Whirlpool AWM9000 Front Load Washer - Answered Questions & Fixed issues
On the display there is
Hello mi_wilk64,
If you still need assistance with this concern, please reach out to us, we have a local rep for you to speak with, here is our link:
http://www.whirlpool.eu/
Thank you Whirlpool Social Media
10/18/2017 5:26:43 PM •
Whirlpool...
•
Answered
on Oct 18, 2017
•
128 views
Washer spins with nothing inside, but not with a load of clothes
We're very sorry to learn of your concerns regarding your Whirlpool® Washer. We would like to inquire further about your review with you. Please respond back to this email address
[email protected] with your Reviewer ID, the name of the site you were contacted on (fixya.com), name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please include a brief description of your concerns in your email. Thank you.
9/12/2017 6:25:27 PM •
Whirlpool...
•
Answered
on Sep 12, 2017
•
83 views
My MAYTAG washer 9000 series
F 21 means slow drain if you can here the pump that means something pluging it. remove lower kick plate . the pump will be there remove cleanout counter clockwise turn .put back together.. hope this helps...good luck
12/21/2014 8:37:10 PM •
Whirlpool...
•
Answered
on Dec 21, 2014
•
3,728 views
Controls locked
The Control Lock prevents unintended use of the washer. You can also use the control lock feature to prevent unintended cycle or option changes during a cycle. When CONTROL LOCKED is lit, all buttons are disabled except for Pause/Cancel and Start.
You can lock the controls while the washer is operating.
To lock the controls:
Select and hold DRAIN & SPIN for 3 seconds. The CONTROL LOCKED status light glows.
To unlock the controls:
Select and hold DRAIN & SPIN for 3 seconds or until the CONTROL LOCKED Status light turns off.
5/25/2013 9:43:48 PM •
Whirlpool...
•
Answered
on May 25, 2013
•
2,122 views
Hi,does the whirlpool awm 9000
I am not aware of any washers that have built in heaters. Your problem seems to be with your hot water supply in the house. If you have a hot water heater gas or propane pilot may be out, or electric possibly tripped curciut breaker, or if furnace coil , possible furnace servicing is required. Did you just have new machine installed? Did installer forget to turn on the hot water? Basically before you get to upset go backwards from the machine to the problem. It will turn out to be an oversight due to the excitement with your new machine. Enjoy, and GOOD LUCK.
9/24/2011 2:03:38 PM •
Whirlpool...
•
Answered
on Sep 24, 2011
•
128 views
I am getting a F20
Hi from retired Englishman in SW France,
Whirlpool's 'F16, 18, 20, 21 and 22' all refer to 'control unit failure I'm afraid. Sounds like a service call is required, sorry ;-0(
If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C.
9/11/2011 3:25:16 PM •
Whirlpool...
•
Answered
on Sep 11, 2011
•
76 views
What does F 21 mean
The
F21 error code indicates a long drain time on this type of washer. The
door will not unlock if the washer control detects that water is still
in the tub. To manually unlock the washer door, take these steps:
- Unplug the washer to completely disconnect electrical power.
- Remove the bottom front service panel as shown in the first image below.
- Carefully reach up through the bottom opening and pull the release
tab on the bottom of the door lock assembly until it clicks.
NOTE:
Internal metal edges in the washer can be sharp. Protective gloves are
recommended for this procedure.
By pulling the manual release tab on the door lock assembly, you should be able to get the washer door open.
After
opening the door and removing the clothes, I recommend emptying any
remaining water in the tub with a wet/dry vacuum (or bail it out). Since
you already have the bottom front service panel off and the washer
unplugged, you can arrange shallow pans and towels to catch any
remaining water and pull the large item filter out of the drain pump
assembly as shown in the second image below. You may find a clog in this
area that is preventing your washer from draining properly. Clear any
clog or debris from this area and reassemble the washer. Check your
drain hose for a kink or clog. Check the washer house drain for a clog
or restriction. Test the washer to see if it will drain properly.
Other issues that can cause this problem include:
- Not using HE (High Efficiency) detergent
- Using too much regular or HE detergent
These
issues can cause oversudsing in the washer. The drain pump will not
able to pump out suds. Make sure that you are only using the appropriate
amount of HE detergent in the washer. If you have a water softener, you
may need as little as a tablespoon of HE detergent.
If you need
more help, resubmit your question with additional details and the full
model number of your HE2 washer or check other tips in THIS LINK.
Hope helps (remember to rate and coomment this free answer)..
7/7/2011 5:37:01 PM •
Whirlpool...
•
Answered
on Jul 07, 2011
•
122 views
How do you resolve an
Hi from retired Englishman in SW France,
Whirlpool's 'F21' decodes as 'control unit failure' requiring a service engineer's attention I suggest. Sorry ;-0(
If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
John C
6/21/2011 6:46:54 AM •
Whirlpool...
•
Answered
on Jun 21, 2011
•
84 views
Washing clothes in whirlpool duet
There is a manual release that you can use located inside the washer. The following link explains how to access:
http://www.fixya.com/support/r3576511-door_jam_on_kenmore_elite_and_whirlpool_
If you need replacement parts for your washer, you can purchase them from the following websites:
searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com
The first three sites have helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need. Prices vary, so shop and compare.
If you have any questions, or need further technical advice, please post back and let me know. I hope this helps you.
5/10/2011 3:13:35 PM •
Whirlpool...
•
Answered
on May 10, 2011
•
128 views
The washe is flashing F-21.
Hello &
Welcome to FixYa
F21 error is displayed when the washer is unable
to drain, press PAUSE/CANCEL button twice to clear the display. After this
please check the drain hose and drain pump filter for any blockages and make
sure it is not clogged with foreign particles. You can also check the drain
pump to verify that its working. Please get back to me if you have any other
questions.
Kevin
3/12/2011 8:32:18 PM •
Whirlpool...
•
Answered
on Mar 12, 2011
•
242 views
Whirlpool duet
F74--UI Eeprom failure
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
9/21/2010 2:31:53 PM •
Whirlpool...
•
Answered
on Sep 21, 2010
•
1,658 views
Can you tell where is
You have to tip the machine backwards and let it lean on wall.#
Then you can remove the lower panel on front which is fixed using 3 torx 15 (T15) screws.
Take off panel and you can see the filter assembly facing you. Simply unscrew it.
Do though take care to clean all calcium off all the seals before putting it back to avoid any leaks.
9/12/2010 7:19:17 PM •
Whirlpool...
•
Answered
on Sep 12, 2010
•
236 views
Whirlpool AWM9000 front loader
Gives SUD
Hi,
it is a Long Drain error
If the drain time exceeds 8 minutes, the water valves are turned
off and "F/02" is flashed.
NOTE: After 4 minutes the "Sud" error will be displayed,
then 4 minutes later the F02 error code will be displayed.
Press PAUSE/CANCEL twice to clear the display.
- Check
the drain hose and make sure it is not plugged or kinked.
- Check the
electrical connections at the pump and make sure the pump is running.
- Check the
drain pump filter for foreign objects.
- If the above
does not correct the problem, replace the pump.
Thank You
9/10/2010 10:14:41 AM •
Whirlpool...
•
Answered
on Sep 10, 2010
•
282 views
The clothes in my duet washer come out soaking
Normal
0
false
false
false
MicrosoftInternetExplorer4
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman";
mso-ansi-language:#0400;
mso-fareast-language:#0400;
mso-bidi-language:#0400;}
The
filter on your pump is probably clogged with lint and stuff. You have to remove
the bottom front panel, 3 torx screws underneath. The panel will drop and come off. Drain off the excess water from the drain
pipe you see. The white filter cover is right in front. Get yourself a good
plastic bag to collect water. Unscrew the filter cover and twist the filter
out. Clean out all the stuff and put it back in carefully. Check your pump too, comes after the filter.
On
some models the filter is located ‘inside’ the big hose from the bottom of the
tub. This takes more time to clean.
Pl rate me ‘very helpful’ for the free help!
6/13/2010 6:13:44 AM •
Whirlpool...
•
Answered
on Jun 13, 2010
•
178 views
I need a rubber ring for the door, where can I get
Normal
0
false
false
false
MicrosoftInternetExplorer4
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-parent:"";
mso-padding-alt:0in 5.4pt 0in 5.4pt;
mso-para-margin:0in;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman";
mso-ansi-language:#0400;
mso-fareast-language:#0400;
mso-bidi-language:#0400;}
Sites
for spares:
RepairClinic.com (which is good)
espares.co.uk
AppliancePartsPros.com
mcminone.com
Or google whirlpool spares ireland.
6/13/2010 6:12:10 AM •
Whirlpool...
•
Answered
on Jun 13, 2010
•
216 views
F11 ON WHIRLPOOL FRONT LOAD WASHER GHW9150PW1
Below I give you some solutions picked from this
site. There are five down para-wise
You may find some very useful:
I had same error code F11 and DL.....I sprayed the
door lock
(inside) with WD40......so far works OK
I had the same F11/DL problem. I tighten the two
screws on
the door latch and it's working great. for now
Just some part numbers to help if you need to order
parts.
For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for
the CCU
(Microcomputer or main computer) is 8181924. The part number for the
Motor
Control Unit (MCU) is 8182706. I did a search for the part numbers and
found
the CCU for $79.90 shipping included - the same part from Whirlpool was
$190
plus with shipping included. I put the CCU on and my washer works
perfectly again.
Hope this helps someone since I had such a hard time finding out the
correct
part numbers. Whirlpool first sent me the MCU even though I specifically
told
them it was not that part but the CCU.
DL is a door lock error. This is usually an
indication of a
bad door latch. F11 is a serial communications error from the Central
Control
Unit CCU (which is your main computer). If the door latch is defective
it could
be generating the communications error code as well. A defective CCU can
also
give the same symptoms, though. Before replacing any parts, however,
double
check all you connections to make sure you don't have any loose wires.
The
least expensive of the two possible solutions would be to replace the
door
latch (about $50). The CCU can run between $150 and $250. Hope this
leads you
in the right direction.
I wanna thank all of you for your input. I had the
"DL
F-11" code also. My washer would run 12 minutes and then stop with the
annoying beep and error codes. After learning that the "DL" was the
door lock, I decided to order the part online for 50 bucks. After I
placed the
order I decided to take this $50 thing apart and give it a look-see.
(Boys like
to tear things apart!)
There is a solenoid inside that actuates the lock. My finding was that
there was
some hardened goo that seeped out of the solenoid. It didn't look good! I
believe this to have caused an electrical imbalance that the computer
didn't
like, thus sending it into error mode.
Removal and installation was a snap. First I took the top off. Then to
make
room for my arm to get to the door-lock, I pushed the drum all the way
back and
held it in place by wedging a shoe in the front end. Then I pushed the
drum to
the side, opposite the door-lock, and wedged it with another shoe. This
gave me
plenty of room to reach the door-lock. Unplug the three connectors and
remove
the three screws from the front side of the door-lock. (Inside door at
2:00.)
Reverse order for the install!
Thanks again for your posts which led me in the right direction!
6/13/2010 6:10:09 AM •
Whirlpool...
•
Answered
on Jun 13, 2010
•
805 views
Not finding what you are looking for?