Top 20 SanDisk Sansa MP3 Player - Page 3 Questions & Answers

Early versions of the Sansa express will not support High Density microSDHD cards whcih are usually found in Cards greater than 2GB and definetely on cards greater than 4GB.
In Flash drive mode, make sure that the microSD card can be seen on your PC as a second drive for your Player. To ensure better compatibilty, I would suggest that the microSD card be FORMATted while inserted in your Player.
I would initially only put a couple of songs on your microSD card to test that the card is compatible.

my sandisk sansa exprese,mp3 not working if a battrey how i can replec the battrey i cant open.

thats becuase you either have it off, or you put another deivice in your usb earlier and windows does not regognize it. try placing it in another usb port.

Try resetting the device it?s usually a small pinhole on the back or side of the device try holding that in for about 10 seconds

the same problem with my sansa mp3 player is is showing me an mtp device but could not find any folder in pc

Hello,

User manual for Sansa Express in pdf format on next site:
http://mp3support.sandisk.com/downloads/um/express-userguide-en.pdf

All links related to this player, the "express":
http://kb.sandisk.com/app/answers/list/kw/express/r_id/101834/search/1

Just to be sure, First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

sir i always stop 2 play it for 24 hours and then click the main button .it shows sandisk suddenly off.so it means that it charge is low

More than likely the battery has run its course. Contact the manufacturer and see what it takes to get a new battery or ebay it :)

First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

There is online support for Sansa Express. When searching for Answers on the topic "express" it gives next list:
http://kb.sandisk.com/app/answers/list/kw/express/r_id/101834


Going to item 13 "Sansa player not recognized by the computer":
http://kb.sandisk.com/app/answers/detail/a_id/42

When the player is brand new, click on the link in the opened page in the page top or use next direct link:
http://kb.sandisk.com/app/answers/detail/a_id/42#brandnew

Else follow up the instructions as described in item 13.

Sansa Express user guide

If more help is needed just post a comment.

First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

The songs from itunes are not the right format for the player to read, which is why it doesn't show any songs on it. You will need to use Windows Media Player to easily transfer files in the right format easily to your player.

User guide for Sansa Express in pdf format:
http://mp3support.sandisk.com/downloads/um/express-userguide-en.pdf

Songs can be deleted by

1. making a connection with the computer and

2. deleting songs

• seeing the player in Windows Media Player [page 4]
• seeing the player as a removable disk, using Windows Explorer

the hold button must have been in on position...it should be in such a position that the orange tsrip behind the button doesnt show...

First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work for you.

First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

try leaving it in the computer charging over night... if that doesnt work, call custumer care!

First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on/ go off automatically, but if not, just press/press and hold the power button. This should work.