Hi,
there. While we cannot assist with
repairs I can offer links to our troubleshooting, use and care guides, replacment parts, parts lists, and service
line should that be necessary. We hope
this helps.
http://bit.ly/zkfnZd
http://bit.ly/112Lu7q
http://bit.ly/LrNZiS
http://bit.ly/yLv4Z5
Symptoms:
Dispenser lid is open. Caked powder at (what would be during normal
operation) bottom edge of soap dispenser or caked powder fallen onto
dishes or dishwasher bottom. There may be loose powder in rest of
dispenser or spilled down inside door or onto dishes underneath
dispenser.
Solution:
Keep the area around the soap dispenser lid clear when loading the top tray.
Explanation:
The soap dispenser needs to swing open during the wash cycle. In many
dishwashers the top tray has an indentation as wide as the lid of the
dispenser. This allows the top tray to be as large deep as possible
while still allowing space for the dispenser lid to open. People often
pack their dishwasher with things overhanging this gap.
During the wash cycle the catch will release but the overhanging cutlery
or crockery prevents the lid from opening all but a few degrees. Some
water will splash in but not enough to wash out the soap powder. The
soap powder at the bottom of the dispenser will then cake.
When the front door is opened the spring loaded lid, which is partly
open, will of course swing fully open and you'll be convinced that the
lid opened normally during operation. If this is the problem then if
you're very careful and open the door very slowly you can actually hear
the lid flip open. Also, depending on when the lid opens, how far it
opened during operation and how fast you open the door you may find soap
powder spilled down to cover the dishes at the front or down the inside
of the door. This happens when you first open the door and obviously
there couldn't be loose powder there if the powder had emerged while
there was water washing around. Seeing the lid open as you open the door
is a lot harder but can be done on some machines.
Check to be sure your screen is not blocked up, or that your drain is not clogged. Does it drain directly to the plumbing under the sink, or does it drain into a gabage disposal?
I understand by reading your post which indicates it is a Whirlpool dishwasher model #DU1100XTP you appear to have a concern with no power to the control, correct ?
The one thing I'd suggest is the thermal fuse, typically the symptom you've described is associated with a bad thermal fuse. (part #W10258275). Here's a helpful link below to a video from "repairclinic.com" to assist in changing(or simply checking it as shown in the second link) the fuse kit...it generalizes on most Whirlpool built dishwasher's such as yours, but if slightly different it is essentially the same. http://www.youtube.com/user/RepairClinic#p/search/0/jdlVbTXm8SY http://www.repairclinic.com/PartDetail/Thermal-Fuse/675813/679723 I'll watch for your reply and try and help going forward. Hopefully this will provide you with the solution you seek, but please keep me posted if not. ...If so, please take a moment to rate the assistance provided for you here today. Good luck and thank you for choosing FixYa. Regards, Macmarkus :)
