20 Most Recent General Electric GSH25JSXSS Stainless Steel Side by Side Refrigerator Questions & Answers

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Water dispenser ice maker

If you check the backside of your refrigerator... There are TWO (2) different electric water-valves... A generic WHIRLPOOL part number = wr57x10032 (typically you can hear the "THUMP" when the are working... WATCH this attached video... http://www.appliancepartspros.com/ge-water-inlet-valve-wr57x10032-ap3192626.html Hope this is helpful... Carnac the Magnificent
12/7/2017 3:42:53 PM • General Electric... • Answered on Dec 07, 2017
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Ice maker does not work

ICE MAKER not making ice Inspect Water fill tube, Inspect the ice maker mold to see if there are ice cubes present. If there are no cubes or very small cubes, then you should look for issues with the water fill system. Inspect the fill tube and the fill cup area at the back of the ice maker to make sure that they are not frozen. If there is an ice buildup in that area, confirm no foreign objects have disrupted the flow of water into the fill cup. If nothing obvious has caused the ice buildup then suspect the inlet valve, tubing or low water pressure. Inspect the outlet tubing from the fill valve to the ice maker fill tube for any signs of restrictions and replace if necessary. WATER INLET VALVE: Check the water inlet valve for any restrictions. You will need to shut off the valve from the household water supply before you disconnect the inlet tubing. Some water inlet valves may have a screen to filter debris before it can enter the valve. If the screen is plugged, water flow will be restricted and the result will be small or layered ice cubes. Remove and clean the screen or replace the valve. If dirt has gotten into the valve it may not shut off completely and will continuously drip water into the ice maker fill tube and will eventually freeze up. Low household water pressure or a restriction at the manual shut off valve will also cause the water inlet valve to not shut off completely and create this same condition. Self piercing saddle valves are the most common shut off valve to cause this problem as the hole that is pierced in the water line is often too small and will more easily become restricted. The water inlet valve is operated by line voltage supplied through the ice maker control. Power is applied for approximately 7-9 seconds during the harvest cycle and energizes the solenoid on the valve to allow water to flow. You can check the solenoid for continuity with a multi-meter. On models with multiple solenoid inlet valves, you will need to determine which portion or portions of the valve are used for the ice maker. You can normally follow the inlet tubing from the ice maker back to the valve. Unplug the refrigerator and turn off the water supply to the valve before working with this part. (HOW TO TEST INLET VALVE: Inspect the filter screen where the supply line connects. Remove any debris or deposits that may have built up using a toothbrush or warm running water. If you cannot clear theclog, it will be necessary to replace the valve (the filter is not removable on most inlet valves). Test thewaterinletvalve for continuity using a multImeter. First, inspect the coil for an indication of it's ohm rating. If no information is printed on the coil, then use the range of 170 to 500 ohms. Set the multitester to the ohms setting X100 (if available, otherwise use the nearest ohm setting). Place a probe on each terminal. The multitester should display a reading that matches the coil's rating or if you don't know the rating then it should fall into the range of 170 to 500 ohms. If the water inlet valve does not pass this test, it should be replaced. If the inlet valve has two coils, test the second coil in the same way (note that they may not have the same ohm rating). The valve can also fail mechanically. So even if it passes the electrical test, it may still require replacement. If you have ruled out all other possibilities, go ahead and replace the valve. Check the tap valve.A bad tap valve-the little device that connects the ice maker's water supply tube to the water pipe-may cause the problem where the ice maker's supply tube connects to the water pipe. If necessary, replace the inlet valve and the tap valve. For the tap valve, use the type that requires you to drill a 1/4-inch hole (as opposed to the "self-piercing" type). You can buy anice maker connection kitand do this yourself, or call a repair person or plumber to install an inline water filter when replacing the valve. Lastly the ICE MAKER ASSEMBLY: If there are no ice buildup issues or suspected problems with the water supply, then you may have a problem with the ice maker control. The most common type of ice maker used in modern refrigerators is the heat release ice maker. The ice maker uses heat to release the ice cubes. If the water's route is blocked or the solenoid doesn't work-or if the bail wire is lifted-the ice maker won't make ice. (Also note that your home's water pressure may not be strong enough to serve an ice maker.) If you have a heat release or modular ice maker it will have a removable cover at the front. Behind the cover is a series of electrical test points that can be used to diagnose the ice maker. The unit can be manually operated by inserting an insulated jumper wire into test points "T" and "H" to initiate a "test harvest". On other ice makers jumper at points N & M (neutral to Motor) The jumper should be insulated 14 gauge solid wire that has the insulation stripped back about 3/4 of an inch on both ends, and bent into a "U" shape. When inserted into the test points for 5 to 10 seconds, the motor should start and the cycle will continue on its own. You may have to manually close the freezer door switch for this to operate. This test will simulate a real harvest cycle and will operate the ejector blades, shut off arm and the fill valve in the proper sequence, and will allow you to do a proper diagnosis. This is a live voltage test and should only be performed by a qualified person. If the motor does not start, you can verify that you have power to the ice maker at test points "L" and "N". If the ice maker is getting power and does not perform a cycle, then the module will need to be replaced On component mode ice makers the testing is done differently. Testing a thermostat in a component ice maker: The thermostat is located near the bottom ofthe support box. The thermostat is connected by two or three wires.Label the wire placement before disconnecting them. Remove thethermostat by loosening the clamp, by pushing back the retainerclips, or by removing the retaining screws. Test the thermostat forcontinuityusing amultitesterset to the ohms setting X1. Start by testing the thermostat whenit has come up to room temperature (about 20 minutes after removing it from the freezer). If the thermostat has two wires touch one probe to each wire. You should get a reading of infinity.Chill the thermostat in the freezer for about twenty minutes andretest. This time you should get a reading of zero (continuity). If the thermostat has three wires, number them 1, 2 and 3. Test combinations 1 & 2, 1 & 3and 2 & 3 and write down the results. Two of the combinations should yield a reading of infinity and one should yield a readingof zero. Now chill the thermostat in the freezer for about twenty minutes and retest. The combination that had a zero reading before, should now have a reading of infinity. One of the two other combinations should now yield a zero reading.If the thermostat fails this test, it should be replaced. Testing a modular ice maker 'sthermostatcan be tested and replaced individually. Test the thermostat forcontinuityusing amultitesterset to the ohms setting X1. Start by testing the thermostat when it is cold (10 degrees). Insert one probe into the hole labeled "T" and the other probe into the hole labeled "H". The meter should indicate zero resistance (continuity). After the ice maker has warmed up, repeat the test and this time the meter should indicate infiinity (no continuity).If the thermostat does not pass both tests, it should be replaced. God is the reason I give you free advice so God is good!
5/6/2015 8:10:35 PM • General Electric... • Answered on May 06, 2015
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Frost in the freezer

Fridge freezing up- and no fan or air circulation: AT TIMES The fan usually stops working due to ice obstruction when the defrost terminator has gone out and u get ice build up? u can check the terminator with a multi meter for continuity but do not check at room temperature. stick the terminator in cup of ice water for 20 minutes then check it for continuity, should be closed when cold and open at room temperature. May also need to check the defrost timer, The defrost timer is usually found behind the front grill "toe kick" of the refrigerator. Or in the fridge compartment near middle top section. u can get by and test manually by placing a small screw driver into the tiny slot or hole underneath the timer and turn slowly clockwise till u hear 1 click. this will engage ur defrost cycle in about 15 minutes u should be able to come back and feel the heat in freezer as it melts the ice providing ur terminator is not bad? Another way to test it is with a multi meter. Remove timer it from fridge and you will see 4 prongs numbered 2,1,4,3 in that order. Place ur meter prong on prong 1 & 3 (if your fridge has a capacitor wired in series with the windings, then u check for micro fares rather than OHMS) If u cannot confirm this test, still try the next. Take ur meter prong and connect to prong 1 & 4, it should read resistance or ohms ( closed) now remove prongs and place on prong 1 & 2, this should now read infinity or open (no ohms) now take a small screwdriver place it in the tiny hole or slot under the timer. Turn it clockwise slowly till u hear 1 click. Now ur 1& 2 should read closed ( showing ohms or resistance) now place meter prongs on 1 & 4 and you it should now show open ( or no resistance - no ohms) this is how u know ur timer is good, Remember when testing for ohms ADJUST meter to use a high ohms rating in the thousands as the resistance is very high in OHMS. And adjusting to low ohms rating may give a false reading or not show the proper resistance.. Another item to check with a meter is the heating element itself. Located under the evaporator coils. It should show continuity or resistance OHMS WHEN TESTED AT BOTH ENDS OF THE PRONGS . Lastly check the cold control thermostat with a meter for both OHMS and volts ( VOLTS is a live test with fridge plugged in so be careful) It must show 110 volts. An open or thermostat that reads infinity will not allow the proper cooling and defrosting cycles to operate and may in fact stop anything from happening as if there is no power to the unit? ALSO CHECK THE AIR FLOW VENT SYSTEM and THERMISTORS At times it can get stuck to far closed or open. Some units feature a digital electric adjusting vent system while others are manually set. Check for any ice build up or other obstruction in the vent damper, see if u can manually open or close it. Some times when u have the settings set to the highest it closes off one area while allowing to much cold air flow to the other area! THERMISTORS in the freezer and fridge section for continuity OHMS and for amount of OHMS current being put out. In most models around 1300 ( give or take 150 ohms) ohms is required God is so good: so this is why I give free advice so please thank him not me. 21758166-fvsmv4etqgwauuwz5eop31ms-4-0.jpg 21758166-fvsmv4etqgwauuwz5eop31ms-4-2.jpg 21758166-fvsmv4etqgwauuwz5eop31ms-4-5.jpg 21758166-fvsmv4etqgwauuwz5eop31ms-4-9.jpg 21758166-fvsmv4etqgwauuwz5eop31ms-4-14.jpg
5/6/2015 8:05:17 PM • General Electric... • Answered on May 06, 2015
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How do you unthaw water line in door

Usually due to CONDENSATION due to bad door seals or a plugged evaporator drain line? Can use a soft flexable tubing and very hot water to clean it out. Bad door seals usually need replacement, but u can use a blow dryer and something to pry it closer to the door wall while blowing hot air on to it. To create a seal, to test for bad door seals place a dollar bill in between the door and wall of fridge where it closes. Then slide out the dollar bill with door closed. It should offer some resistance and not be easy to pull out. Most all fridges have a drain. Look inside your fridge for a "V" shaped channel with a small hole. This hole leads to a tube and a small pan which sits on top of your refrigerator's compressor. The defrost cycle causes water to run into the channel, down the tube, and then it generally evaporates with the heat of the hot condenser/compressor. However, if that tube is clogged with food crumbs, particles , debris etc, you will have to clear it to get back to a normal mode of operation. A toothpick, pipecleaner, straw or a cotton bud can often do the trick. Even a frost free freezer will still ice up at times in the areas away from the heated defrost area and the drain line can freeze. This icing causes the pipe work to the compressor to ice over or sweat and cause a puddle. Or if the drainage has frozen over, it will need to be de-iced. ( usually the line is under the freezer bottom plate covering. Towards the back of the unit) And there is another inside the fridge area also. Give the freezer a good overnight defrost until it's totally clear of ice in addition to making sure the drain is clear to the pan at the back and then restart the freezer. God is so good: so this is why I give free advice so please thank him not me. 23850018-fvsmv4etqgwauuwz5eop31ms-5-0.jpg 23850018-fvsmv4etqgwauuwz5eop31ms-5-2.jpg 23850018-fvsmv4etqgwauuwz5eop31ms-5-5.jpg
5/6/2015 6:57:04 PM • General Electric... • Answered on May 06, 2015
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What should freezer setting be at

I suggest you to put it on freezer,make optimal temperature and chill :)
3/26/2014 2:35:00 AM • General Electric... • Answered on Mar 26, 2014
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Water leaks under left door

The problem would be with the water valve solenoid, depends on the make and model one in the back and the other one behind the panel on the left door so it's better to replace both at the same time to be sure it won't leak again. The price would be around $200 replaced by professional, if do it your self, parts cost around $90 and it can take up to 2 to replace it. If you need further help, reach me via phone at https://www.6ya.com/expert/toly_4d7df273bdf34d91
3/2/2014 2:29:44 AM • General Electric... • Answered on Mar 02, 2014
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How do you clean the water dispenser

With a steamer
12/21/2013 11:13:03 PM • General Electric... • Answered on Dec 21, 2013
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Electric GSH25JSXSS Stainless Steel Side by Side Refrigerator: The ice maker is not working, it's plugged in, the...

The answer stated to turn on the on the on switch. There is not a on switch.
5/29/2013 10:03:39 PM • General Electric... • Answered on May 29, 2013
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Freezer in my GE side by side is collecting ice

No , if you have to thaw , it means you have a defrost problem not freon . Most likely , a shorted defrost heater or a bad defrost thermostat ( bimetal ).
A model number would have help me be able to tell if both parts come together as an assembly , thereby , saving you money and time .
4/28/2013 8:26:56 PM • General Electric... • Answered on Apr 28, 2013
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Water dispenser valve not working.

try switiching the ice maker with the water valve solenoid
3/23/2013 9:04:23 PM • General Electric... • Answered on Mar 23, 2013
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