Hi there!
Our DVX100 is not
I'm assuming the camcorder has never imported movies into iMovie. Assuming that, and eliminating a bad cable, as you have, we can say the problem is either a software glitch in the program in the computer, or something awry with the camcorder. Let's try another approach to transferring your movies to the computer, and don't use any software programs that pop up, just use the Importer/Viewer window that windows provides when it detects the camcorder hooked up to it. Pick "View Files", then double click the DCIM folder, and double click the folders until you see your movies. Create a folder on your desktop, then select all your movies, and drag them over to your folder for transfer. (On somecomputers, not all, you can right click and hold the selected files, and drag them to the folder, then a list of options such as Copy, Move, etc., will be provided. Pick Move, and that will erase them off your camcorder as you tranfer them to your computer. Until you're sure they will transfer safely, you can, of course, just pick Copy, and they will still remain intact on the camcorder. If this works, we know there is a problem with iMovie. I don't have any experience with this program, so I'm not sure if you would have to reload your computer to fix it, or if you can just get a "patch" from the manufacturer- you can check for updates, etc., with them.
If there is a problem with the camcorder transferring the videos, that's beyond our scope of things to do (aside from following the manual's instructions), and the unit would have to be serviced. I wouldn't think the camcorder would be the problem here, but I suppose stranger things have happened, so we can't totally eliminate it as a suspect. I'm just hoping the problem lies with iPhoto, and you can remedy it by using an alternative method of transferring your videos. I hope this helps, and wish the best of luck getting your issue resolved.
6/11/2010 9:38:11 PM •
Panasonic...
•
Answered
on Jun 11, 2010