Top 20 Brother DCP-340CW All-In-One InkJet Printer Questions & Answers

Generally washing them out is the best option but you will need to find the reset proceedure for your particular machine to reset the waste ink counters as the counter is what tells the machine that the tank is full. There is no sensor in the tank itself.

How to Open Brother DCP-135C Loosen + remove 3x Cross-Collar Screws on Control Panel. Rise, 2x unplug Control Cable, Control Panel release to forward. Remove 1x Cross Collar Screw front top left, remove the Casing. Remove upper Cable Covers of Scanning Unit Cables, unplug and free the Cables. Remove Scan Unit Pillar, rise complete up and release backward. Remove 3x Cross-Screws at the front top, 1x inside the Cable Compartment, 2x rear top. Remove upper Cover. Now, the Print Head is accessible. Brother DCP-135C Oeffnen 3x Kr-KragenSchrauben an Bedienfeld oben loesen. Hochklappen, 2x Stecker abziehen, Bedien-Blende nach vorne ausklinken. 1x Kr-KragenSchraube vorne oben links loesen, Front-Verkleidungen abnehmen. Obere Kabelabdeckungen der ScannUnit abnehmen, Kabel abziehen und freilegen. ScannUnit Stuetze loesen, ganz hochklappen und nach hinten ausklinken. 3x Kr-Schrauben vorne oben, 1x im Kabelfach, 2x hinten oben loesen. Obere Verkleidung abnehmen. Jetzt ist der Druckkopf zugaenglich.

try to clean the print head ,if the problem persist you need to replace the prin head

If you look at the Brother website you will find a trouble shooting guide for your machine.

In the guide, for the error you quote Brothers guidance is to check for a stuck piece paper, however it also states that if the printhead is hard over to one side (righthand side if memory serves me correct), then to contact Brother. If you do so, Brother will tell you it needs to be serviced by a Brother agent, which will likely cost you more than a new one !

If it isnt a stuck piece of paper, the problem is due to the fact that Brother machines excessively self-clean. Each time they self-clean a small amount of ink is dumped in to a holding tank/sponge. When a predefined number of self-clean operations have been performed, the machine refuses to print and gives the error message you have stated. Brother state that the tank/sponge must be replaced before the counter is reset, again by a Brother agent.

However, there is a way of reseting the self-clean counter yourself - if you Google your model number and the error code somewhere in the results you'll find how to do it. The only risk of doing this without changing the tank/sponge is that it will eventually overflow and leak out the bottom, but I did my Brother all in one some time ago and have had no problems yet.

Hi there

Solution:
· Machine off
· Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
· Press 80
· Press the “mono start” button several times until you see “purge: xxxx”
· Press “2783” in order to reset the purge counter. You will see: “purge:0000”
· Press the "stop" button.
· Press “99” to exit the maintenance mode.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks

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Let me know if you get stuck somewhere.
Sai.

Hello, Try going to the Brother Solution Center online and download the User Guide. It explains how to clean the machine in detail. GOOD LUCK!! Please don't forget to rate me ok? Thank You Lucky4lynn2

Check out my Borther DCP-340CW Fixya Tip here

http://www.fixya.com/support/r4065602-dcp_340cw_machine_error_46_photo_capture

Unable to clean means the ink absorber box is full, you need a new one and a shop to reset the counter after replacing.

Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41,49 or 4F the print head is defective.If the
error is 50 or 51 there is error in Purge unit and printer require service.If the error is 48 - defective print head cable or circuit board.If the error is 46 the waste ink tank is full.Follow this:
1. Pres 'menu', 'mono start' then 'menu' one by one...
2. Press the arrow up or down to go to 'maintenance 80'.
3. Press 'mono start' several times to go to 'Purge'. Finding the PURGE will show some numeric value
which is Iassume the number of times the printer had cleaned.
4. Press 'arrow up' key and scroll for number "2" then press "set".Do the same for numbers 7, 8 and 3.After you have entered this combination, the purge numeric value will be reset to 00000.
5.Restart printer

the message unable to clean comes from either the print head being stuck in the machien for one reason or another, or the sponge insode the machine is full full of ink. you can try unplugging the machine for an hour or two and seeing if that clears the problem but you will probably need service on the machine

Did you use rubbing alcohol ?

The runners and all plastic rollers need to be cleaned using a cotton bud soaked in cleaner, the stripes that you have are from these components

n the mean time you can RESET this purge count back to zero using the MAINTENANCE 80 menu, to continue using the printer for a while until you get the new pads. But it on a tray as if they are full they may start to leak onto your desk....

1 . Press (MENU) (MONO START) then (^) OR <the up arrow> four times, the Photo Capture and Red Exclamation Lights will then flash.

2. Press (^) eight times until you see <8> then press (SET)
3. Press (^) twice until you see <0> then press (SET)

You will now be in MAINTENANCE 80.

4. Press the (MONO START) its a toggle until you see PURGE:6451 ( I guess this means you have cleaned the heads over 6,450 times their threshold level.) you will need to enter the code <2783> to RESET it.

5. Press (^) twice until you see < 2 > then press (SET)
5. Press (^) eight times until you see < 7 > then press (SET)
5. Press (^) nine times until you see < 8 > then press (SET)
5. Press (^) four times until you see < 3 > then press (SET)

The Printer will beep then reset counter will be at ZERO <0000000>

Its the PURGE that will increment by a variable amount each time you clean the print heads the amount will be between 100 and 130. When this count gets to about 64,000 the error 46 will occur. That's about 510 times you can clean the heads before the pads need cleaning.

Almost forget to EXIT the Maintenance mode enter 9 twice by using the up arrow & set key's to exit from maintenance mode in the same way as entering the 2783 code, or power down the printer.

LOL

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According to the manual, the unable to clean error means a mechanical problem or a foreign object in the machine: Open the scanner cover and remove
any foreign obstacles inside the
machine. If the error message
continues, disconnect the machine
from the power source for several
minutes then reconnect it.

http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002010/BH3eDCPWLAN_UkEngUsr.pdf

When you have purged , cleaned the print heads, your Brother Printer about 6,450 times it will be unable to print anymore. This is because they recommend that the printer is serviced this will cost you up to £120 (not bad for a printer that costs £60 NOT!!!)

The simple way is to spend £25 and buy your own replacement pads if you are up to taking the printer apart, see service manual this is hard to get hold of as are these instructions !!!!

In the mean time you can RESET this purge count back to zero using the MAINTENANCE 80 menu, to continue using the printer for a while until you get the new pads. But it on a tray as if they are full they may start to leak onto your desk....

1 . Press (MENU) (MONO START) then (^) OR <the up arrow> four times, the Photo Capture and Red Exclamation Lights will then flash.

2. Press (^) eight times until you see <8> then press (SET)
3. Press (^) twice until you see <0> then press (SET)

You will now be in MAINTENANCE 80.

4. Press the (MONO START) its a toggle until you see PURGE:6451 ( I guess this means you have cleaned the heads over 6,450 times their threshold level.) you will need to enter the code <2783> to RESET it.

5. Press (^) twice until you see < 2 > then press (SET)
5. Press (^) eight times until you see < 7 > then press (SET)
5. Press (^) nine times until you see < 8 > then press (SET)
5. Press (^) four times until you see < 3 > then press (SET)

The Printer will beep then reset counter will be at ZERO <0000000>

have cartriges tested at local refill ink store they will test for free

Try placing a piece of Black Electricians tape over the stepped part of the cartridge make sure it covers the whole of the length this will fool the sensor into thinking that the ink is full. If you just cover a part of it on a near empty cartridge it will save not installed.

This check is done to make sure that the print head doesn't dry out but in my opinion these are set too high and you can waste about 8% of you total ink. If you do this before you install the cartridge you will be able to use all of the ink. Then just replace it with a new taped one...





When you have purged , cleaned the print heads, your Brother Printer about 6,450 times it will be unable to print anymore. This is because they recommend that the printer is serviced this will cost you up to £120 (not bad for a printer that costs £60 NOT!!!)

The simple way is to spend £25 and buy your own replacement pads if you are up to taking the printer apart, see service manual this is hard to get hold of as are these instructions !!!!

In the mean time you can RESET this purge count back to zero using the MAINTENANCE 80 menu, to continue using the printer for a while until you get the new pads. But it on a tray as if they are full they may start to leak onto your desk....

1 . Press (MENU) (MONO START) then (^) OR <the up arrow> four times, the Photo Capture and Red Exclamation Lights will then flash.

2. Press (^) eight times until you see <8> then press (SET)
3. Press (^) twice until you see <0> then press (SET)

You will now be in MAINTENANCE 80.

4. Press the (MONO START) its a toggle until you see PURGE:6451 ( I guess this means you have cleaned the heads over 6,450 times their threshold level.) you will need to enter the code <2783> to RESET it.

5. Press (^) twice until you see < 2 > then press (SET)
5. Press (^) eight times until you see < 7 > then press (SET)
5. Press (^) nine times until you see < 8 > then press (SET)
5. Press (^) four times until you see < 3 > then press (SET)

The Printer will beep then reset counter will be at ZERO <0000000>

You can also RESET using the <2783> If you press the wrong key you will see MACHINE ERROR 46 on the LCD.


Almost forget to EXIT the Maintenance mode enter 9 twice by using the up arrow & set key's to exit from maintenance mode in the same way as entering the 2783 code, or power down the printer.

Brothers own solution is here

LOL

P.S. Check me out on www.windowstipsclub.co.uk

Try placing a piece of Black Electricians tape over the stepped part of the cartridge make sure it covers the whole of the length this will fool the sensor into thinking that the ink is full. If you just cover a part of it on a near empty cartridge it will save not installed.

This check is done to make sure that the print head doesn't dry out but in my opinion these are set too high and you can waste about 8% of you total ink. If you do this before you install the cartridge you will be able to use all of the ink. Then just replace it with a new taped one...

To reset purge counter back to "0" then it will work again.

When you have purged , cleaned the print heads, your Brother Printer about 6,450 times it will be unable to print anymore. This is because they recommend that the printer is serviced this will cost you up to £120 (not bad for a printer that costs £60 NOT!!!)

The simple way is to spend £25 and buy your own replacement pads if you are up to taking the printer apart, see service manual this is hard to get hold of as are these instructions !!!!

In the mean time you can RESET this purge count back to zero using the MAINTENANCE 80 menu, to continue using the printer for a while until you get the new pads. But it on a tray as if they are full they may start to leak onto your desk....

1 . Press (MENU) (MONO START) then (^) OR <the up arrow> four times, the Photo Capture and Red Exclamation Lights will then flash.

2. Press (^) eight times until you see <8> then press (SET)
3. Press (^) twice until you see <0> then press (SET)

You will now be in MAINTENANCE 80.

4. Press the (MONO START) its a toggle until you see PURGE:6451 ( I guess this means you have cleaned the heads over 6,450 times their threshold level.) you will need to enter the code <2783> to RESET it.

5. Press (^) twice until you see < 2 > then press (SET)
5. Press (^) eight times until you see < 7 > then press (SET)
5. Press (^) nine times until you see < 8 > then press (SET)
5. Press (^) four times until you see < 3 > then press (SET)

The Printer will beep then reset counter will be at ZERO <0000000>

You can also RESET using the <2783> If you press the wrong key you will see MACHINE ERROR 46 on the LCD.

INK_CH BK Number of Black Cartridge changes
JAMS Number of paper Jams
PAGE Number of pages printed
PC Purge Count over 10,600 will cause stop
COLOURCOPY Number of Colour copies made
MONOCOPY Number of B&W copies made
MEDIA ......media....
FAX Number of Faxes sent
PURGE Numbe of Purges, head cleans
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