20 Most Recent Vtech V.Smile TV Learning System Questions & Answers

I got the system for my 4 year old daughter less than 2 weeks ago and it quit on me. It's rediculous! Anyway, at first we used batteries and it worked fine but the batteries went dead after she played it about 3 times so we went and bought the power cord. We plugged it in and it wouldn't work at all. I looked all over the internet trying to find a way to fix it because we also got her $100 worth of games and had already thrown away the box so we couldn't return it. Everyone was talking about a reset button and my system DOES NOT have one! I finally found a SOLUTION[most likely temporary] Take the batteries out. Hold the ON button down for 45 seconds, replace the batteries with FRESH ones and turn it on. Sounds like it won't work right?!? Well it did for me and before the game system would come on for NOTHING. Hopefully this helped! good luck

I have experienced the same shutdown problem, and solved it in 10 minutes with the following procedure:1) Clean the cartridge and system components with rubbing alcohol...2) Take out the batteries...3) Hold the on/restart button for anywhere from 10-45 seconds...4) Put batteries back in and put a game in...5) Power it up...

hi there...try to check the adoptor and the connector if its conncted to the tv.then try to turn it on...

Remove all Smartridges, controllers, adapter or batteries.
Examine the Smartridge slot for loose objects, Blow into it to
remove dust or debris.
Pull back the plastic sleeve on the Smartridge and clean both sides
of the metal contact with alcohol and a cotton swab.
Insert the Smartridge into the Smartridge slot and remove quickly twice without turning on the V.Smile unit.

This should fix the problem.