20 Most Recent Traeger Industries BBQ020 All-in-One Grill / Smoker Questions & Answers


Make sure you are leaving it open long enough when you first turn it on. Everything in the smoke chamber needs to burn up before you begin. There also may be grease buildup in the bottom of your smoker that is catching on fire. If neither of these two possibilities work, contact Traeger support https://www.traegergrills.com/support

Traeger... | Answered on Jan 16, 2019


No one can answer your question unless you tell us what the code is. Try contacting Traeger
https://www.traegergrills.com/support

Traeger... | Answered on Jan 16, 2019


There is probably grease in the bottom of the barrel that is catching on fire. You need to clean it out.

Traeger... | Answered on Nov 14, 2017


If the auger won't turn because it's jammed, here's details direct from Treager
treager-smoke-auger-turn-2xyy4ak2ishhqrxtr0fk0i44-4-0.png

Elswise, I would check your electrical on the back of your control panel. There should be three sets of two-wire leads: (1) Purple/White=Hot Rod; (2) Orange/White=Induction Fan; and (3) Red/White=Auger. Obviously, check the Red/White leads for voltage and continuity.

Traeger... | Answered on Dec 24, 2014


Sounds like you need to replace the hot rod. Contact Traeger on their website at www.traegergrills.com for parts and instructions.

Traeger... | Answered on Dec 10, 2014


parts are available at the Traeger website at www.traegergrills.com. You need to contact them. It would be wise to have your model and serial number available.

Traeger... | Answered on Dec 10, 2014


Sounds like a short in the wiring harness. You probably should contact Traeger at www.traegergrills,com to see what they suggest.

Traeger... | Answered on Dec 10, 2014


Sounds like no power. Is it plugged into a GFI circuit that might have tripped. On its website in the FAQs Traeger mentions that if pellets get wet, this can cause a GFI circuit to trip and they suggest a specific remedy. Check out their website at http://www.traegergrills.com/ and if necessary contact their service techs who can help you troubleshoot.

Traeger... | Answered on Dec 04, 2014


Heat rod not working.

Traeger... | Answered on Dec 04, 2014


Contact Traeger customer service at http://www.traegergrills.com for parts and installation instructions.

Traeger... | Answered on Dec 04, 2014


Have you cleaned the ash out of the firepot? I clean mine with a shop vac after every five or six uses because the ash builds up and "insulates" the fire, keeping air from the fan reaching it so it just smolders and never really gets hot.

Traeger... | Answered on Dec 04, 2014


The fan is not supposed to run consistently. The purpose of the fan is to help control the temperature. It runs hard at first to help get the fire started then it slows down to maintain the temperature you've set. If you change to a higher temperature or if the temperature drops below what you've set, the fan will run faster causing the fire to burn hotter. You'll also find that as the temperature increases the amount of smoke will decrease.

Traeger... | Answered on Dec 04, 2014


Traeger suggests realignment of the augur for grills that are not getting hot enough. I wonder if this might be the same solution for grills that are getting too hot.

Here's their solution which I copied from the Traeger website at http://www.traegergrills.com/.

I've been noticing that my grill temperature keeps dropping lower. What is the problem?

You need to "true" your auger. To do this:

  1. Run the unit out of pellets.
  2. Remove the allen screw and nut out of the auger and motor shaft.
  3. Try spinning the auger shaft over the motor shaft. The auger shaft should spin freely over the motor shaft without binding.
  4. If the auger binds, loosen the 7/16th inch bolts on the motor bracket and move bracket until you can rotate the auger shaft over the motor shaft. Then re-tighten 7/16th inch bolts. Make sure auger shaft still rotates over motor shaft, or repeat step 4 again until it does.
  5. Reattach auger and motor shafts using the screw and nut which you removed in step 2.
You might want to contact Traeger at their website to verify that this is a solution for overheating. In the above case, the improperly aligned augur was not dropping enough pellets in the firepot. In your case, it sounds like it may be dropping too many. This sounds like a routine maintenance thing that ought to be done periodically anyway.

Traeger... | Answered on Dec 04, 2014


The Traeger website at http://www.traegergrills.com/ has an FAQ about grills not reaching the appropriate temperature and how to adjust the augur to fix the problem. Here's what they say:
Q. I've been noticing that my grill temperature keeps dropping lower. What is the problem?

A. You need to "true" your auger. To do this:

  1. Run the unit out of pellets.
  2. Remove the allen screw and nut out of the auger and motor shaft.
  3. Try spinning the auger shaft over the motor shaft. The auger shaft should spin freely over the motor shaft without binding.
  4. If the auger binds, loosen the 7/16th inch bolts on the motor bracket and move bracket until you can rotate the auger shaft over the motor shaft. Then re-tighten 7/16th inch bolts. Make sure auger shaft still rotates over motor shaft, or repeat step 4 again until it does.
  5. Reattach auger and motor shafts using the screw and nut which you removed in step 2.
Hope this helps

Hope this helps

Traeger... | Answered on Dec 04, 2014


On my Junior, it starts as soon as I turn the unit on. The air from the fan is needed to help the pellets start burning.

Traeger... | Answered on Dec 04, 2014


Probably needs replacing. You can start the fire manually. There are instructions for doing this in the owners manual and on the Traeger website at http://www.traegergrills.com/ where you can also order replacement parts and installation instructions.

Traeger... | Answered on Dec 04, 2014

Not finding what you are looking for?
Traeger Industries BBQ020 All-in-One Grill / Smoker Logo

2 questions posted

Ask a Question

Usually answered in minutes!

Top Traeger Industries Grilling Experts

Paul Carew

Level 3 Expert

3484 Answers

Brad Brown

Level 3 Expert

18157 Answers

Craig Buck

Level 2 Expert

84 Answers

Are you a Traeger Industries Grilling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Traeger Industries Grilling

  • Traeger Industries Grilling

Most Popular Question

when start traeger grill heats up

  • Grilling
Loading...