Krups Small Appliances Espresso Machine - Answered Questions & Fixed issues

hi my lovely Dolce Gusto coffee machine is leaking from the water tank . I have emailed Tesco Direct but they have not replied as this is where my daughter bought it from as a present for me .I have been very careful with it and made sure it was cleaned each time I have used it . Please can you help me ......

You need to specify model, they are not all the same.

Error 05 I would normally associate with a distributor problem, New distributor New barista seal New tamping piston seals New tank seal It is not a job for the faint hearted.

The only oil use for this units is mineral oil you can buy it at any grocery store

E8050 does not exist in the Krups info I have, EA8050 does though. You need to remove the tamping piston and unhook all the wires from off the PCB on the side. Then the boiler assembly is attached to the base with 3 screws. This will allow you to tip the boiler over enough to get access to the screw up through the bottom that holds that plastic flange thing on the bottom of the ejection rod while you at the same time have another screwdriver in the screw from the top into the only screw that you see inside the boiler. One of the screws will come undone, it doesn't matter which one. That will allow you to remove the shaft that the seal you are trying to replace fits around. It is called a Barista seal part number MS5015004

The hose connected to the heating element has unattached or is leaking.

The best thing you can do is find the receipt and exercise the guarantee. The problem you have is not a simple fix.

Good afternoon... On my krups machine and failure code appeared 8025 09. Said It was the temperature probe. I'd like to get a picture of the temperature probe and its cost. With the best regards Joao Araujo

It's not a job for the faint hearted on one of those machines. The 2 places most likely to be leaking are the barista seal on the bottom of the boiler or the distributor which is a motor driven tap that sends the water from a single pump to do various functions. There are also various hoses in there that are under high pressure and can fail in an instant. I have just read the error codes and it seems that the barista seal is going to be the LEAST likely cause of the leak but I would replace it during the process if you are going to have that area close to being apart.

That model is ancient, you are going to be scratching to find a handbook for one of those things. You may be better to ask specific questions relating to what operation of the machine you don't understand. They make good coffee, were relatively reliable and now any parts you may need are now obsolete.

I have just had the same problem with my Krups XP7240 and I discovered (quite by accident!) that it was the magnetic float inside the water tank which was causing it. I think the float must have let some water in and always stayed on the bottom even when the tank was full. As the float was in an enclosed plastic column it was a bit hard to access, but through sheer desperation I snapped a plastic fork in half and wedged the handle section under the float to keep it off the bottom and this works nicely. It is not professional by any means but I was quite pleased with my innovation :)

The only down side to this 'method' is that the opposite is now true and when the tank is empty it doesn't register so you would really have to keep an eye on the water level to avoid killing the element completely.

I would imagine that the only professional way to get this sorted out is to replace the tank (or float if it is accessible?). Good luck!!

Error 6 means machine thinks it has a leak in one or more of the following 1) Distributor 2) Thermoblock 3) Pump valve 4) Pipe leakage Repair will involve specialised tools and parts, not really the sort of job to attempt yourself. Contact Krups and get from them contact information for your local service agent.

Unfortunately, YoTeach's initial solution is in error, I believe. YoTeach mentions that typical temps for brewing water are less than 200F, and THAT seems OK, from a couple of quick searches. However, the component that is being replaced is not necessarily working at the same temperature as the water needs to be. The Microtemp G4A00 series has lots of temperatures, and the TF216C means, AFAIK, that Tf is 216C(elsius). See, for example, the datasheet here: http://www.farnell.com/datasheets/625786.pdf Tf is the temperature at which fuse opens. So, the person ACTUALLY needs a thermal fuse that opens (breaks the connection) at 216C. Therefore, either of the two fuse temperatures mentioned: 128 & 140C, would open too soon: i.e. at too LOW a temperature. While 216C may seem like a high temperature (420F), for the fuse to open, the thermal fuse is often very near the heating element. For comparison, I have a Gevalia CM500 coffee pot, and the thermal fuses in my particular unit are Microtemp G4A00 184C- which is about 363F. If anyone thinks I am in error on this, please feel free to contact me: jim underscore peak at Hotmail dot com - and I'll be happy to correct this post.

Pompano Beach, Florida 33060, Service and Repair Krups Service Centers' mission is to fulfill our manufacturer's legal warranty obligations, to ensure the repair of your Krups product even when the warranty period is over, and also to give you good helpful advice. ARKANSAS Vanness, Inc. 11610 Pleasant Ridge Rd Ste 106 Little Rock, AR 72223 Phone: 501-353-2362 CALIFORNIA CES Concord (Northern California) 1170-G Burnett Ave. Concord, CA 94520 Phone: 925-827-1011 CES Covina (Southern California) 612 S. Shoppers Lane Covina, CA 91723 Phone: 949-586-9479 CES Lake Forest 22500 Muirlands Avenue Suite B Lake Forest, CA 92630 Phone: 949-586-9479 Website: www.californiaelectricservices.com Appliance Sales & Service 840 Folsom Street San Francisco, CA 91407 Phone: 415-777-5144 Fax: 415-495-5141 Website: www.thegourmetdepotco.com/krups/ COLORADO Nelson Appliance 1220 E. Filmore St. Colorado Springs, CO 80907 Phone: 719-635-1928 Website: www.nelsonappliance.com NEW YORK Turnpike Appliance 3495A Lawson Blvd. Oceanside, NY 11572 Phone: 516-486-5700 Website: www.smallappliance.com UTAH eReplacementparts.com 7036 South Tech Dr. 185 West Midvale, UT 84047 Phone: 801-467-6361 Website: www.ereplacementparts.com WASHINGTON Action Small Appliance 14603 NE 20th, Suite 3, Bellevue, WA 98007 Phone: 425-643-9806 Fax: 425-643-9834 Website: www.actionsmallappliances.com/ Note: XP7000 Series Only the following Repair Centers: Turnpike Appliance Oceanside, NY Vanness, Inc. Little Rock, AR Nelson Appliance Colorado Springs, CO CES Concord Concord, CA CES Covina Covina, CA CES Lake Forest Lake Forest, CA

These coffeemakers are not the easiest to work on, contact Krups and locate an authorised service agent in your area and run the fault by them, they will likely need to open it up to properly quote you. There are lots and lots of potential problems inside one of those machines. If you wish to look at yourself you are going to have to remove the top, sides and back covers. Side & back is one part. Even when you have it all exposed to not expect the fault to be immediately obvious, I have covers with cutouts so I can run it and look inside at the same time.

There is something wrong, if everything was ok you could fill the tank to the handle without flooding.

Are you saying that you have this situation? 1. you have a K-cup machine that stopped working. 2. water is not being sucked up out of the water reservoir. 3. and no water is being pumped through the little K-cup I don't know the answer, but am just trying to clarify your question, so that those who MAY know can better understand what you're asking. So, does that correctly describe your situation?

Hi, these parts can be found at amazon, click here: Amazon com Krups IL Primo parts and take a look. Wish you best of luck. Chris

http://www.manualsdrive.com/results.php?lang=en&search=KRUPS%20967B%2023097%20M

You could try giving us a model number, there is more than one Krups Espresso maker. One error code 10 that springs to mind is either not heating or the sensor that detects the heat is detached, broken or disconnected.