20 Most Recent Samsung WF337AA Front Load Washer Questions & Answers


Try clean debris filter locate in front of the machine.

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Samsung WF337AA... | Answered on Dec 02, 2019


Just had the same issue. The latch, which rotates up and forward, is spring-loaded towards the rear. If 'tripped' to closed position, it cannot rotate back down until it's carrier/hinge slides slightly forward. I bent a sturdy wire into a long 'U', then bent both ends down (~3/8in) and slightly outward to hook over the latch-hinges and pull both sides gently (its plastic) forward, while rotating the latch downward with a small screwdriver. be careful to keep what appears to be a brown plastic button raised, if it pops down from above the latch. Yes, having 4 hands would help, but the 'U' wire can pull from behind the two outer edges with one finger. Once the latch rotates down, release tension on the 'U' wire and extricate it - problem solved.

Jon (We don need no steenkin manuals)

'Build a more idiot-proof machine, and the universe will build a better idiot.'

"We don't take no s*** from no machines."
Colonel Jason Grant (Walter Koenig), Moontrap 1989

Samsung WF337AA... | Answered on Oct 31, 2019


There is no belt on a front loader washing machine. The way the drum spins is by a stator in the back of the unit.

Samsung WF337AA... | Answered on Mar 02, 2019


Our samsung j845 comes up with HE20

Samsung WF337AA... | Answered on Feb 22, 2019


The dispenser is flushed during the wash cycle to remove residue.

Samsung WF337AA... | Answered on Feb 27, 2018


https://youtu.be/JozFGnPsQvA try this video will be around the same, do not do this with electric on turn off

Samsung WF337AA... | Answered on Feb 05, 2018


If the cable is spliced and insulated properly, then moved away from the rotating drum it will be fine. I assume your repair guy has basic electrical knowledge, so let him at least try, nothingto loose

Samsung WF337AA... | Answered on Feb 04, 2018


The softener tray is flushed during the wash cycle to prevent congealed residue (refined animal fat).

Samsung WF337AA... | Answered on Jan 27, 2018


I would go to the manufactures website and ask for advice as we don't know if the work you did, did not disturb any of the wiring loom connections eric

Samsung WF337AA... | Answered on Jan 20, 2018


the pump needs the paddle replacing as that's how it pumps works go to the website and look up a washing machine water pump service diagram of parts to see this clearly eric

Samsung WF337AA... | Answered on Jan 20, 2018


Ok, nothing to worry about. You have bacteria growing in your machine. Clean out the slime from the door seal using a soft cloth and soapy water. DON'T use any harsh chemicals such as bleach !
Remove your detergent drawer (if possible) and clean it thoroughly - a dishwasher will do this very well. Disconnect your machine from the power supply and clean thoroughly inside the space where the dispenser drawer was, using a toothbrush or larger nylon brush and a soft, soapy cloth.
Using liquid detergents all the time can cause a build up of residue over time, which gives the bacteria and mould somewhere to grow. So try a hot wash cycle (without a load) using a powder detergent intended for whites. Washing powders contain brighteners and chemicals which are hostile to mould and bacteria.
Finally, leave your dispenser drawer and loading door open every night to allow fresh air to circulate through the entire machine. This will reduce the number of cleaning occasions needed.

Samsung WF337AA... | Answered on Jan 10, 2018


I never heard of a washer gasket of drum....Just try to look closer new as your machine is usually something that cld be easily sorted, check if pipes aren' loose or broken.

Samsung WF337AA... | Answered on Jan 10, 2018


go to the manufactures website for the user manual download and check in the trouble shooting guide eric

Samsung WF337AA... | Answered on Jan 01, 2018


There may be a problem with the bearings that drive the drum unit. Best to call a master to look.

Samsung WF337AA... | Answered on Nov 23, 2017


Hi Ya, I had exactly the same problem with my washer. 7E means that the water supply has stopped or is too weak. So I unscrewed the water hoses at the rear of the machine (turn water taps off first) and removed the little filters from the inlets on the machine by **** them out with a small screwdriver.. I then cleaned the filters out with a small brush and hot water, refitted them and HEY Presto!! All fixed. Good Luck Greg NZ

Samsung WF337AA... | Answered on Oct 21, 2017


Not the machine, stop using liquid soap. put machine through a cleaning cycle using a product like affresh.

Samsung WF337AA... | Answered on Oct 09, 2017

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