20 Most Recent Verbatim VER95327 USB Hard Drive - Page 3 Questions & Answers

Try to check if you have any hidden content and then format the flash drive. It should show the entire space.

What you have listed isn't a hard drive, It's a flash drive and it is practically indestructible by a common drop, If you can plug the drive in and access it then the drive is working correctly. If it does not say something like " Insert disk in drive E: " when you try and open it once again chances are the drive is working fine. The last time you connected it previously to dropping it you might of removed the drive before it was done. Some times Windows does not write the files right away if the computer is also busy, this can cause a delayed write failure to occur when you remove the disk before it has written the file down. If you plug it in and the computer does not see it or you get the stated message I wrote above then it's broken physically. If you can still write new files and read those then chances are you missed a write window.

Probably just broke the solder join on the USB plug. I have used a fine tipped soldering iron, and re-sweated the join again, and you will probably fix it.

Hi,

Sounds like an impending hardware failure.

If the enclosure is at fault you should be able to simply take the device to your local PC shop and have the technicians there transplant your hdd into a new enclosure. Once they do this, they can easily test the unit to see if it's working. If it is buy the enclosure and your back in business.

If that fails to work for you the hdd itself is failing and you will likely need the help of a pro like the ones at www.armor-it.com to get your data off the drive.

Let me know how you make out or if you need any further advice.

Chris

When you plug it into your usb , goto My Computer , in the list of drives there should be a drive in relation to your usb drive.

copy your tunes and paste them right in there.

hope this helps

Try using this program. It's FREE and works great.

Did the 1000gb external hd come with instructions?
Did you read them?
Did you Install The Software for this Device?

If not. Try plugging it in all the usb ports.
Try shutting down the PC, when it's off plug in the 1000gb external HD,
Restart the Computer, If Windows still dosen't recognize it, then it's most likely defective, and should be returned. Try purchasing a higher quality brand.

No I no longer need your assistance as took memory stick to PC World help desk.

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

There are two major possibilities:
1: There is hardware or software problem with your computer's USB ports. To test this, plug the drive into a different computer if you can, and try having it plugged into your current one while you turn the computer on.

2: The issue is with the Jump Drive itself. If the drive fails to show up when plugged into a different computer this is the likely problem. The data CAN be recovered, but if it won't show up on any computer, the only real way to do so would be to pay a Hard Drive recovery shop.

I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.

Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care. this is a real hard drive and knocks and bumps can quite literally kill them.

There could errors in the drive. You should either run a scandisk on it or format it altogether. Either should get it back up and running is it is a genuine device.

1. To check for errors/scandisk right click on the icon of the memory stick, select properties. Under the properties menu look for Error-checking and select check now. The check disk menu pops up. See that Automatically fix file system error box is checked. Then click on start.

2. If you decide to format the memory stick just right click on its icon and select format. But see that you move you vital files from it first else you will loose them.

Try taking the drive out of the enclosure and buying a usb adaoter that will fir the interface the hard drive has...either EIDE or SATA, then hook that up to a usb port and see if the computer will load it. May be the controller card in the enclosure is your problem.

It sounds like your hard drive is damaged. Hard drives are very, very dilicate pieces of machinary. The disk is paper thin and any sudden jarring, especially dropping it creates a warp in the drive. It could also be just a mechanical failure. Unplug it to prevent further damage. Don't worry in many cases you can have the data retrieved from your hard drive by using this online company that I highly recommend:
http://www.gillware.com/

Your HDD was infected by a virus.

Hi there are several fixes for this issues depending on the cause.

As you've identified it's spinning up we can likely rule out power problems. When you state windows knows it's there I assume you're either making reference to seeing the installing device notification or see the drive in device manager. If I'm correct, then your next step is the see if the drive itself shows up in Disk Management, which is in the same MMC console as the Device manager.(For reference: right click My Computer and Click manage to access the MMC).

If the drive shows up in Disk Managment, then the drive is likely working and the issue is a logical issue with the partition(s) or drive letters on it. If this is the case there are some good inexpensive ways to retrieve the data so you can reformat the drive and get it up and running again.

If the drive doesn't show up in disk management, then it is the enclosure circuitry not the drive windows is acknowledging and you have either a failed enclosure or drive.

If it is a logical issue comment back telling me and I will give you some options for resolving that issue. If it is a hardware issue, take the enclosure to your local PC shop and have the techs there move the Hard drive into a new enclosure and test it. If this works, buy the enclosure and you're on your way. If this fails let me know the steps you've taken and your location, I can refer you to a pro in your region who can attempt a data recovery on the dead drive.

Hope this helps FixYa,


Chris

copy and paste it over.