20 Most Recent Thermador PSC364GDZS Gas Cooktop Questions & Answers

To clean the stainless around the star burners try applying Easy-Off oven cleaner around the stars with a Q-tip (spray the cleaner onto the stainless surface first because it's very hard to control the spray output). The cleaner will make your stainless sparkle and the Q-tips allow you to get close enough while controlling the application. Scrub gently with the Q-tip and the stains will disappear within minutes. Wash thoroughly with a wet cloth. I've used this on my older model Thermador stainless cooktop for 5 years.

Thermador... | Answered on Dec 13, 2013

Exactly what part you replaced.And was there any difference in the problem after and before replacing the part. ------------ as per the problem the possible faulty parts can be Damaged igniter or faulty safety valve. 1. The thermostat control. 2. The igniter. 3. The automatic valve (also called the safety valve).
---------- The thermostat, igniter, and safety valve are wired in a series circuit. • When the thermostat knob is turned to a selected setting, electrical contacts in the thermostat close applying power to the series ignition circuit. • With power applied, the ignitor begins to heat. Electrical resistance in the ignitor will decrease as the temperature of the ignitor increases. • Electrical current in the series circuit increases in proportion to the drop in ignitor resistance. • The igniter limits the electrical current in the circuit to 3.3 to 3.6 amps. The surface temperature of the ignitor will be between 1800° and 2500°F. • When electrical current has reached the proper amperage, the automatic safety valve will open, releasing main burner gas. • The ignitor stays energized while the burner is lit. Once the selected temperature is reached, the thermostat contacts will open and remove power from the ignition circuit. The automatic safety valve will close after a few seconds, and the burner flame will go out. ----------And the burner will relight when temp-reaches down from selected.But if the safety gas valve does not open then it will not relight, or if the igniter is weak then it will not relight.The gas pressure is low then it will not let the cook top to relight.When you turn the selector off and turn on,the whole system works as it gets a flow of current.But its not working automatically as it should.Also other possibility can be selector switch/know itself.---------- This possibilities are to be checked.Keep updated.Thanks.Helpmech.

Thermador... | Answered on Mar 07, 2011

Here is a tip that I wrote that will help you with that...



Thermador... | Answered on Jul 30, 2010

Use 3m Scotch brite #7447 or 220 grit sand paper depending on the severity of scratch. Always finish any sanding by blending with the #7447 pad. Use DeBruce Polish, we use DeBruce Polish on all of our stainless steel. DeBruce Polish also works on glass cook tops. We get DeBruce Polish at debrucepolish.com.

Thermador... | Answered on Apr 29, 2010

We Use Debruce Polish on all our cooktops. Debruce also works on stainless steel and polished granite, marble, porcelain, formica and glass. DeBruce is non-toxic odor-less and eco-friendly. You can get DeBruce on line at debrucepolish.com.

This stuff will do the job!!

Thermador... | Answered on Aug 23, 2009

Use appropriate solvents to remove the plastic. If you are skilled sanding in straight lines and matching the grain in your metal use 180 grit - 240 grit blending and using your eye. You could also use scotch brite #7447 purchase at an automotive store. This pad after solvent or used with it could remove the plastic or both sand and pad.

Debruce Polish is the best our there at maintaining a pristine finish and it is eco-friendly and odorless, we use this in all our properties AND the ceramic cook tops it is safe for glass. It also removes rust... we just love it. We find DeBruce polish at debrucepolish.com.

Thermador... | Answered on Jul 27, 2009

sounds like you have a bad switch. maybe on the large burner.. some of those switches can be replaced without the whole harness.

Thermador... | Answered on Dec 22, 2008

It sounds to me like a switch problem.
You should check the Gas Valve that correspond to that switch, and also check the Manifolds, there should be one manifold for each set of gas valve switches.
Hope this help.

Eddie Rentas
Tupper Lake NY

Thermador... | Answered on Jul 07, 2008

The igniter nozzle are busted

Thermador... | Answered on Mar 29, 2008

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