Top 10 Philips GoGear Flash MP3 Player Questions & Answers

You have to use the Philips (Arcsoft) Media Converter to convert/transfer videos. If the converter is not recognizing a specific video type - FLV, for instance - download a free program called Riva FLV Encoder and convert the videos to AVI format first. Then the Philips Media Converter will recognize them.

The Philips Media Converter is not capable of converting an entire DVD - you will have to acquire video editing software, and then break up the DVD files into 15-minute chunks, and then convert each chunk.

If you are getting a codec error, do a google search for free video codecs - they are out there. Windows Codec Pack and downloading the latest version of quicktime will give you most of these needed codecs.

This player is not capable of playing copyright-protected videos - so don't even bother with them.

Additional information is available both from Philips website and from Arcsoft's website.

-Tha Mp3 Doctor

1. Try a Low Level Format tool, e.g. Here
2. Contact Philips Support

Hello :
1: Unplug your Mp3 player . 2: Restart system .
3: Plug the Mp3 player again . If the system didn't recognize Mp3 player this time , then :
1: Go to [ my computer ] icon on desktop .
2 : Mouse right click .
3 : Scroll down to properties .
4 : On properties click [ Hardware] .
5 : Click [ device manager ] .
6 : On device manager check if all [ USB ports ] are properly installed and working fine .
7: If there are [ question marks or wrong marks ] on the ports then they don't work properly .
This is what you need to do , if they don't work properly ;
1 : Right click on the none working ports .
2 : Scroll down to properties .
3 : On general click [ reinstall the previous program ] .

My computer icon .


Device manager

USB mass storage device problem [ not working properly ] . Here you should right click on the none working device then go to properties and then ,
\
Troubleshoot .
I hope this will help .
rate please !

Hello :

Your GoGear may not respond to button presses from time to time. This is often caused by an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.

PLEASE DON'T FORGET TO RATE !

UR MUM

Transfer music via Windows Media Player 10:

1. Hook up your GoGear with the PC via the supplied USB cable.
2. Make sure you connect your GoGear micro also to the main power supply.
3. Launch the version of Windows Media Player 10.0 installed in your computer. Note: Once the device is connected to the computer, all playback or radio will stop.
4. Check and make sure that the Create folder hierachy on device option is enabled in Windows Media Player. Go to Tools>Options. Select the Devices tab and then highlight GoGear Audio and click Properties
   
   
   Click OK to close the windows.
5. Click Sync.
6. In the Items to Copy pane, in the drop-down list, click the playlist, category, or other item that you want to copy.
7. Click the check boxes next to any files you want to copy.
8. In the Items on Device pane, in the drop-down list, click to select PhilipsGoGear to copy files to.
9. Click the Start Sync button.
10. The Player verifies that there is sufficient storage space on the device to copy the selected files. If there is sufficient space, the files are converted (if necessary) and copied to the portable device.
11. Repeat steps 2-5 for any other items that you want to copy to your portable device.
12. Once the transfer is completed, close the Windows Media Player
13. Unplug the GoGear from the PC and enjoy the music on your GoGear.

Transfer music via Windows Explorer:
Note! You cannot transfer pictures via Windows Explorer, for pictures use Windows Media Player.

1. Connect your GoGear with the PC via the supplied USB cable. Make sure you connect your GoGear also to the main power supply.
2. Launch Windows Explorer.
3. Drag and drop your music files into the music folder of your GoGear.
   
4. Once transfer is complete unplug the GoGear from the PC and enjoy the music on the go.

You can register your product at this link:

http://www.welcome.philips.com/welcome_en_US.html

Also you dont need to keep a receipt once you have registered. As the warranty will be validated by the Date of purchase listed in your registration form. You can confirm this by contacting Philips support.

Go to your settings menu, playback mode, set it to "Repeat" instead of shuffle. You'll be able to play your playlist alphabetically beginning to end, but only by album or artist after that. I think when it gets done with the last song it'll stop? Not sure. Not enough info on the WWW.

Please get downloaded here : www.userdrivers.com/MP3.../Philips-GoGear-SA1VBE04AC-17-MP3-Video-Player-Firmware-Update-6-38/
www.userdrivers.com > MP3 Player > Philips
www.brothersoft.com/downloads/philips-gogear.html
Jaya

I had the exact same thing happen! It was driving me up a wall trying to figure it out. Finally I decided to go to the START menu and hit RUN. Figured I'd go to the E:/ drive and see if I could do something from there.
A little box popped up, saying that the device was not formatted and asked if I'd like to format it. So I hit yes, read the lil info that popped up on the boxes, and clicked the QUICKFORMAT box. That seemed to do it for me, my device took the music back on it.
Hopefully that works for you. Typically I'm a Zune fan, but mine I had for 6 years and it finally croaked on me. Plus I needed something small to take with me jogging and this seemed to be the perfect solution. If that doesn't take care of it, I say take it back to the store and get it replaced or get it repaired.