Samsung TV is going black and then coming back on. Is this a borad issue
Hello! Based on the issue you described with your Samsung UN65JU6500DFXZA TV, there could be a few potential causes for the intermittent black screen and loss of sound. It's difficult to pinpoint the exact faulty board without further diagnostic testing, but I can provide you with some information that might help.
In Samsung TVs, the most common cause of intermittent black screen issues is often related to the T-Con (timing control) board or the main board. The T-Con board controls the timing and signals that drive the pixels on the screen, while the main board manages the overall functionality of the TV.
Here are a few steps you can take to troubleshoot the problem:
1. Check your connections: Ensure that all cables, including HDMI and audio cables, are securely connected to the TV and external devices. Sometimes loose or faulty connections can cause intermittent issues.
2. Test different input sources: Connect various devices (e.g., DVD player, game console) to different HDMI ports on your TV and see if the issue occurs with all of them. This can help determine if the problem is specific to a particular input or the TV itself.
3. Perform a power cycle: Turn off your TV, unplug it from the power source, wait for a few minutes, and then plug it back in. Power cycling can sometimes resolve temporary glitches in the TV's system.
4. Factory reset: If the problem persists, you can try performing a factory reset on your TV. This will restore the TV's settings to their default state. Note that a factory reset will erase any personalized settings or saved preferences, so make sure to take note of your settings before proceeding.
If none of the above steps resolve the issue, it's recommended to contact Samsung support or a professional technician for further assistance. They will have the expertise to diagnose and repair the specific problem with your TV.
Please keep in mind that without a proper diagnosis, it's difficult to determine the exact board that needs to be replaced. It's always best to consult with a professional technician who can examine your TV and provide an accurate solution.
I hope this information helps, and good luck with resolving the issue with your Samsung TV!
6/21/2023 2:07:33 AM •
Samsung...
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Answered
on Jun 21, 2023
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48 views