Kodak EASYSHARE 5500 All-In-One InkJet Printer - Page 6 - Answered Questions & Fixed issues

1. check cable is connected. 2. check driver is installed.
1.if cable is connected check the driver, if it is uninstalled, go to cameras and scanners folder. click on the scan icon, a window pane will pop up showing scan in progress, continue until finish

1-Uninstall all the software that comes with.
2-Install the software again.

Also check for "hardware requirements"

The issue is with the printhead

On the printer
Press Menu > Clean Printhead > Ok

Try to print > If still same issue > Then call Kodak 18004216699 > Ask for a free printhead replacement

Call 1800 421 6699

Printhead needs to be replaced.
It free of charge replacment

Ink may be new, but their nozzles may be blocked; depending on manner of storage. To be sure apply a folded tissue paper to the ink nuzzle and press firmly. If the tissue comes off well blotted with ink it means you still have a good amount of ink in it and the nozzle is not blocked. If not blotted or scantily blotted, it means ink is really low or nozzle is blocked. To be very sure of this, place nuzzle in a plate/saucer with a bit water so that the nozzle is soaked. Leave for about 10 minutes. Then apply the tissue again. If still not well blotted it means ink is really low or empty. If new you should return it for a replacement. In the case of blocked nozzles, the procedure may be repeated over to get results.

Push the button up on the upper left hand side of the printhead carriage. The printhead will pop out.

I found this out when trying to do the same with Epson (after talking to their tech support). The printers with printheads that are reusable (Epson, Canon, Kodak, and whoever else) force you to replace the empty cartridge so that air doesn't get drawn into the printhead, killing it off. The tank still has a little ink in there to keep it from drying out. It's cheaper to replace the cartridge than getting a new printhead.

Above the thumb print in the printhead there is a button. Press button and printhead releases.

call kodak and get the printhead replaced free of charge

18004216699

Hi
Better than me telling you I put the Manual on my website for you to download.

Just click on the links it will download for you.
It got all you need to know in this file.
You can read it on site and print it strait off the website or save it to your PC then print it out.

Click LINK= http://www.4all2sell.com/pdf/Kodak-EASYSHARE-5500-Manual-EN.pdf


You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
http://www.adobe.com/products/reader/

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Please visit www.kodak.com/go/itg

select all-in-one printer

go through the steps

order a free printhead for you

When you scan it prints what you scan does it not? So you have no ink, your car doesn't run if it has no gas,so the solution is to stock up on ink if you wish to stay productive . No down time then..OK

Found the answer to the problem on the Kodak support site.
Changed the black print cartridge.

Thanks for your help anyway...........

www.kodak.com/go/printheadsupport

I think you are not getting the correct colors, in which case I would suggest you to either call Kodak support center to get help to fix the problem (which most likely will end up in your printhead being replaced at no charge) or you can go to the website (kodak.com/go/aiosupport) to replace it yourself with the troubleshooting online

Call them and tell about the image quality issue. Printhead will be replaced free of charge

Else visit

www.kodak.com/go/itg

Select All-in-on printer > Image quality > At last it will ask you to fill a form after which a printhead will be sent to you free of charge

This can be the issue with printhead if you are printing documents (black color can be missing from the print)

Try to print a picture from the computer, if it works then the issue is with black color (printhead needs replacement)
If nothing prints from computer then call kodak tech support (drivers will be re-istalled, delete the printer icon from Conntrol Panel > Printer and Faxes > Restart the computer > Connect the printer USB cable again.

Please download the latest printer software from www.kodak.com/go/aiodownloads

Kodak printer are designed in such a way that if you even don't print from them, everytime you on-off the printer the cleaning process goen on, which results in emtying the ink cartridges. Try installing new ink cartridges. if u still get the same ink error. Then the printer will be replaced.

Hi,

Well, yes, to some extent.

This printer will accept a Kodak Bluetooth adapter which plugs into the USB port in the front of the printer. You can then send pictures from Bluetooth enable products such as PDA's, mobile phone, and digital cameras.

You can refer to Page 41 in the manual.

Kodak 5500 Manual

Thanks for using Fixya.