20 Most Recent Philips DVDR3440H DVD Recorder/HDD Recorder Questions & Answers

Try Philips customer support at: http://www.support.philips.com/support/contact/contact_page.jsp?userCountry=us&userLanguage=en

I would take the other route: The remote can be tested without the unit--all shops(ours does) have a tester--point the remote and press any or all buttons and the tester reacts if the remote is sending a signal.Some digital cameras will react in the same way on their display screens in a dark room with a flash.check the remote first.

Hi, If you hire sound of motor (when you push the switch) who open the door then is rubber band on wheel inside DVD, or cd is stuck inside. In that case you can hook door with something and pool up easy! If no light on displey, or don`t hear motor (when you push the switch) then is electronic circuit in DVD, then you must go in service.
Good luck.

This problem could be fixed with a firmware update..

Download it at the following link

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&cat=DVD_HOME_THEATER_CA&sct=DVD_HARDDISK_RECORDERS_SU&session=20090522144501_195.241.216.176&grp=HOME_ENTERTAINMENT_GR&ctn=DVDR3440H/05&mid=Link_Software&hlt=Link_Software

Read the instructions carefully before updating!!!!

Jay

Hey! You may need a DVD Copy software which can make makeup of DVDs. You can have a free try of Wondershare DVD Copy.
Hope that helps.

my dvd recorder has the same problem press the open/close button if this doesnt work when you press open again try hitting it very lightly on top as that is what i have to do to mine to get it to open sometimes

dvd-r are more universal if you plan on giving the copy to somebody. they are more lickley to play on older dvd players. they are not rewriable though one time record. also do not purchase spindles the bottom of the stack usually gives you problems when finalizing

Try upgrading firmware, see:


DVDR3440H Firmware Upgrade Upgrade Procedure

Had the same problem on my 6month old 3440H, its the degradation of the cheap Asatech Chinese DVD drive that is the source of the problem. . My 3440H HDD to DVD transfer sequentially degraded, It stopped recording DVD+ and -R's then on RW's it sometimes performed and some not.I gave up using cheap DVD's then with higher quality disks  it would frequently report task completed but then would not plaback or freeze in the way you describe. I bought the DVDR from the CO-OP Xmas 2006. Co-op no longer support electricals so when it went wrong Co-op gave me a service centre to take it to. Long story short Philips dont recognise the service centre and they declared my warrany void. Tried to re-engage with Philips but they basically were not interested in supporting their product..  
Not an elegant fix but since Phillips were useless,  I opened the box nothing ....to lose ..I now run it on a bare external Sony DVD drive using extended ribbon and power cables as its a bit tricky to find space in the box to mount the drive.
Regards
Murray

Hi, I found this site today cos I had a similar problem. To cut a long story short I found a slot on the bottom of the machine, below the disc tray, that has a white lever in it. After removing the power source I moved the lever to the side and the tray opened manually so I could remove the disc. It seems It was a duff DVDR as other discs now work fine. Good luck !