The battery is probably no longer rechargeable due to age or to the number of times it has been recharged. If the battery can not be replaced, then the entire vacuum needs to be replaced with a new one.
I took mine completely apart, removing every screw to get to the motor which was full of lint, hair and god knows what. I removed all the debris I could by hand, put it back together, and it works like new. I think debris gets in if the filter part is pushed too far down and the hole in the cup is open to the top part. My husband wanted to throw it out but I figured "what the heck". It's broken, it won't get more broken if I take it apart, it's only a year old.
Hi Alec from VacuumSpot here. In Australia these are sold as the ergo rapido. The most likely culprit is the charger itself we sell loads of Electrolux Ergo Rapido Chargers basically the best bet is to measure the output of the charger to see if it is working properly (watch video) if it isnt then simply replace the charger. If it is then replace the vacuum handset - Electrolux have made the handsets real cheap so you dont have to do a repair on battery or motor.
When opening the pronto, make sure that you check close to the motor for more cells, depending on the model and voltage you may have a few more away from the ones in the handle... Mine has 6 cells, 4 in the handle and 2 on the sides of the motor. I'm not certain, but I don't believe there is a model with only 4 cells. Replacing only a few cells would help, but isn't a long term fix
Hi There, Officially Electrolux don't want to sell the batteries so they discount the price of the hand held unit. Here in Australia they are called ergo rapido but it will be the smae everywhere I would assume. They will sell the battery on its own but it is more expensive than replacing the hand held part (without the filters) .
The batteries inside the small hand held are NOT consumer replaceable. They are all soldered in place. If you are a handy with a soldering iron, you can replace the batteries yourself. I did and my Pronto 2-1 runs like new. I had it for about a year then it gradually lost its holding charge.I would only get about 2 minutes before it stopped. Battery Replacement.First you will need new batteries.The batteries for the Pronto 2-1 are called NiMh 4/5 Sub C 2000mAh w/ TABS and can be purchased at Batteryjunction.com.You will need 8 of them.I paid a total of about $30 shipped.Next. Remove the 4 small screws holding the unit together.Once you have it apart you can get an idea of what is ahead.It took me about 45 minutes to cut out the old batteries and replace with new ones.Here are some helpful tricks. Use a knife to cut off the tab jacket about ¼ inch from the ends on all of the new batteries. Use a pair of needle nose pliers and tear off the battery tabs right off the OLD battery bodies.Replace the batteries ONE AT A TIME except for the group of 4 in the handle. The goal here is to solder the new battery tabs to the OLD battery tabs.This is much easier soldering tabs together than stripping and soldering the wires.REPLACE the batteries exactly how you see them.Add electrical tape where appropriate. Be careful when packaging the batteries back in place.I mentioned replace the batteries one at a time because this will allow you to verify your soldering.Press the on button and you should get the blower going.If not, you have a bad solder joint.Anyway, good luck.Jeff
Let me say this; The battery replacement for the Electrolux is not a owner level replacement procedure. However, you can replace the 4 original EMX1600sS batteries . The battery model is Tenergy 2/3A Size Rechargeable Battery 1.2V 1600mAh NiMH W/ Tabs Those are a little smaller than the originals but with the same capacity of 1600mAh and can be easily found in the web. Anything under those specs should work. These types of battery's will cost about $15.00 on the web. The battery's are in the hand held unit bottom or back side area, you access them by taking out all the screws in the back side of the hand unit.
This model does not have a belt it is a direct drive motor in the bottom unit. Turn the head over so you are looking at the brush, to one side is a screw which a coin (penny works just right) will turn. Take out this small cover and remove the brush unit. Clean the ends of hair or whatever is clogging it up and set it back in place, be sure to engage the brush teeth at the other end. Hope this helps Fix Ya up. Be sure to clean the filters yes there are two, one is inside the other.