20 Most Recent Sirius Satellite Radio Receiver - Page 3 Questions & Answers

Sounds like you have two diff connections hooked together

Sirius Satellite... | Answered on Sep 04, 2012

The truck antennas can go bad. It could be the cable though. You can replace either part at www.tss-radio.com

Sirius Satellite... | Answered on Jun 29, 2012

Hi,issues like this occurring all the time, and buying the same product three times with the same issues,It not worth buying again..

What i would advice is this,I think XM radio is a particular series that has a manufacturer problem called Factory Error from the company.. So all the XM radio series produced had a particular problem that makes the radio die within a short period of time...

So i would say you could try out another product of radio that will last longer.. But first you still need to take that model and try out another different model Since money refund is not an option is these case...

Hope it helped...

Sirius Satellite... | Answered on Jun 22, 2011

all controls to my radio are dead, not even showing the time. I've checked the fuses and all are good, any ideas?

Sirius Satellite... | Answered on Jun 13, 2011

SiriusXm will warranty that problem no questions asked. I am on my fourth radio with that issue, well the prior three had it.
Sirius warranty dept phone number is: 866-257-7726
Hope that helps!

Sirius Satellite... | Answered on Apr 21, 2011

Please send me the model number of your Sirus Satellite Radio, and let me know whether can I place a solution before you. Ok.

Sirius Satellite... | Answered on Apr 02, 2011

This seems to be common problem for this model (google it). I found a guy on ebay that will replace screen for $49 if you send him the broken unit.

Sirius Satellite... | Answered on Mar 01, 2011

Hold it out the window. If it works than move the location of the receiver within the vehicle. Satellite is line of sight not radio waves.

Sirius Satellite... | Answered on Feb 25, 2011

Hi guys!! I am a sirius satellite radio employee and unfortunately, when this happens (usually when the receiver is about 2 years old) the radio is pretty much shot. It is a common problem with the older sportster models, but not so much with the newer one. As the receivers are probably more than a year old, they are now out of warranty and the only resolution is to call us at sirius and say you want to cancel the subscription on the radio. When cancellation is imminent, we will offer to send you a replacement (although it will be a different unit not compatible with you current docking stations) at no cost to you. Sometimes an antenna replacement will actually stop the problem, but it will happen again very shortly afterward, and thus it is only a temp fix to a permanent problem. Hope this helps you out!!

Sirius Satellite... | Answered on Feb 18, 2011

We had the same issue with our 2007 Dodge Ram truck. We use an external antenna when we have the camper on. You can buy these at various places on line. Get the car antenna not the home antenna. It magnetically mounts onto the truck so we put it on our hood and routed the antenna wire through the passenger side door. Our satellite box is behind the glove box. Remove the glove box and look up in the cavity. We were able to just unplug the factory antenna and plug the external antenna in. It's easy to switch back too. Just be careful with the antenna wire because it's fragile and any little bit of damage makes it useless.

Sirius Satellite... | Answered on Jan 28, 2011

I have the exact same issue on my 08 Ram 1500. It even shows the same channel 184. Of course, it's warranty just expired at 39000 miles. I took it to the dealer anyway, and to quote the service tech "it points to the satellite module". Key word is points. A new module (the receiver) is $313 plus the $79 labor fee. WhenI asked if the new module did not fix the problem, if I would get a refund on the $313, he just kind of looked at me and eventually said no. I am looking for other solutions....

Sirius Satellite... | Answered on Jan 27, 2011

I hope this post finds everyone well who is having difficulties with Sirius Radio's trouble shooting advice to reactivate service. I tried to reactivated my service and had experienced all the problems that everyone has had on these forums. This is what works. It took me a lot of phone calls and I want to get the word out to everyone (regardless of Make, Model or Year of Vehicle)

First, a soft reboot does nothing and there is no such things as 'reseting' the electric system in your car. Second, there is no such thing as a 'hard' reboot to your sirius radio. All a soft reboot will get you is cold legs when you have to hold your car door open for 30 seconds in the middle of winter. All a hard reboot will do is cost you a lot of hard earned money at the dealership. Best case scenario is that your dealer replaces your entire radio and charges you $500+.

WHAT YOU NEED TO DO: Call Sirius Customer Service and ask for Technical Support. Explain to them you are having difficulty obtaining an activation signal. The technical support technician did the following (and it was the most intelligent thing I heard from Sirius)

1. Go turn on your Sirius Radio and tune to Channel 184.

2. The technician put a "dummy" ESN in on my account, refreshed and then re-entered my original ESN back into my account and then re-sent the activation signal. **NOTE** Make sure you write down your original ESN number before you ask to have them do step #2....there is no way for them to recover your original ESN if they put in the 'dummy' ESN and refresh.

3. Within 10 seconds of putting doing step #2, my Sirius Radio said, "Updating Channels" and worked great.

Takeaway from My Experience: I believe that once you let your Sirius Radio Service relapse and/or do not renew your subscription, a signal/frequency is sent to your radio to block service or reactivate your service. The problem must be an internal issue on Sirius where the only fix to stop this signal is to completely clear (or zero) out your original ESN, enter a dummy ESN, refresh and then re-enter your original ESN and then send the activation signal.

I hope this helps everyone.

Sirius Satellite... | Answered on Jan 07, 2011

I'm having same problem with XM radio in new 2011 Nissan Frontier. If the temp is above 32F in morning it acquires signal within a minute. If below, stays "loading" all the way to work (30 minutes) Come out later when warmer and functions normally. Could be antenna connection or cold throws tuner frequency off slightly. Interested in suggestions as Dealer will probably need guidance.

Sirius Satellite... | Answered on Dec 18, 2010

Yes, Sirius and XM have merged into one company. I have had Sirius for about 5 years, and it is fantastic....music with no commercials is outstanding. Programing is awesome. Go to Sirius.com and check out more details.

Sirius Satellite... | Answered on Dec 11, 2010

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only get 184 no other stations

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