20 Most Recent Powerware Best Power Fortress UPS System Questions & Answers

Have the UPS perform a self test. Pres and hold the on button or the test button.

You are correct the Positive (+) is the fuse and the other two (orange in my unit) wires both go to the negative (-). Also your battery should be at least 12V 75AH dry cell with a holding voltage of 14V when charged, a standard battery will not work, the unit will boil it dry. This will give a 5 min run time at 75% load (115V 9A continuous).

I changed the units configuration to use a 12V 750AH wet cell by changing its holding voltage to 13V, adjustable on the charging board (the outer most board when the cover is off that is). By doing this the battery costs about $75 not $140 and I get a run time of 4 hours 30 min. at 75% load. My entire office is floating on this unit. Also this unit will require a house current voltage of 105V-125V on a 15A breaker. Yes house current varies all the time by +-10 volts. and unit will use about 10A when running at 75% and charging. The normal output at full load for this unit: 115V 11A. continuous, ( the computers in my office pull 7A to 9A when they are in use, idling at 4A when not in use. So when the power fails I just keep working.

Another thing to note with the new configuration for a wet cell battery, monitoring software will initially show a low run time of 3 to 5 min., but after the unit runs for about a minute on battery the software will adjust to the real run time. So set low battery shutdown for about 2min and the software will work fine.

Ok a little background about the 1.4KVA Battery Backup from Best Power Tech. When I purchased this unit some time ago, it carried a double lifetime warranty good up to $250,000. Not bad for a $2,000 unit. What that meant was not only would the equipment protected by the unit survive a hit, but the unit will also. So far this unit has handled 17 blackouts, over 40,000 line spikes (Voltage greater than 125) and over 3,000 brownouts (Voltage less than 105) and maintained a constant 115 Volt output. (Sub note here the unit beeps while a brownout is in progress, because the battery is being used to help maintain Voltage.) Also this is the same model used at the Kitt Peak Observatory in Arizona. I was encouraged to call and talk to them about the unit, very impressive track record!

Ray
No Budget Productions

Hi nobudgetprod.
I had diffent problem with ME1.4KVA.
I contacted Eaton.
[email protected] They do have some information,
Hope this help.

hey continuous beep means it's on a reserved power mode, make sure you plug it well, and try to click or press on the button of your ups.

Forgive me if you checked this already but make sure that the outlet is live by plugging something else in it. Some outlets can be turned off by light switches.

Once you are certian the outlet is hot then it may be a case of the outlet not delivering enough power. Depending on the UPS you may be able to correct this by decreasing the UPS' sensitivity level. This will prevent it from going to DC power when it detects low voltage from the outlet.

I recommend that you contact the manufacturer or search there website for further troubleshooting information.

I hope this helps.

check the power cable...if it does not detect the AC voltage from the wall it will remain in the DC mode sourcing from its battery

The internal batteries may need recharging/replaced. After many use, ups/apc units need the batteries replaced and recharged.

C2Solutions

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Sounds like it is not regulating the voltage and current charging the batteries. Consult a service manual to look for a repair method.

Check the manual - https://powerquality.eaton.com/products-services/legacy/9120-info.asp?act=smtc&id=&key=&Quest_user_id=&leadg_Q_QRequired=&site=&menu=&cx=3&x=8&y=6

It either means the ground wire in extension cord is not there or is open. It could also mean that the outlet wasn't wired with a ground back to the panel.