20 Most Recent La Crosse Technology WS-8001-UM Digital Radio Controlled "Atomic" clock with Moon Phase&Indoor Tempe... Questions & Answers

Restart as if from new ie as if it is being taken out of the box

I suggest you hit the "reset" button - THEN immediately set YOUR local time zone (I'm assuming you're in Pacific time zone and it defaults to Eastern. So SET ZONE right after you RESET the unit. At 3 or 5 in the morning it should do a complete update for you. There is also a little "Antenna" icon on the unit - you should see that with several 'waves' if you've got a good signal. Also, put the radio/clock on the side of your house that most closely faces Denver, Colorado. Try those and let me know how it goes for you. Thanks,
Johnny

You need to reset the time zone.

Here is a link to the manual: http://www.lacrossetechnology.com/support/getmanuals.php

Did you try adjusting the time manually? Did you adjust the time zone/ city setting on them as well? If you need further assistance give me the exact model and i can assist you further.
Thank you,
Lee

Are you using the charging cables that came with it? That is a type C. Are you securely attaching the charging cable? A loose connection would keep the battery from charging. If you had a low battery, you would see a red light. That you have no light at all suggests there is no charge left in the battery. I'm not sure the reset will work with no charge which is why you ought to check the cables first. But turn it off and then hold down the Multifunction button for 10 seconds to reset it. Then turn it back on and see what happens. If you can, test the charging cable on aother device. If you have another type C charging cable, try it, just to eliminate a bad cable. If these suggestions don't work, you may try the manufacturer's customer support.