20 Most Recent Canon DW 100 DVD-RW Burner Questions & Answers

The DW-100 burns files in the same format as they were originally recorded by your camcorder. The Canon Vixia HG-21 records in AVCHD--a high-definition format--which is completely different from standard-definition DVD and which is not compatible with regular DVD players (even though the disc itself is a standard DVD-R). As it states in the manual for the camcorder, "High-definition (AVCHD) discs created using the optional DW-100 DVD Burner can be played back only with AVCHD-compatible DVD players."

The DW-100 is really more for archiving your files in their native format than for creating standard DVDs that can be played on regular DVD players. Regular (standard-definition) DVD players can't play AVCHD, although many Blu-Ray players can. Unless you use a Blu-Ray player that supports AVCHD playback, there are two solutions to your problem:

1. If you want to keep your recordings high-def, you can view them by playing them back with the DW-100, which must be connected to your camcorder via the USB cable, then from your camcorder to your TV via an HDMI cable.

2. If you want to have standard DVDs that you can play on any DVD player, either import the files to your computer and convert them to standard-definition using video-editing software, then burn them to DVD with your computer's DVD burner, or connect the analog output (component=better, composite=good) to a stand-alone DVD recorder (i.e. not the DW-100).

I've used the route of Vixia HF-10 camcorder > composite output > Panasonic DMR-ES25S DVD recorder (about $65 used on eBay) with pretty good results when I've wanted to give videos to relatives who don't have Blu-Ray players. You just have to make sure to set the camcorder 's analog (composite) output to 480i so that it formats the picture in the right aspect ratio, or else the 16:9 image will be squeezed to 4:3 instead of letterboxed.

Hope this helps. Good luck.

Yes.

I recently purchased the DW-100 for my HG-20. Works like a charm.

Some quick gotchas though...
People complain that Canon was not 100% clear about it's use. You can only burn standard definition (i.e. "non" hi def) DVDs if that's how the camera recorded it... I never looked to see if my HG-20 is capable of the old stuff, but basically the camera is sending data to the burner and there's no real conversion going on. Some Canon models record in Standard Def others do not.

Personally, I use the burner to backup videos onto standard DVD-R (or DVD-R DL) discs. The discs are burned in a Blu-ray compatible format. (but you get 4.7 or 8GB onto a disc vs the 30GB you'd get on a Blu-ray disc - but don't complain b/c the Blu-ray discs cost a fortune.)

If you don't own a Blu-Ray player you can connect the USB b/w the "camera & burner", and then the HDMI b/w the "camera & TV" and send the video from the burner, thru the camera, and watch on a Hi Def TV. (Complex but it does work and the picture quality is great).

Hop this helps.

im not up to speed with mac computers but this works with windows

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose DeleteAfter deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device hope this helps you

http://xpdrivers.com/download/download.cfm
if you are having trouble with your drivers here is a general look at the drivers and how to update them if your computer came with a motherboard disc the drivers could be on it click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver hope this helps

Hello,

There are a couple of things you can try here. First, try a different disc. If it reads another disc then it's likely the disc you are using. It could be scratched, it could be cracked, or the disc software could be failing to load. You may need to load it manually from Start > My Computer.
If it's not reading anything, try reinstalling the drivers from the Canon website. Failing that, it's likely a hardware problem. You can try cleaning the lens inside of the device or send it into Canon for repairs.

Connect the camera to your PC.
Connect the Canon burner to your PC.
Use free software (see: http://www.MajorGeeks.com and search for "AShampoo Burning 6")
to read the files from your camera, and burn them to a blank CD/DVD disk.

This could be happening for a number of reasons, and one of them could be a slightly compromised laser lens. It could need to be cleaned, or, if it's been through heavy usage, it might need a slight adjustment. Otherwise, there could be some software/hardware random conflicts, which you pretty much have to live with.
There are a number of issues that can occur with dvd recorders, and media is a critical issues, and all dvd/w or r/w media is not compatible with all players. If you've changed the brand of you media, that might be an issue.
Good luck, and hope this helps.

I had this problem also when trying to connect to my HF200. I found a solution. The DVD recorder does not like MXP recordings, in fact it hates them. You will have to make sure no MXP recordings are present on your SD card/Hard drive. Then any recordings you make with the intension of recording to DVD need to be made in FXP mode or below. But remember if you have a selection of recordings on your SD/HD and just one is in MXP mode, you will get the error 'Operation cancelled'. Just as a sidenote, I phoned canon support about this problem, they were useless, promised me a callback that I never got!

Hello,

The problem could be that the lens of your device is dirty or weak, i will advice you get a lens cleaner to cleaner the lens of your device, if after cleaning, the problem still persist, you will need to replace the lens of your device because it can no longer read disc.

Also, the disc you insert could be bad, try use another disc, if it is same problem, clean or replace the lens as advice earlier.

Take care.

try a firmware update and then if it still dosnt see the disc make sure if its old to check inside to see if the laser maybe out of set. and or a bad diode laser.

DVD burner burns it in AVCHD which is not compatible by our computers unless you have blu ray player or PS3!!

You must have got a cable to connect it and use any Writing software like nero to burn discs

You can not have any MXP Files in your play list or in memory. The DW-100 Can not burn these files. Once you delete/remove the MXP Scenes from the the Camera the Burner will work fine.

Hello my friend,you burner reads DVD-R / -RW / -R DL so if you have inserted anything else it can not read it,even DVD+R.

You should burn your videos to a video format that should be compatible with your DVD player to get play. Some video formats will not be able to play to a certain DVD if the DVD player does not support it. You should burn your videos to VCD format to avoid problem because almost DVD nowadays have backward compatibility for all VCD movies. Hope this could help you..Please don't forget to rate me..:-) Thanks..

OPERATION CANCELED
- The USB cable was disconnected and the operation was canceled. Check the USB connection.

remove the CD / disconnect the USB cable / turn burner off for at least an hour to let it reset. after so reconnect the USB and turn the burner on, you are good to go.

http://akamaipix.crutchfield.com/Manuals/280/280DW100.PDF

u should have a cannon camcorder because this device works with a compatible cannon camcorder.

WinDVD is only used for playback of DVDs

go to download.com and you should be able to find a free software that suits your needs.
if you are looking for a more robust software, i would recommend Nero.