Kodak ZD710 Digital Camera - Answered Questions & Fixed issues

Return the camera to the vendor for a replacement

Kodak ZD710... | Answered on Aug 12, 2017 | 72 views

The battery is a KAA2HR, and I ordered mine on Amazon. Kodak brand will be extremely pricey, I picked an off brand rechargeable battery set with a charger that had decent reviews from there and it works great.

Kodak ZD710... | Answered on Jan 11, 2017 | 36 views

Do you actually need the software ? Can you not remove the memory card and transfer the data via a separate card reader ?

Kodak ZD710... | Answered on Jan 06, 2016 | 45 views

Be aware the Kodak Lithium CRV3 battery can't be recharged. Even if you have a charger where the battery can be connected to, it is dangerous to do so. It is an non rechargeable battery, and putting a current through the battery can overheat the battery and it even can explode. You never can get any electrical charge in that battery.
But your camera can be used with rechargeable AA NiMH batteries.
You need two and they can be chafed on most commercial (cheap) battery chargers. I do advice to buy a good brand of batteries, because even the better ones will only set you back 15 or 20 dollar. Sometimes you even can buy a set of 4 batteries, with charges (I advice the set) for little more.
When having a set of 4, still try to keep 2 sets of 2 batteries, that you always use together. On set in the camera one as spare.

When you do have new batteries, and the camera still won't switch on, carefully check is all contacts in then camera are clean and shiny. New batteries should have shiny contacts.
Contact can be cleaned with a dry cloth. Never use any sharp tool in or close to a camera. Scratches on a contact will cause oxidation and the camera will be damaged in a short time.


Kodak ZD710... | Answered on Feb 11, 2014 | 38 views

The date stampp is found in Menu, Camera Settings, Date stamp, Press OK and choose OFF.

Kodak ZD710... | Answered on May 05, 2013 | 227 views

Kodak ZD710 User's Manual

Here is the link to the download page :


You will need to have Acrobat reader or Foxit reader installed.

I am sorry but the service manual for Kodak ZD710 is not available right now, I will need some time to search for the manual.

Kodak ZD710... | Answered on Nov 16, 2011 | 79 views

No. If you use rechargeable batteries, you'll have to recharge them using a separate charger, not in the camera.

Kodak ZD710... | Answered on Jun 15, 2011 | 45 views

Time to do what the pros do to avoid this problem....use a card reader typrice_164.jpg

Kodak ZD710... | Answered on Apr 05, 2011 | 65 views


The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.


Kodak ZD710... | Answered on Feb 08, 2011 | 87 views

This sometimes appears if you forget to use the "safely remove hardware" function when you disconnect the camera or card from the computer. Use a separate card reader to download the pictures and then format the card in the camera.


Kodak ZD710... | Answered on Jan 14, 2011 | 37 views

The ZD710 works with SD cards, not SDHC cards. You need to use SD cards 2GB and smaller.

Kodak ZD710... | Answered on Sep 13, 2010 | 87 views

does it work when you insert any other SD card?

Kodak ZD710... | Answered on Jun 14, 2010 | 137 views

The fact that VIDEO mode works fine would rule out the CCD as a problem.

Full clear video is registered by the whole CCD.

As the prev exurt suggests this may indeed be a job for a camera shop

Kodak ZD710... | Answered on Dec 16, 2011 | 134 views

It sounds to me that you're using the wrong kind of batt. or there is something preventing the batt. from working correctly.
It requires quite a lot of batt to generate a picture, so please follow these steps.

Here are the steps:
1. Make sure you will install a new or fully charged battery/batteries into your camera. Please use lithium batteries Ni-Mh or rechargeable Batteries (2000 M.Amp or higher).
2. Clean the battery contacts.
a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth.
b. Reinstall the battery/batteries into your camera
3. Turn on your camera without the memory card.

Kodak ZD710... | Answered on Mar 09, 2011 | 261 views

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Kodak ZD710... | Answered on Mar 12, 2010 | 198 views

Connect you camera to the computer using the USB cable. It will be shown as a removable drive(If the autorun is enabled windows should list the option to transfer pictures.Choose this option if it does so). Open the drive and and transfer the pictures to your computer.

Hope this helps,

Kodak ZD710... | Answered on Mar 11, 2010 | 323 views

Please confirm me first, after buy the new battery did you charged is 6 hours? If not then charged it first and use & you see the problem will gone. If till same then you need to replace the camera power condensor. That must be damaged & can not take the power from the battery. Thanks.

Kodak ZD710... | Answered on Feb 18, 2014 | 648 views

If no power on the camera at all:
Here are the steps:
1. Make sure you will install a new or fully charged battery/batteries into your camera. Please use lithium batteries Ni-Mh or rechargeable Batteries (2000 M.Amp or higher).
2. Clean the battery contacts.
a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth.
b. Reinstall the battery/batteries into your camera
3. Turn on your camera without the memory card.

In order to organise your repair or Trade up please Contact KODAK:

If there is power on the camera, but the LCD is black KODAK recommends a repair. If the camera is OoW.

An Out of Warranty repair for this model for this fault is about 88 pounds + shipping. KODAK also offers a Trade up option where you will have the opportunity to trade up to a newer model 25-30% cheaper than the market price.

Contact KODAK:

Kodak ZD710... | Answered on Dec 07, 2009 | 101 views

For this problem try doing the ff:

  • remove the battery and the memory card
  • Try using the camera w/o the memory card
  • If problem still persist
Call Kodak Tech through this number 1800 235 6325 op12 op2

Hope this will help


Kodak ZD710... | Answered on Sep 06, 2009 | 221 views

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