Canon PowerShot G9 Digital Camera - Page 8 - Answered Questions & Fixed issues

The problem you are facing is due to power supply failure. There certain things that you need to know before FIY. The basic parts of a power supply include diodes, caps and ICs to control transistors. This involves soldering, use of multimeter etc.. Unlike a TV, these parts are located on the main board of the camera. Replacing the board is equivalent to purchasing a new one.

There is a high chance of factory problem. Had it been the lens error I could have doubted mishandling. If you have warranty then you can replace it for free.

Additionally, I suggest check this link with info about simple-fix-for-dead-cameras-that-wont.

Hope this helps.

hi would you tell me more about condition? does it power on, do you see back of lcd any message, if power on, then you have lens unit is defective. no power at all, then you have either power control pcd(dc/dc convoertor) or main pcb. If main fail, then you have to send canon factory. but lens unit or power pcb problem can solve in your local repair shop. They would chage you around $65 to 165 depend on what they really want to charge. Thanks and best regard!

Hi,

Checkout this tip about digital camera error messages


Lens Errorfix for Digital Camera

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When a digital camera gets pressure on the lens, while it's extending, a number of things can happen with the tiny gears inside the lens assembly. They can get cracked, jammed, or broken. The following web blog lists things you can try to get it working again:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
If none of these suggestions help, the camera will have to be serviced. Get an estimate first, since repair can be expensive.
Good luck, and hope this helps.

Keep in mind that the Canon PowerShot G9 and G10 offer RAW, are you check if your slot reader or pc have this type reader files?

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Sounds like a cracked screen. My Rebel t1i looked the same way when i dropped it a month ago. Not sure of cost to repair i never looked into it but probably not cheap.

You can download Canon software from
http://www.usa.canon.com/cusa/support/consumer/digital_cameras/powershot_pro_series/powershot_g9#DriversAndSoftware

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use Canon ZoomBrowser or any other photo cataloging program.

Hi,

E16 error means that the lens mechanism is jammed, and the lens cannot extend/retract.
Follow the steps provided below to solve this problem.
Remove the batteries from the camera, wait for 10 minutes, then put them back in and turn the camera on. If this does not work then try the compressed air. With a fine tip blow off the gun and dry compressed air set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function as fine. If this also does not work then you need to force the lens out.

Hope this helps.

Shane

Hello. If the flash button was pressed, you must disarm the upper case and unlock thebutton. Good luck!

Hello, you must repair the circuit DC / DC (check the fuse). Good luck!

Hello, you must disarm the optical block and see that is stuck (if there is somethingbroken or are just jammed by dirt). I hope I have been helpful. Good luck!

CANON PowerShot G9 Battery ? If there is lens error you'd better find the professionals to fix it . Or if you want to change a new one and don't mind too much about this camera, you can read this article about lens error and to see if anything help

Doesn't sound good -- do you have a memory card reader (one of those little boxes) with about 10 slots for every type of memory card -- put the card into one of those and plus the mini USB into the PC.
OR
A printer like Epson 6000 series - that has a CARD slot for flash or SD.
OR
Take the Memory card into a shop to develop the photo's and ask then to make a CD ROM of the Photo's so you can decide which one to print later on.
Ray

Your autofocus may need to be re calibrated-- this is not something you can do on your own, but it is something that could be done at a local camera repair shop. Take it in and see if they would be able to adjust it or give you an estimate.

Does the zoom switch feel loose? There was a problem with G7 zoom switches - a spring in the switch used to break sometimes. Maybe it's the same problem, although I have never seen a G9 with that problem. Anyways, you will have to give it to a camera technician, unless you have experience in camera repairs. G9 is not a complicated camera, but it's not hard to damage it without the experience. To access the top cover from the bottom side, half of the camera has to be disassembled.
Tom

Hi,

This is a common problem. There is a fault within the lens mechanism. The lens error is common for cameras with telescoping lenses.

• You can help the motor by connecting the AV cable --- this keeps the LCD off and not draw power away from the motor.
• Remove the batteries and insert freshly charged batteries.

Few more tricks that you could use :-

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 (for older Canon's) means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra power to help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins back into their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one). Some people also have actually used a "Shop Vac" with this fix to help extend a retracted lens.

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #5a: If you actually do notice sand particles stuck in the gaps around the lens barrel, and blowing air does not help to dislodge them, consider using a thin piece of paper or a sewing needle to help dislodge them. Pay particular care not to scratch your lens barrel with the needle. Also, I do not recommend probing too deeply around the lens barrel with the paper (don't go more than a 1 cm or 1/2 in) . Particularly I do not recommend probing deeply around the most outer (largest) lens barrel gap, as you may dislodge the lens barrel dust gasket that's located just inside of that gap.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some obvious potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #6a: This is a variation of Fix #6, and should be tried if the lens barrels appears straight (not crooked). In other words, try this if there's no obvious mechanical damage to the lens barrels that's causing the problem. With the lens pointed down, try "gently" tapping around the lens barrels with a small item such as a pencil or a teaspoon. The idea is to try to dislodge any sand particles that may be jamming the lens barrel stuck. Simultaneously try turning the camera on and off as you're doing this.
Fix #7: The most extreme of the fixes. You especially might consider this if the lens barrel appears obviously damaged, bent, or crooked such as from a fall. Try forcing the lens. More people have reported success with this method than with any of the other methods (see the polls in the right column). HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera. The following photo illustrates unseated guide pins that would cause a lens error.


More tricks :-

Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.


Unfortunately, there is no one good trick. This is a common problem and you could try to use any of the above tricks that you could find it comfortable to use.

The best advise would be to contact the manufacturer and get the camera replaced/repaired if under warranty.If out of warranty and the above tricks would not work, repair is usually not advisable as the cost of repair would be high as compared to the cost of the camera.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Try to look if it is in the outside of the lens, you could remove it with a lens cleaner, if you can't see the strand of hair, take it to a camera shop to get it cleaned.

In order for your computer to recognize your camera you must install the included software. After that it should work just fine.

You probably have loose screws in the camera and now a short. A good place to get these fixed is www.camerasandparts.com since they do the service and include the correction for the common no power flaw on this model. That place is excellent for service on these.