20 Most Recent Jensen Rock-N-Road GPS Questions & Answers


Any luck getting this fixed. Mine is in the same mode and I don't know what to do????

Jensen... | Answered on Mar 14, 2010


Mine did this a few months after I bought it, it was still under warranty so I sent it back in to Audiovox. They ended up sending me a new unit but it took a pretty long time, their customer service is not very customer friendly... when this one dies I'm going Garmin.

Jensen... | Answered on Jan 04, 2010


Hi.

This happens when the language files stored in your Jensen's memory get damaged. The Sat Nav system will look for new language files on your USB memory, and return the error.

Often the problem happens after formatting the disk.

I suggest to start trying to set language to English.

In theory you are supposed to restore the flash image from original CD or computer backup.

A first attempt to fix the problem can be done resetting the Sat Nav. Just take out the battery for ten seconds.

If you have the original CD, files to be restored are in the IGO folder, and must be copied into the flash disk.


Files to be copied are
  • igolaunch.exe
  • IGOPATH.TXT
  • SettingsBackup.ini
  • TAHOMA.TTF
  • TAHOMABD.TTF
If that does not work, contact Jensen/Audiovox clicking here, they will enable a download of the language files to replace the damaged ones.

Jensen... | Answered on Dec 29, 2009


Hi.


This happens when the language files stored in your Jensen's memory get damaged. The Sat Nav system will look for new language files on your USB memory, and return the error.


Often the problem happens because you formatted the disk.


I suggest to start trying to set language to English.

In theory you are supposed to restore the flash image from original CD or computer backup.



A first attempt to fix the problem can be done resetting the Sat Nav. Just take out the battery for ten seconds.


If you have the original CD, files to be restored are in the IGO folder, and must be copied into the flash disk.


Files to be copied are

  • igolaunch.exe
  • IGOPATH.TXT
  • SettingsBackup.ini
  • TAHOMA.TTF
  • TAHOMABD.TTF

If that does not work, contact Jensen/Audiovox clicking here, they will enable a download of the language files to replace the damaged ones.

Jensen... | Answered on Dec 29, 2009


call audiovox suport

Jensen... | Answered on May 12, 2009


The language files needed for the unit to function (in maps, menus etc) are most likely deleted, missing or corrupted.

contact jensen or take it to a dealer to get it fixed.
http://mobile.jensen.com/jensen/JensenProductDetail.do?ACTION_TYPE_ID=ACTION_TYPE_PRODUCT_DETAIL&ACTION_CATEGORY_ID=STR_CATEGORY_GPS_NAVIGATION_SYSTEM&ACTION_PRODUCT_ID=NVX430BT

Try contacting jensen support they may be able to supply you with files and instructions on how to fix it, if not im sure they will direct you to a dealer / service center.

You can also try submitting the question on this page
http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/ask.php?p_sid=7zojACDi&p_accessibility=0&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTE0MyZwX3Byb2RzPTImcF9jYXRzPTAmcF9wdj0xLjImcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3NjZl9icmFuZD0mcF9wYWdlPTE*&p_srch=1

let me know how it goes.
Thanks,
Ekse

Jensen... | Answered on Mar 27, 2009


Hi,
Go to the product owner website and search for product support you will get all information there.

Jensen... | Answered on Jan 11, 2009


I'm about to return my Jensen NVX430BT because apparently the maps cannot be updated! The maps installed on the unit I just received are obviously outdated and there is no support from Jensen to get them updated. Too bad, this thing has it all except good directions.

Jensen... | Answered on Aug 17, 2008


Contact Jensen directly to inquire.

Jensen GPS | Answered on Apr 22, 2019


You need to contact Jensen product support website.

Jensen GPS | Answered on Apr 05, 2018

Not finding what you are looking for?
Jensen Rock-N-Road GPS Logo

Popular Tags

19 questions posted

Ask a Question

Usually answered in minutes!

Top Jensen GPS Experts

Marvin
Marvin

Level 3 Expert

85222 Answers

The Knight
The Knight

Level 3 Expert

76204 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

30450 Answers

Are you a Jensen GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Jensen GPS

  • Jensen GPS

Most Popular Question

nvx430bt jensen gps initialization error

  • GPS
Loading...