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SimpleTech 250GB SimpleDrive Portable 250 GB USB Hard Drive Questions & Answers
I unplugged my external drive from the hub>
I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply
Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.
If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.
My external drive will not open on my new HP computer
Unplug the external. Then Try rebooting cold. When the computer stops +30 sec. Reboot the computer and plug the external when you see the HP splash screen.
- If that does not work, make sure you have the drivers for the ext. for your configuration. Win 8, 8.1?
- You can go to the site where your external was developed at and make sure you have latest drivers and if there is a problem associated with your device.
- On newer machines there is also 3.0 USB connections. While it should not make any major difference, make sure that your ext. is not plugged into a 3.0 USB. The 3.0 USB is blue in color.
Can SimpleTech runs on 220 voltage
Not enough info.....
Ask Simpletech. I Dont use simple tech brand but it usually is similar to other products.
Most Hard Drive Boxes are connected to a Power Pak that goes into the AC wall outlet to drop the power down to low DC voltage.
Most power pak's handle 110 & 220 ac these days. Read the tiny writing on the power pak label. It's usually marked as input & output.
Good Luck
Read only access
Right click on the file or folder, left on properties, left to remove the tick for Read only
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