20 Most Recent SimpleTech 1TB External USB 2.0 Hard Drive - Gray Gun Metal Questions & Answers

I had the same concern, I try finding drivers with no sucess, change usb cables, and a number of other fixes found on the internet.

Finally what solved the problem was pressing and holding the "One Click Backup" button for 30 seconds.

google it

I would be very skeptical of storing anything on there. A noisy hard drive can often be an unhealthy one (ready to die).

My good friend had the same external hard drive (smaller size) and it died on him.

If you can, back up anything you need to another location.

Is it formatted and partitioned?
right click on MyComputer>click manage> click disk management > see if it shows up on the bottom right of the window that opens up. If it does> right click > click format. Then you should be able to drag and drop it.

Also, did it come with software. It may require that the software be installed.

Please remember to rate Techs who assist you for free :)
Good luck, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

check on other computer to see if it works 1st.then try drivers.

Sir..greetings..I have Problem with the Transcend StoreJet 2.5 120 GB USB 2.0 Hard Drive.
I didnot register it on line.in time i was presented this nice device..
because it was working ok .when i just connect it to LapTop.
NOW..After almost 2 years .it s became not RECOGNISED BY MY pc.
And i cant find any driver for it.I have all my important documents in Transcend.
WHat can i do.friends.. Any help?
Please help old Lady.
Thanks if responded.
[email protected] is my mail and this is banner i see.
i have Vista7

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red xright click to reinstall drivers or

if you can see your usb but its not workingports(com&lpt)right click update driver

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,

just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

if this fails to fix the problem you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps

If you are suppose to send it to the manufacturer to get it fixed, opening it will generally void the warrenty.
If the hard drive enclosure is bad you can buy a new enclosure for around $6-$15 online. Buy the right enclosure either a 2.5" or 3.5" just measure the shorter side and it shoukd be close inside to the drive. Open the old case slide the drive out and into the new enclosure and your done
Alternately if you want to just back it up and try and sendd it in to get fixed. --Open the enclosure and slide the drive out. (This only works with a desktop) for hooking it up to a laptop use will need a sata to usb adapter. Remove the side panel on a fairly new computer 3-4 years old or newer (you will need a extra sata data cable) plug into the drive into an open sata port in the desktop and connect the power. Turn on the desktop and it should discover the new drive.
D

Double Click My Computer to see if you can see the removable drive. If its not there, right click my computer, manage, disk management. Look for a drive without a drive letter. Right click the drive, click on "change drive letter and parts", click on add. Choose a drive letter and click ok or apply as the case may be to get your pc to recognize your external drive.

Try to open some of those files to see what's in them. If it's not something you recognize and all your files are missing then most likely somebody has replaced all your files with junk.
Format the disk and reload all your files. And find out who and how had access to your disk - your pc could be infected .

hey,sounds like your ext drive is faulty,its probaly the wiring loom that feeds in to top of unit,get it checked by a electrician

check the connectors and use newer drivers

Support me by Signup HERE

Is the hard drive making loud clicking? Try placing the drive in a freezer bag, and make certain you remove the air out. At that point, place the drive in your freezer for 48 hours. Remove, and see if you can get the drive to work- if so, great! pull all the files you can.

If it isn't clicking, sometimes you can remove the casing and connect the drive directly into your system- esp. if it is internally a sata drive. USB drive enclosures basically act as mini hard-drive controllers- ranging from a full adapter, to just passing info from a sata drive over USB. Mind, both of the actions I recommended would void the warranty if it is in warranty.

The final option, and the most expensive: Look up a data-recovery firm. Most are reputable and will not charge if they cannot recover anything- do your shopping before hand! I’m happy to help further over the phone at https://www.6ya.com/expert/susan_42b401e0b1603d8a