621633/30621633_parts.html

https://www.evenflo.com/support/instruction-manuals.html


https://www.google.com can be used to search for manuals, but unfortunately, the one I found appears to be a different model.

https://www.manualslib.com/products/Evenflo-Chase-4041185.html

Perhaps you could contact a retail store or internet site that sells that particular model and ask for a copy of the manual.

Evenflo Baby... | Answered on Oct 05, 2019


Here is a picture of it. I am lucky that I have twins. I had another to go back and look at! Haha
12_16_2018_6_10_15_pm.jpeg

Evenflo Baby... | Answered on Dec 16, 2018


Hello, Lenda -

The Evenflo company web site does offer instruction manuals for many Evenflo products:
https://www.evenflo.com/support/instruction-manuals.html

There is a section on that web page, with the heading Playards & Portable Beds. Perhaps one of the model names listed there is the model name for your Pack and Playard.

If not, then I suggest you contact Evenflo Customer Service and ask for assistance regarding the locked side rail. This is the link to the Evenflo Contact Us web page:
https://www.evenflo.com/contactus

If you reside in the USA or Canada, you will find a telephone number to call. Otherwise, you can fill out the form on that page to send as an email message.

Best wishes.

Evenflo Baby... | Answered on Sep 23, 2018


Request directions directly from Evenflow.

Evenflo Baby... | Answered on Jul 29, 2018

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