20 Most Recent Dell 1720dn Laser Printer - Page 5 Questions & Answers

CLEAN FUSER ASSEMBLY

You need to replace. It is also called the drum unit.

http://www.nextag.com/dell-1720-photoconductor/shop-html

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Is there a clicking noise accompanying this problem? We had this problem and solved it by opening the panel on the left hand side and removing the cover on the cogs. The issue was a screw that had become lose and fallen out of the cog which regulates paper feed. it is the only cog with a screw so should be easy to find.

I Open my browser....I signed in to my router as administrator ....
Mine is 192.168.1.1 ....
I went to status in my router ....
Then to local network ....
Then to DHCP Clients Table ....
This is how I found what printer address the was.... Then I typed the printer ip address into my browser
Mine happened to be 192.168.1.105 ....
Yours will probably be different....That got me to the 1720dn printer menu ....I clicked on Configuration ....
I clicked on Print Server Settings
I clicked on TCP/IP
I clicked on Set static IP address.
I changed IP address from 192.168.1.105 To 192.168.1.125
and Submit....Now you can get to the printer menu at 192.168.1.125

Go to run....
Printers & Faxes
Right click on Dell laser printer 1720dn
Properties. Ports ....
Add port ....
Double click on Dell Enhanced TCP/IP ....
I named the port My dell laser 1720 dn....Where it said enter a single IP address or host name I entered the new address 192.168.1.125
the clicked OK ....

Right click on Dell laser printer 1720dn
Properties....Ports
Choose your new port ....

To reset the photoconductor drum counter, press and hold the Cancel button on the printer until all lights flash in sequence. You can clear the Replace photoconductor message only when the imaging drum has been replaced. For more information on how to replace the drum, see the User's Guide.:

http://support.dell.com/support/edocs/systems/prn1720/

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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It can be that the paper drawing mechanism of the roller and the geared drive has an issue, possible that the motor has a play with the roller out of alignment , producing a difference of gap in the roller settings. If so the paper will be drawn into in different lengths so as to jam with the uneven pulling.

need to clear jam and then make sure all sensor wires are free and working...It should not jam from low paper...

First check for jammed papers/paper and restart the Printer. Now remove all the cartridges and drum, turn off the machine and leave the door open. Unplug both the usb cable and power cord from the machine. Clean all the chips and the contacts on the printer using a soft cloth/cotton dipped in alcohol or acetone or spirit. After everything is ready, install the drum while you press the "Cancel" button (it must be with the X sign on it), and install the cartridges one by one while you press the Cancel button.

If the problem persists, let me know.

Good luck.

Thanks for using FixYa.

try to turn off the printer, remove the power cord, then press the power button for about 5 secs. plug it back, turn it on. If same thing, press the cancel button for about 10 secs. if still the same, try to check the cartridges, remove them and make sure they are not yet empty, shake them a few times, then connect them back. Make sure no paper jam as well.

maybe late, but if in case you continue to have this issue, try this out. reset its counter, by pressing and holding the CANCEL button until all lights flash in sequence, after that, you may need to turn off and turn on the printer and test it again..

if the imaging drum has been replaced already, you may have to reset the counter for it. To reset its counter, press and hold the CANCEL button until all lights flash in sequence, after that, you may need to turn off and turn on the printer and test it again..

i have same problem but all lights are flashing..when turn on motor is running after that ALL LIGHTS are starting to flash