20 Most Recent Frigidaire FEX831CS Top Load Stacked Washer/Dryer - Page 3 Questions & Answers

Good Morning Louis, I see that you are having trouble with your Frigidaire top load stacked washer and dryer, model# FEX831CS, not getting any water into the tub even though the agitator is moving. There are a couple of things we can try.

1)Make sure that the water is adequate in the area where your laundry center is located. Check another faucet in the house. Wait until the water supply and pressure increase. 2)Make sure the water supply faucets are completely open. Both the hot and cold. 3)There could be water running elsewhere in your home. The water pressure must be at least 30 PSI going into your washer. Try to avoid running water elsewhere while your washer is filling. 4)Make sure that the water inlet hoses are not kinked. If they are, straighten them out. 5)Try selecting a larger cycle for your load size. This might show the water coming in more. 6)Make sure that you have not overloaded your washer. If you have tried all of these with no success, try resetting your washer by either unplugging it or shutting the power off at your homes circuit breaker for 2-3 minutes. Once power has been restored to your washer, try running any cycle. If you are still having trouble with water not coming into your washer, I suggest contacting your local authorized technician for further assistance. They will be able to diagnose your washer and determine what is causing the water to not enter into your appliance. Hope this is helpful. -Best Regards- WP

Good Afternoon Imadesigner Custom, I see that you are receiving an AD error code on your laundry center, model# FEX831CS, and your dryer is stopping mid-dry. I suggest giving your appliance a hard reset. You will do this by either unplugging it or cutting the power off at the circuit breaker for at least 2-3 minutes. When power is restored to your dryer, if it is still showing an AD error code, I suggest you contact your local authorized technician. I hope this is helpful. -Best Regards- WP

Good Afternoon Jesslyn, I am happy to assist you! I understand your washer is not working and flashing LOC; however, I see that your question is listed under Frigidaire FEX831CS (Top Load Stacked Washer/Dryer). This specific laundry center does not have a digital display. May I please have your model number? You can typically locate the serial tag, on the upper front as you open the door. In the meantime, if you have a front load washer, I suggest pressing OPTIONS and SELECT at the same time and hold for approximately 15 seconds until "LOC" is no longer displayed. I hope this helps! Thank you - Z.

Hi Allen, this is JK. I see that you are having trouble with your washer (FEX831CS) not spinning or filling with water. For the washer not spinning, check the drain hose length and make sure there are no restrictions. The concern could be with the timer or the drain pump. For the washer not filling, I would check the water pressure, pressure switch and the water inlet valve. If all of these suggestions pan out and the problem still persists, think about what may have happened prior to this occurrence. For instance, did you notice any error codes, odors, or other strange functions prior to this issue? If you are still having these issues and can think of anything in particular, please feel free to reconnect.

Before you reinstall the part, have your ducts and air vents cleaned so it won't burn out again. It only costs around $150.00 but will make a huge difference in your air quality as well as heating and dryer issues.

I Am going to replace the control board to discart the possibility that I might have a brand new defective board on my hands

you need to remove the drum and examine the rear bearing if worn out then replace it

Hello Tabatha, I see that you are having trouble with your washer portion agitating and spinning out. I suggest to give your appliance a hard reset. You will do this by either unplugging it switching the circuit breaker it is attached to, off for 3-5 minutes. Once the 3-5 minutes has passed, switch the circuit breaker back on. Turn the washer on. If you are still having trouble with it not agitating or spinning out, I suggest you contact your local authorized technician to come and diagnose the washer, to see why it will not agitate or spin. -Best Regards-

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controller switch or motor out

Hi Lisa, thank you for your post! Based on the above-listed model number, FEX831CS it shows you have a Frigidaire laundry center. However, you mentioned that it is a gallery series. So do you have a laundry center or a Frigidaire gallery dryer? In order to better address the issue, what is your model number? You can typically locate the serial tag, which lists your model number, on the right or left edge on the inside of the door. How often do you hear the ticking or clicking noise? With this information I can better assist you. Thank you!

You have a bad lid switch. It is usually just 2 wires which you can cut and splice together to bypass the switch. The motor on those runs the motor which spins the tub and pumps the water out, the lid switch is there to interrupt the motor if lid is opened. Now some of these models have a door lock incorporated into the switch as well. if that is the case here then you need to replace the whole switch/lock assembly. If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a

Good Morning Jean, I am happy to assist you! I understand you are seeking a manual for your Frigidaire laundry center, FEX831CS. I have located the Owner's Guide on the manufacturer website. I hope this information helps to some degree. If there is anything else that I can help you with, please feel free to reconnect!

It could be loose wiring connections or defective timer on the washer section or lid switch