20 Most Recent Samsung 1.8 Cu. Ft. Over-the-Range Microwave - Page 4 Questions & Answers

It's almost certainly the primary interlock (top door switch).

See this file for details on checking and replacing door switches.

You can also see the video at our site, which shows you how to access the door switches.

We have the service manual for the model SMH7178STE here, which should be pretty similar. It will also help you with disassembly.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

On MOST microwave ovens, you just have to remove the inner door panel that goes around the perimeter of the glass. The following link explains how to replace the door handle:

http://www.fixya.com/support/r3696942-microwave_oven_door_handle_replacement

The cost is about $40. Replacements may be purchased at the websites listed in the link I provided.

If you have any questions, please post back with your model number and let me know. I hope this helps you

Usually 18"

Check power from the supply to the main board. If there is no or low power coming from the supply, then the power supply is bad.

This as you know is not an isolated incident with this happening. There are dozens w2ho have had the same experience. Contact your obudsmen in writing about this as it should be covered under Manufacturers warranty. It is a known problem on this item and is not a problem caused by its use or by accident of the purchaseer. It is a faulty item used in m,anufacturere and therefor is covered by a warranty. Put your complaint To the President of SAMSUNG at their Head Office not their support contact. State your experience with the handle, the staff at support and procide the copy of the letter to your Ombudsmen as well as an intention to attempt a class action fro others who have this problem.


Please rate our help++++Thanks for using FIXYA

The latch in the door handle activates a switch and some times two switches, likely two in your case, the idea being that all cooking power stops when the door is opened. You may need to remove the outer housing and observe the latch itself and its motion as it opens and closes against the switches. Also check the switches for function you should be able to hear them click audibly on and off. the latch itself may need to be aligned depending on the repair which was done prior.

Call and get it fixed under warranty, and don't get no for an answer (worked for me).

What??
Can you be more explicit in your request please what part number?
what item what model what part etc etc. the url is full of items i would not know where to start

My crystal ball is all out of guessing gas here

Since it's less than one year old, it would be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

You can find your nearest Samsung-authorized service center here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

There are many other components that can fail. A Samsung is worth getting professionally repaired. https://www.fixya.com/support/r29874712-repairing_microwave_ovens ..

where did you buy it?

Judging from reviews of this model on Samsung's website, this is a common problem. Does it happen during or after using the cooktop or range below the microwave oven? In particular, is it most common when using the burner directly under the microwave oven control panel? If the issues are correlated to heat or humidity from cooking on the range top, I would suspect problems with moisture in the keypad circuitry. I would consider cleaning the controller board key panel connector area with 90%+ isopropyl alcohol (this is an internal service on a circuit board that is most likely susceptible to damage by static electricity, so it should be done by someone who knows how to service electronics). This should remove contaminants that could cause current leakage between keypad connections (spurious keypad entries) in humid conditions. Let the board dry thoroughly before reconnecting. It's also possible that moisture is getting into the keypad assembly. This would be a design/manufacturing flaw. I would guess the oven is out of warranty, so the fix would be to put the keypad in a dessicator for a day or so, then seal the edges with RTV Blue or a similar caulk that does not release acetic acid (vinegar) during the curing process. (Acetic acid even in vapor form may corrode the silver contact material in the keypad.) Do not seal the connector, just the edges of the flex ribbon layers where moisture can get into the key membranes. In the meantime, always use the microwave oven fan when cooking on the range. This will help to keep the controller cool and dry. (Samsung's troubleshooting guide says the fan will turn on automatically if the microwave oven gets too warm from cooking underneath it.)

It sounds like you are having difficulty with the bottom switch on your Samsung Model GE0103MB microwave not engaging with the door release button. This can prevent the microwave from functioning properly and could be caused by a few different issues:

1. Make sure that the switch is properly connected to the door release button. The switch may have been installed incorrectly during the repair process, which could prevent it from engaging properly.
2. Check the door release button to ensure that it is not damaged or malfunctioning. The door release button could be preventing the switch from engaging properly.
3. Check the wiring connections to the switch and door release button to ensure that they are secure and not damaged.
4. If you are having difficulty assembling the microwave, I suggest you to try and get the service manual or a diagram of the assembly process for your specific model GE0103MB. You can try searching for it online or contacting Samsung customer service, as they may be able to provide you with the information you need.
5. If the problem persists, you may want to contact a qualified technician to service the microwave and inspect the door switch and door release button.

It's important to note that working on a microwave oven can be dangerous and should only be attempted by someone who is familiar with the inner workings of the device, and have the proper tools and equipment.

Now you know why they were selling it, it doesn't work and needs dealer service! https://www.fixya.com/support/r29874712-repairing_microwave_ovens ..

It will be fine. They aren't made for sustained cooking on high power. Popcorn is dry but oiled, so it gets very hot and burns. You can use the glass carousel plate or replace it. Depending how big the crack is, any water in the crack will finish it off. A new glass tray is $57. A new Microwave the same is $319. Samsung are one of the better makes. https://www.google.com/search?q=samsung+me18h704sfs+replacement+glass+plate ..

Nc means theres most likely an inverter fault inside the oven. This can be repaired cheap. Contact me for info.

Yes Lori, professional repair. Why? https://www.fixya.com/support/r29874712-repairing_microwave_ovens ..