Hi, it's Allie from Crucial Vacuum.
Loss of suction into the dust cup may be caused by either the dust cup filters or the motorized brush.
After unplugging your unit, press the release button on the back of of the unit and remove the roller brush. To make sure there is no blockage in the air hose, flip back your unit and remove any debris clogged inside the hose. With a pair of scissors, carefully cut any hair strands or debris tangled in the roller brush. Make sure you do not cut or damage the bristles. Make sure there is no clog inside the air duct at the bottom of the unit. Re-install the brushroll by clicking it into place. If the problem still persists, you may need to check your unit's filters.
Check you filters by first removing the dust cup and then removing the foam filter and rise under lukewarm water until the water runs clean. Do not use soap. Squeeze the excess water off the filter and allow it to air dry for 24 hours before use. Washable filters are recommended to be washed after every 2 to 4 uses and replaced every 3 to 6 months.
You can purchase direct your replacement filter from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
http://www.crucialvacuum.com
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Alejandra (Allie) Sepulveda-Rivera
Crucial Vacuum Customer Care
http://www.crucialvacuum.com
AS far as I am aware and I have been in the trade for many years, there are limited spares for the Shark range and no schematics or diagrams due to their policy.
If it fails under warranty, they replace it, they don't attempt to repair them because it is not cost effective.
They are all called 'Navigator' :>D
https://www.google.com/search?q=Shark+Navigator
When switch to carpet, the difference is that the brush roller turns. When it is on hard floors setting it doesn't. Remove the base plate, remove the brush and the belt. There is likely something wrapped around the drive spindle or clutch.
It is possible that the issue is with the motor or an electrical component. If you have access to a multimeter, you could try testing the motor and other electrical components to see if they are working properly. If not, then it may be necessary to replace the motor or another component. You may also want to make sure that all of the wiring connections are secure and not damaged in any way.
You can find diagrams of the wires in a Shark Professional Vacuum Handle online. You can search for the specific make and model of your vacuum to find the diagram. Alternatively, you can contact the manufacturer of your vacuum to request a diagram.
Question edited for clarity and correct name of the vacuum.
Where is the shark vacuum brush bar reset button? You can find the shark brush-bar reset button on the underside of the vacuum.
Jul 12, 2020
Shark uses a suction bypass valve on their units. The reason is the vacuum air cools the motor and if there is an obstruction in the line, airflow stops and the valve opens to keep the motor cool. The sound you hear is the bypass being open. You have an obstruction somewhere.
Hi,
You might have to unscrew your vacuum and "pop" the button from within in order to be able to overcome the issue. But before doing this, please press the button at least 10 times to check it will pop out as it's stated in a type of physics hypothesis or theory that every action has an equal but opposite reaction. This might work in this situation.
Thank you.