20 Most Recent HP Compaq W17q Monitor Questions & Answers

There might be signal issues from the source device; with intermittent problems, I recommend cleaning all the pins on both ends of the connectors and then removing and re-inserting the plugs a couple of times in hopes that it is a connection problem on one of the cable ends.

No - it uses VGA 15-pin D-type connector according to the specs.

go into control panel , display setings and adjust display to never turn off

The resolution your laptop is running in, or it's refresh rate is too high.Lower the resolution, or drop the refresh rate.It's native mode is 1440x900 at 60Hz

It comes with a 3.5 male to male audio cable. You may have check you check volume settings for level and mute. treat as external speakers

Unusual approach to fix a problem, well done! saves expensive repair.

Hello, try this link to the hp website where you will be able to view a user guide.http://h10032.www1.hp.com/ctg/Manual/c00881436.pdf If you want further info, then go to the main hp website:www.hp.comand select 'Support and Drivers' then on the next page, type in yourproduct 'W17Q' press 'search' then on the next screen scroll down and you'll see several options from which you can choose. Regards,nicam49

Hi, I am Steve, lets get started solving your issue.
With a monitor there a a number of things that may be causing the problem.
Firstly - if you unplug the monitor cable from the computer and start the monitor does it work: (should turn on and give an error message (no video input found or something similar). In this case the monitor is good and something is wrong with the computer.
If the monitor does not work then the monitor is at fault and it is likely the inverter is tripping the power out. that means a component is shorting or it is burnt out. These can be replaced but you are getting close to the cost of a new monitor to replace them.
Please let me know if the monitor is the faulty item. If it is not we can move onto the computer to see what is at fault or I can give you more details about repairing a monitor.

Try:
http://www.fixya.com/support/r4460477-hp_vs_15_17_19_f_1705_1905_lock

http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting

Failed TV, Monitors, Caps: http://s807.photobucket.com/home/budm/allalbums http://en.wikipedia.org/wiki/Capacitor_plague

check if your compaq w17q power cable is properly connected to the AC adopter if not the change the power cable.

do a system restore on your computer

Ok newer monitors come with a HDMI connector and would need a compatable HDMI video card that has the ability for sound. The older monitors have a 3mm plug like a head phone jack you can plug this directly into the GREEN portion of the sound card that is installed in your system!

Thanks please rate Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620