20 Most Recent Bosch 3.81 cu ft WFMC530 1UC Nexxt 500 Plus Series Washer - Page 5 Questions & Answers

Hello Ken. Go to a site called repairclinic.com then enter your model number and you will get excellent diagrams of each component showing where the problem may be lurking and how to get to it. Vinegar is an excellent cleaning agent and it may do the trick for you. Put 4 cups of vinegar into the empty washer and run your hottest water cycle. You may have to repeat it a couple of times to completely clean out the problem. Joe
Thanks for choosing Fixya!

Hello,

Welcome to FixYa.

Since you've stated already checked the drain hose and it is not clogged, I'd suggest the following procedure.


**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )

1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
2. Find a drill bit or small screwdriver that fits in the hole in the round door.

3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).

4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )

There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out

5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.



6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.

7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

As someone who has plenty of experience servicing Bosch I can tell you this is the most common reason for these machines not draining.


NOTE; Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "FixYa" and good luck.

Regards,

Macmarkus :)

Hello,

Welcome to FixYa.

I can't believe the person you spoke to didn't give you more info, specifically the most common problem when dealing with the "E13" error. I do believe you, I'm just embarrassed as a member of this industry with the service at times. Just proves my suspicion those call centers are nothing more than an answering service with generic "trouble-shooting tips" on a computer screen...not technicians. Fortunately I am an authorized Bosch technician and should be able to get you going. The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )

1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
2. Find a drill bit or small screwdriver that fits in the hole in the round door.

3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful).

4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand or with the aid of pliers.

( you should also see a ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan )

There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out

5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.

6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.

7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "FixYa" and good luck.

Regards,

Macmarkus :)

This machine has got a sensotronics technology that takes input of the temperature/load cycle and makes corrections to the machine. So These inputs can make corrections or alter the program that is causing the program to run offf slowly, sometimes this is also called as fuzzy logic , It helps to give a good energy efficiency-- as Bosch claims- but there are many complaints of the time relativity.
hence it is possible that there is an induced fault of an input to delay the timer or perhaps the program controller by itself is defective.
Now I would like you to test with different programs so as to observe the changes and come to a conclusion. YOur inferance must guide you to understand if this is a relative failure of a set delay on the machine.
Sometimes when more complications are brought in so as to enhance performance , we also bring in likelyhood of more problems.
Please check the sensors that are attached to the control board input check for failure or break.

The advice/tip given is with the belief that you are competent. You must attempt to do it yourself only if you are technically/logically able, especially when dealing with delicate devices, damaging while trying to open, Probing electrical/electronic circuits with high voltage or delicate components. Since the advice given by me is with the inputs provided and not based on a visual inspection, there can be further reviews required in some cases.

Possible that the waterlevel sensor pressure switch is not working and so unless it contacts the cycle will not proceed according to the program.
So remove and test the pressure switch with a suction or blowing to see the contacts clicking.
If the switch is OK the program controller can be faulty

hello,

This error code on a washer machine indicates a keypad short on the Electronic Range Control (ERC) board. This is the clock/timer on the operator console. The recommended fix is to replace the ERC. You can generally find replacement parts at these websites:

searspartsdirect.com pcappliancerepair.com repairclinic.com

All these sites offer great service with competitive pricing, so shop and compare.

Replacing an ERC is not a difficult repair and can be accomplished by the average do-it-yourself offer. If you decide to order the part and wish to repair this on your own, follow these steps:

1. UNPLUG the range. Dangerous voltage is still present inside even with the range turned off.

2. Pull the range away from the wall and turn the unit around so you can access the rear panel.

3. Remove the screws on the back of the operator console.

4. Carefully disconnect the connector plugs to the ERC. Take note of how they are connected, so that you can reinstall them correctly.

NOTE: The connectors are usually color coded with the colors printed on the circuit board. However, if the colors are not printed on the board, write them down. (A digital camera also comes in real handy for this).

5. With the connectors removed, remove the mounting screws to the ERC and the assembly will come out.

NOTE: Most replacement ERC boards do not come with the overlay. This is the plastic pre-printed number display. The overlay can easily be peeled off and re-used. Just make sure you properly orient the overlay so that you don't inadvertently place it on the new board upside down. If your existing overlay is damaged, you will need to order separately.

6. Install new ERC using the steps provided in reverse order. Minimize handling the new circuit board with your bare hands to avoid damaging the board.
I hop this information helps you.

thanks.

The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.

PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.

CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.^^^^

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Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

Hi,

Here is a tip that I wrote about what I found out about the fabric softener not dispensing into the washer...

Fridgidaire Washing Machine Fabric Softner not going into washer

heatman101

Hello,

Welcome To FixYa.

Can you elaborate on the issue you`d like assistance with or the question you have ?

Also a good idea to write in your washer make, model and serial number to leave out any uncertainty.

Thank You.

Macmarkus :)

The gasket is needing a change becasue it is worned out. So I guess that you have got the same model gasket to be replaced.
the gasket has to go into the slot to fall into place and make the sealing water tight.
So remove off the fittings and remove the gasket out of the slot.Now replace inthe same format , push the head of gasket into the slot using good pressure and then do the fitting of the gasket to seal into place. close door and cconfirm the fitting.
Switch on and see for any leak before your first wash.

Hello,

Welcome to FixYa.

According to Bosch this is what the error means ( as taken from my bosch service manual )

Er:04
Door actuation defective
Triac defective,
Door relay stuck
- replace control


However, this can also be initiated by a washer which did not drain or spin properly ( error 13 ) and then the door has been attempted to open.

I would suggest you try this before resigning to needing a new control...

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )

1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
2. Find a drill bit or small screwdriver that fits in the hole in the round door.
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear heavy/thick gloves).
4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out. It will resemble this image...

5. Now pull out the trap and visually inspect the inside of the
pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.

6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.

7. Run a load and watch for leaks, provided the error has cleared.

Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Ultimately you may have a faulty control, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this indeed solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "fixya" and good luck.

macmarkus :)

E02 means the unit is not getting adequate water or the drain is coming clogged. Remove the round access panel on the lower right front panel and take the drain catch off by twisting it. Water will come out so be careful, remove and clear all the debris in the drain catch. If you don't find anything then the issue might be with lack of water getting into the unit. If you are sure the water hoses are not frozen and have good water pressure then you will need to replace your electronic water valve on the back of the washer.

Hello,

Welcome to FixYa.

The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely.

You haven`t mentioned if you`ve checked the pump.

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, that sucks...hopefully you won't get too wet. ( maybe you`re lucky enough to be close to a floor drain )

1. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
2. Find a drill bit or small screwdriver that fits in the hole in the round door.
3. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
4. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.
5. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.
6. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
7. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "fixya" and good luck.

macmarkus :)

A shop vacuum is not what is used to clean lint from exhaust tubing. Your hands do a 100 % job. If the vent tubing is the type that expands it is garbage tubing. That is not recommended by any professional what so ever. It is sold as a conveince to the consumer at KMart type hardware stores nation wide.. Do your self a favor and replace your tubing since the shop vac did not help one bit. Lint is moist when running through these tubes and adheire on to the metal like paint on a car. It does not come off unless scrubbed off with soap & water
You can check to see if your dry runs very easily first. Just disconnect the vent from the dryer and run it. You can insert the tube which will be a very short peice from the dryer to a plastice 5 gallon pail filled with 2 gallons of warter. The tube must be fitted on the lid with a hole cut out for it. Have 1 inch holes drilled on the upper part of the pail for the exhaust to vent out. The two gallons of water will trap any lint coming from the hose. This system is great to use in the winter for humidifying the dry air in the house. If a fabric softener sheet is use it will freshen the air in the house as well
Good luck to you

you need to remove the pump and remove the obstruction in the impellar. Check the pipes for blockages as well.

Hello and welcome to fixya. The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" ) What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely. You haven`t mentioned if you`ve checked the pump, so.... Anyway, here`s the most likely way to remedy a E13 code. **Unplug the washer from the wall or turn off the breaker before attempting any repairs** Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say, hopefully you won't get wet. ( maybe you`re lucky enough to be close to a floor drain ) Locate the round door on the front of the machine (about 6" in diameter, lower right corner) Find a drill bit or small screwdriver that fits in the hole in the round door. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves). Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks. Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first. Let me know if you require further assistance and if not and this solves your problem, please rate the solution I provided accordingly. Thank you for coming to "fixya" and good luck. macmarkus :)

If the unit is fed by both hot and cold it is possible that the single hot valve or one side of the double cold valve is not operating. Maybe a silly question but could one of the taps have been turned off inadvertently?
The other possibilty is that the pump filter or outlet hoses are blocked and the machine cannot empty the detergent water ready to refill with clean rinse water. To test the cold valve put the w/m on a cold wash cycle, open the drawer and check the water flow. To test the other part of the same valve, put the w/m on the rinse cycle that would take the softener or a wash cycle with prewash. Test hot valve by selecting the hottest cycle usually 90 or 95 degrees, check water flow thru drawer. Hope this helps.