Top 20 Epson Perfection V500 Flatbed Scanner Questions & Answers

Here are some troubleshooting steps you can try for your Epson V500 Photo scanner: Check the connections: Ensure that your scanner is properly connected to your computer and turned on. Check the cables and ports for any damage or loose connections. Restart your computer: Sometimes, restarting your computer can fix communication issues between your scanner and computer. Reinstall the scanner software: Try uninstalling and reinstalling the scanner software on your computer. You can download the latest software from the Epson website. Check for updates: Make sure that your scanner software and computer operating system are up to date. Try a different USB port: Plug the scanner into a different USB port on your computer and see if it makes a difference. Reset the scanner: Turn off the scanner and unplug it from the power source. Wait a few minutes and then plug it back in and turn it on. If these steps don't resolve the issue, it's possible that there may be a hardware problem with the scanner that needs to be repaired.

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I don't know of any regular printer that scans negatives. Check your printer manual to see if it's designed to print negatives. You can get devices that will do that, but I'm not certain any regular printer will. If you don't have a manual you can look up your model online to find out more.

The holder that takes 35 mm negative strips on one side and 4, 35 mm slides on the other has a plastic frame that holds the 35 mm film in place. To load film you have to first remove that frame by putting your finger in the opening by the large "A" and popping that end up. The frame fits in only one direction and must be clipped back in by first engaging the two small fingers into openings at the end opposite to the "A" and the lowering the retainer down snapping the 3 sets of 3 clips as you work toward the "A".

When you scan and it tells you on screen where it is being stored usally in my documents should b a folder named scanned documents

Hi Silva, i think the scanner,s ribbon cable is faulty. regards, nuwan

At the bottom of the Epson Scan software is a 'Configuration' button, click it and a new window opens. It defaults to the Preview tab, and at the top it asks the Preview Window size. On the right is a drop down list - Large, Medium, Small. Select your choice and click OK. Done.

Make sure Epson Scan and the Epson Creativity Suite are installed correctly. See the Start Here sheet for instructions.

Make sure your Windows system is set up for scanner events as follows.

Windows Vista: Click > Control Panel > Hardware and Sound > Scanners and Cameras, or click > Control Panel and double-click the Scanners and Cameras icon. Click your scanner's icon, then click Properties. (When you see the User Account Control window, click Continue). Click the Events tab in your scanner's Properties window and make sure Take no action is not selected. Also, make sure the desired button is selected in the Select an event list box, and Start this program is selected. Windows XP: Click Start > Control Panel > Printers and Other Hardware > Scanners and Cameras, or click Start > Control Panel and double-click the Scanners and Cameras icon. Then right-click your scanner's icon and select Properties. Click the Events tab in your scanner's Properties window and make sure Take no action is not selected. Also, make sure the desired button is selected in the Select an event list box, and Start this program is selected. Windows 2000: Click Start > Settings > Control Panel, double-click the Scanners and Cameras icon, then select your scanner and click Properties. Click the Events tab in your scanner's Properties window and make sure the Disable device events check box is not checked. Also make sure the desired button is selected in the Scanner events list box, and the desired application is selected in the Send to this application list.

In Mac OS X, make sure you did not install the scanner software in Classic mode.

Epson Perfection V500 Photo Scanner

You may download the 1250 driver from http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14548&prodoid=6464128&infoType=Downloads&detected=yes&platform=OSF_W_VISTA-32

Hello maybe your current driver is vrong or corrupted.You can download the right driver from here:http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=88368&prodoid=63070478&infoType=Downloads&platform=AllBut you have to select your windows system 32 or 64 bit to make the scanner working.Uninstall the old driver before you install the new.Good luck

Is the Scanner turned on and plugged into the PC. Ensure it is on and launch the software again. If there is still an issue, re install the software using the latest from the Epson support site.

sounds like an internal part is heating up and shorting out- I know this will sound crazy, but put scanner in fridge or outside if you have cold nights, and see if it stays running longer before quitting.

You can open them in a photo editing program and save them as jpg or jpeg files.

I have the exact same problem, sometimes it works and it starts warming up, but most of the time it just shows a green light and no response.

What is the problem ? Just download it from internet.

Hi Make sure you are in professional mode, and make sure that you have the thumbnail view ticked, bottom left hand corner lo the proffesional mode screen, hope this works

Hello.

There could be a problem with your computer's USB port or the scanner's USB cable. Are you plugged directly into the computer or into a USB hub? Did you try a different USB cable and a different port on the computer? Can you try the same printer on another computer?

Hope these suggestions help.

Not sure why it burnt going from 240 down to 110volts. The unit should not have worked. However, if it is a 110 volt machine and you plugged it into 240 volts... different story... At best you have blown the power supply board or board fuse.. At worst, the machine will be fried inside.

Check that it is installing to the correct file. Normally C Drive "Program files" I would suggest you go to the control panel and locate and completely uninstall the Epson scanner program first. This will give you a clean install. Check that during the installation, the disc may ask where you want the program to be installed. If it has a suggestion, let it instal itself, where it thinks is best.

Welcome to FixYa!

1. Make sure your documents meet the following conditions before loading them into the Automatic Document Feeder:

• The ink is dry.
• The document has no holes and is not ripped or wrinkled.
• The document has no staples, paper clips, or other objects attached to it; these may damage the feeder mechanism.
• The document has no folds within 0.2 inch (5 mm) from the edges.
• The document has no cut-out areas.
• The document is not a multipart form or bound.
• The document has no rear carbon coating.

Make sure you don't load more than 30 sheets of Letter, Legal, A4, or B5 size paper in the Automatic Document Feeder. Load only documents that meet the following specifications in the Automatic Document Feeder.
Size Width 3.94 to 8.5 inches (100 to 215.9 mm)
Length 5 to 14 inches (127 to 355.6 mm) Thickness 0.002 to 0.006 inches (0.07 to 0.16 mm) Weight 12 lb to 21 lb (60 to 105 g/m²) Paper type High-quality bond paper Printing type Documents printed with impact printers, laser printers, or facsimile machines
For the best results, all of the sheets you load at one time should be the same size. If you load sheets of differing sizes, carefully follow the loading and scanning instructions for mixed-size documents.

Remove any documents from the document table and make sure there is no dust on the glass before loading documents in the Automatic Document Feeder.

CAUTION: Do not feed photographs or valuable original artwork into the Automatic Document Feeder. Misfeeding may wrinkle or damage the original. Scan high-quality color or halftone documents on the document table instead.

2. Reset the Scanner.

• While the scanner is on, unplug the USB cable and the power cord at he back of the scanner.
• Wait for 2 minutes, then plug it back again.

3. Uninstall and reinstall the drivers.
Uninstall:

• Click start, control panel, add/remove programs.
• Scroll down to look for the EPSON scanner files.
• Right click on the EPSON scanner file, click uninstall.

Note: Uninstall all the ESPON scanner programs that you see.

Reinstall:
Go to this link http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoTyp Ue=Downloads&oid=88368&prodoid=63070478&category=Products

Under Windows Operating System
Download the Scanner Driver and Epson Scan Utility
Install the downloaded file by double clicking on it or run it if it prompts you.

Download the Epson Copy Utility.
Install the downloaded file by double clicking on it or run it if it prompts you.

I hope that this will help.
Keep me posted and thank you for using FixYa.
Jas247