20 Most Recent Canon PowerShot G9 Digital Camera - Page 9 Questions & Answers


The Canon G9 has a problem where two screws in the top of the camera work themselves loose over time, then fall out and short out the fuse on what's called the DC/DC board.

This board needs to be replaced, both screws need to be found within the camera (if both fell out), and they need to be put back in place and held in with 'Locktite' so they don't fall out again.

If you do a Google search for "g9 no power repair" you will see in the #3 position Darntoothysam com, where you can have this repair performed for $85 total! This includes the part, installation, and return shipping of the camera.

If you want to do the repair yourself (no instructions included, sorry) you may purchase the part you need for $48 including shipping.

Hope this helps!

Thomas Drayton
Owner, Darntoothysam com

Canon PowerShot... | Answered on Jul 04, 2011


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa ( http://picasa.google.com ).

Canon PowerShot... | Answered on Jun 27, 2011


Try turning it on and off, maybe even remove the battery for awhile. If the lens is physically damaged, it would actually need servicing to fix the problem. You'll likely need to look for a repair shop, a great one and probably the most popular for the Canon Powershot cameras is camerasandparts.com as they only work on the powershots. They tend to be the place if you need help with one of these powershot problems. They don't charge much at all and they do all the service on the camera too. Go to that site and you'll see they have your specific lens error problem posted right there for your G9. Good luck taking care of it, that's a very nice model.

Canon PowerShot... | Answered on Jun 26, 2011


this is a good camera this problem is 99% of battery contacts. if the camera is used for a long time then it happens. just clean battery contacts with pensil eraser put few drops of oil and wait for a day to resolve rust. clean it again and it should work. all the best

Canon PowerShot... | Answered on Jun 13, 2011


Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous interiors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particles that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Canon PowerShot... | Answered on Jun 10, 2011


The problem you are facing is due to power supply failure. There certain things that you need to know before FIY. The basic parts of a power supply include diodes, caps and ICs to control transistors. This involves soldering, use of multimeter etc.. Unlike a TV, these parts are located on the main board of the camera. Replacing the board is equivalent to purchasing a new one.

There is a high chance of factory problem. Had it been the lens error I could have doubted mishandling. If you have warranty then you can replace it for free.

Additionally, I suggest check this link with info about simple-fix-for-dead-cameras-that-wont.

Hope this helps.

Canon PowerShot... | Answered on Jun 08, 2011


hi would you tell me more about condition? does it power on, do you see back of lcd any message, if power on, then you have lens unit is defective. no power at all, then you have either power control pcd(dc/dc convoertor) or main pcb. If main fail, then you have to send canon factory. but lens unit or power pcb problem can solve in your local repair shop. They would chage you around $65 to 165 depend on what they really want to charge. Thanks and best regard!

Canon PowerShot... | Answered on May 23, 2011


Hi,

Checkout this tip about digital camera error messages


Lens Errorfix for Digital Camera

heatman101';'
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Canon PowerShot... | Answered on May 17, 2011


When a digital camera gets pressure on the lens, while it's extending, a number of things can happen with the tiny gears inside the lens assembly. They can get cracked, jammed, or broken. The following web blog lists things you can try to get it working again:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
If none of these suggestions help, the camera will have to be serviced. Get an estimate first, since repair can be expensive.
Good luck, and hope this helps.

Canon PowerShot... | Answered on May 14, 2011


Keep in mind that the Canon PowerShot G9 and G10 offer RAW, are you check if your slot reader or pc have this type reader files?

Canon PowerShot... | Answered on Apr 19, 2011


Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Canon PowerShot... | Answered on Apr 15, 2011


You can download Canon software from
http://www.usa.canon.com/cusa/support/consumer/digital_cameras/powershot_pro_series/powershot_g9#DriversAndSoftware

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use Canon ZoomBrowser or any other photo cataloging program.

Canon PowerShot... | Answered on Apr 04, 2011


Hi,

E16 error means that the lens mechanism is jammed, and the lens cannot extend/retract.
Follow the steps provided below to solve this problem.
Remove the batteries from the camera, wait for 10 minutes, then put them back in and turn the camera on. If this does not work then try the compressed air. With a fine tip blow off the gun and dry compressed air set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function as fine. If this also does not work then you need to force the lens out.

Hope this helps.

Shane

Canon PowerShot... | Answered on Mar 28, 2011


Hello. If the flash button was pressed, you must disarm the upper case and unlock thebutton. Good luck!

Canon PowerShot... | Answered on Mar 22, 2011


Hello, you must repair the circuit DC / DC (check the fuse). Good luck!

Canon PowerShot... | Answered on Mar 22, 2011


Hello, you must disarm the optical block and see that is stuck (if there is somethingbroken or are just jammed by dirt). I hope I have been helpful. Good luck!

Canon PowerShot... | Answered on Mar 22, 2011


CANON PowerShot G9 Battery ? If there is lens error you'd better find the professionals to fix it . Or if you want to change a new one and don't mind too much about this camera, you can read this article about lens error and to see if anything help

Canon PowerShot... | Answered on Mar 09, 2011


Doesn't sound good -- do you have a memory card reader (one of those little boxes) with about 10 slots for every type of memory card -- put the card into one of those and plus the mini USB into the PC.
OR
A printer like Epson 6000 series - that has a CARD slot for flash or SD.
OR
Take the Memory card into a shop to develop the photo's and ask then to make a CD ROM of the Photo's so you can decide which one to print later on.
Ray

Canon PowerShot... | Answered on Mar 07, 2011


Your autofocus may need to be re calibrated-- this is not something you can do on your own, but it is something that could be done at a local camera repair shop. Take it in and see if they would be able to adjust it or give you an estimate.

Canon PowerShot... | Answered on Mar 07, 2011


Does the zoom switch feel loose? There was a problem with G7 zoom switches - a spring in the switch used to break sometimes. Maybe it's the same problem, although I have never seen a G9 with that problem. Anyways, you will have to give it to a camera technician, unless you have experience in camera repairs. G9 is not a complicated camera, but it's not hard to damage it without the experience. To access the top cover from the bottom side, half of the camera has to be disassembled.
Tom

Canon PowerShot... | Answered on Mar 05, 2011

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