20 Most Recent Sirius Satellite Radio Receiver - Page 4 Questions & Answers

Have you tried mounting the antenna in multiple locations, facing different directions? Not sure how far away from the base of the unit you are able to mount it, or where you live in the country, but here are the general rules for mounting it for best reception:

If you live in the Northwest, you can mount the antenna facing east or northeast; in the Southwest, mount it facing north or northeast; in the Southeast, mount it facing north or northwest; in the Northeast, mount it facing west or northwest; in the Midwest, mount the antenna directly on top of your roof.

If you have tried mounting it in different positions it is possible your actual hardware may be having a problem, or the signal is not properly synced with your hardware. The first thing to do would be to call Sirius customer support at
1-888-539-7474 and see if they can re-send the signal to your device. After trying that you still find you have issues it must be the hardware itself. Is it less than a year old? If so then you are still under warranty and can get a free replacement. If not you may want to look into replacing the unit.

Thanks so much, let me know if you have further questions by just replying here.


Sirius Satellite... | Answered on Nov 01, 2010

If its like my ford ranger the dash is held together with small medal clips . start at the corner of the dash on the driver side and carefully pull the dash piece towards you. i've taken mine apart 3 times now and i find that the medal clips needed to be reshaped the third around make sure your vehicle is nice and warm or you will crack the plastic

Sirius Satellite... | Answered on Oct 10, 2010


I will advice you talk it to Sirius to help check the service antenna if it has broken, this is most likely the cause or better still if the Sirius star-mate st2 is still under warranty, you let them help replace it, because this is likely to be a panel problem if not service antenna problem.

Take care.

Sirius Satellite... | Answered on Sep 29, 2010

1st. use the signal strength meter found in the menu on the sirius streamer and then find the best position for your antenna, also fyi it depends where you are located in the us , i am in ks and my best direction is on the north side of my house. there may be interference from a strong station on an adjacent channel also .if you are using the fm broadcast feature of your streamer just try to use a frequency that doesn't have a signal on the next frequency to the one that you are using.

Sirius Satellite... | Answered on Sep 23, 2010

do what I did..call Sirius and tell them you want to cancel your subscription because your radio broke.They should send you a new one for no charge...it won't be same model of radio but at least they will replace it.The last thing they want is to lose a subscriber.also make sure you talk to an American operator.they outsource their operator business to some third world country.If you ask them,they will connect you to someone from USA. I hope this helped.I'm actually speaking from experience.theyve already sent me two replacemnt radios for no charge.Good luck

Sirius Satellite... | Answered on Sep 06, 2010

search on ebay or idk what to tell srry noy much of help

Sirius Satellite... | Answered on Jun 02, 2010

maybe you should buy a new antenna or i would just go and buy a new one

Sirius Satellite... | Answered on Jun 02, 2010

IF you have a long rear window, and free of the rear window defogger lines, you can sometimes get by with the SAT antenna all the way to the back window INSIDE the car - if you have local satellite repeaters, it will work halfway decent; without local repeaters, it might be spotty.

Sirius Satellite... | Answered on May 28, 2010

if it's a sirius sat radio check the wire to the antenna, there could be a splice somewhere along the line(a new antenna is abot $35 dollars at Walmart)....if it's the jeep radio itself, it could be a fuse...the radio is blown or the antenna cable has a bad connection....

Sirius Satellite... | Answered on May 14, 2010

is that the only device that is blowing a fuse? if it is the only thing blowing your fuse you may need to replace the charger. check the fuse to make sure it is the correct size ( usually 10 amp). check the power adapter to make sure there are no loose connections or anything in the plug that doesn't belong there. unplug the radio from the adapter and plug the adapter in without the radio see if the fuse blows . if it blows replace the adapter. if it doesn't blow the fuse check the adapter to make sure it is the right one make sure the polarity is correct

Sirius Satellite... | Answered on May 12, 2010


this means that both of them are not compatible since the device can not recognize them self

what you have to do has a way out to solve the problem of activation of your satellite is that you have to drive your audi down to the store were you have purchase your satellite so that the sirus satellite that will work or fit in with your 2007 audi why because not all the device that will wok in car radio
this is an advice and a way out to solve the unrecognized problem

thanks for using fixya.

Sirius Satellite... | Answered on May 02, 2010

You may have a defective satellite antenna or cable

Sirius Satellite... | Answered on Apr 07, 2010

get the HARD-DISK completely reformatted by the service center.then check out.most probably the space is got completed so its showing Capacity Used Available 0.000GB 0.000GB .so reformatting will clean out if any of the error is got occurred in the hard disk.or the other possibility is the hardware problem.the problem in the main circuit board of the unit.its got hanged on stand-by mode.but changing the version should help if its got hanged on stand-by mode.but nothing changed that means the board is got corrupted in the unit.either the board or the unit needs replacement.
then check out.keep updated.thanks.

Sirius Satellite... | Answered on Mar 04, 2010

did you try going into the menu and increasing the volume output

Sirius Satellite... | Answered on Feb 13, 2010

You could actually bury the antenna in the roof header if the roof is all fiberglass, as it won't block the signal as much as a metal roof will. You could leave a piece of sheet metal stuck to the magnet antenna, but I would bury it INSIDE the car with a chunk of metal under it. Should work pretty decet that way, especially if your city has terrestrial repeaters.

Sirius Satellite... | Answered on Jan 27, 2010

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