Hello marcia974 - Regrettably, this is not a simple DIY job. Generally, qualified technicians often perform these complicated part replacements. Usually this type of information is not released to a consumer and very rare to find enough information to do it yourself. If I was in your position, I would personally recommend contacting a professional to accurately assist with the repair or installation of the part.
Hello ttd1977 - Often when one door is closed and the other opens, it is because either the hinges are damaged or the refrigerator has a poor door sealed. Trying checking and see if the door seal is bad; place a dollar bill between the body of the freezer and the door. Now close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocking by anything stopping it from closing. If the gasket is not sealing properly, it may possibly near replacing. Since there are cost differences in parts it is always a good idea to have a certified technician properly diagnosis your appliance. Thanks for allowing me to help you.
Hello maruyama4on6 - Have you recently cleaned the condenser coils? You may do so by removing the toe grilled (located on the bottom of the unit) and use an extended vacuum attachment or condenser cleaning brush to remove dust buildup. Also trying checking and see if the door seal is bad; place a dollar bill between the body of the freezer and the door. Now close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocking by anything stopping it from closing. Do you hear the compressor running? The compressor is constantly meant to go on and off frequently to keep unit at a constant temperature. If you do not, the refrigerator could possibly have a coolant leak or an issue with the internal sealed system. Contact a professional to accurately pinpoint any potentially more serious issues and to assist with the repairs. I would strongly recommend consulting a professional to further diagnosis the refrigerator, should all troubleshooting measures fail. You can often locate a qualified technician by visiting the manufacturer website.
Hello Roosevelt Barnes - If your ice maker has stopped producing ice completely, try checking these steps, in this order:
It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.
Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency. The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!
Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.
Should these suggestions prove to be ineffective, may I suggest contacting an Authorized Service Technician that will be able to assist you in the diagnosis and repair of your ice maker.
Hi Ernest Jackson - First, I suggest checking that the water valve is completely open (usually located on the back of the unit). Second, when was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency. Also keep in mind that a clogged water filter or a blocked supply water valve may also lead to no water to the dispenser. If that is not the issue, than the refrigerator could possibly have a faulty valve, dispenser control board and/or failed water valve diode. Generally it is a good idea to have a professional take a look at it to get to the root cause. Cost of parts and technical expertise entailed in these types of replacements can be a bit tricky.
Hello Mike Lauck - From what you are describing it sounds like the damper door might be in an open position causing the temperature to be too cold. Use a mirror to look at the damper door at the rear of compartment and use a hair dryer to deice for approximately five to ten minutes. Allow 24 hours and if the issue continues, contact a professional to possibly have the damper door diagnose for replacement.
Hello Tim Stevens - From what you are describing it sounds like the refrigerator could possibly have a coolant leak or an issue with the internal sealed system, including a faulty compressor or evaporator fan. Contact a professional to accurately pinpoint any potentially more serious issues.
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