20 Most Recent Western Digital My Book Essential 1TB External USB 2.0 Hard Drive - Page 3 Questions & Answers

You need to enter the BIOS setup utility of your PC and change the order of BOOT devices so that it will try to boot from a USB device first (unless your CD, DVD or floppy disk drives do not contain media) 10.April.2014

Yes. Max length for USB cable is 6 meters.

Depending on the Operating System you are using (i.e. Windows or Mac OSX etc.), they deal with deleting files in different ways. In the case of an Apple Mac, it doesn't actually delete you files, but instead moves them to the recycle bin which is located ON your external hard drive. This means that in order to make the space available, you have to empty your recycle bin on your desktop whilst the hard drive is plugged in and it will empty the folder for you. Or look for a hidden folder on the root of your Hard Drive called Recycle and delete it (it will be recreated by your system when your system needs it). Alternatively, 1TB is a large drive meaning that it is possible that your file structure has become "fragmented". Don't worry yourself with the specifics, but if you right-click on the drive and access the Properties, choose the Tools tab and use the Defragment tool. Also it might be worth using the Check Disk For Errors option, although Defragment is more relevant in this case. If you run through these basic troubleshooting steps listed above I hope you will gain access to your cleared space.

Hello this error means the partition information on the drive is damaged. Most often this happens as a result of the drive being unplugged without first being ejected or from the computer it's attached to crashing.

In either event, if you can copy files off the drive back to the computer it's attached to, do so, then format the external drive and it should be fine.

If you cannot fix it this way or if you have trouble getting files off te drive as well and need them retrieved answer back and I will help you through the next few steps or lead you to a pro who can help.

Chris

Hi. I once saw a book titled '200 ways to revive a hard drive' but it all comes down to two main Truths. The hard drive has failed do to circuitry or mechanical break down or there is an I/O conflict and your computer does not recognize it. You be the judge. There are companies that repair and or save the data but it can be very expensive. Good Day

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If it is new contact WD for a solution under warranty. If not, go to My Computer in Windows and look to see that the drive shows up in the list.

WD has a internet-page where you can find more info about the "flashing".

sounds like you are using the wrong power supply. Check the amp output on the power plug you plug into the wall make sure its the same as the amp input of your external harddrive

check whether the harddrive is working in any other computers, if not try to get a similar cable that powers your hard driveand see

This is due to the file transfer limitations bound by the file format FAT32 (no files larger than 4GB and no folders that contain more than 1000 files). Try formatting the drive to NTFS.