Top 20 Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer Questions & Answers

sounds like maybe the drive belt broke

How can anyone know without a model #?

Check out the belt drive on unit. Could be stretched out. Search Over 2 1 Million Appliance Parts

It sounds like the solenoid on the water valve is bad

Hi. Try to remove the sand filter(s) from the inlet hose. Both on the valve and on the water crane(tap) end. Common problem. Usually this is the problem, but not always. / Geir Technical Engineer

LOT OF THINGS TO CHECK, THE BELT LOOSE OR WORN, THE CLUTCH, THE TRANNY, THE BEARINGS BOTH TUB SEAL AND BEARING, THE REAR DRUM BEARING, the balance or counter weights. THE DRIVE PULLEY- If the washer is making a loud noise the drive pulley might be worn out, cracked, loose or bent. Remove the drive pulley and inspect it carefully. If it is damaged or defective replace it. THE TRANSMISSION, THE MOTOR COUPLER, THE MOTOR DRIVE BEARINGS, THE DRIVE MOTOR- If the washer is making a loud noise the drive motor bearings may have worn out. Washer motors are normally almost silent when they run. If the motor is run without a belt hooked up to it and it's loud it will have to be replaced. The drive coupling connects the motor to the transmission and consists of two plastic drive forks with a rubber coupling between them. One of the drive forks is attached to the drive motor shaft and the other is attached to the transmission input shaft. As the motor shaft rotates, the rubber coupling between the drive forks absorbs the torque to prevent the forks from breaking. Normal use will create wear on the coupling and eventually the drive forks may slip and cause a vibrating noise. If the transmission seizes or if the spin basket cannot turn freely, then the coupling may fail and again you may experience a vibrating noise. Most models will require you to remove the cabinet to access the drive coupler. Disconnect power from the appliance before attempting any repairs. If the washer is making a loud noise the drain pump might be going bad or might have something caught in it. Remove the drain pump from the washer and inspect it carefully. Look for anything that might be caught in it, a piece of wire, plastic, etc. If nothing is wrong with the pump, but it's still noisy it will have to be replaced. Front load washers often use a self contained electric drain pump and the motor may be worn or damaged and require the complete pump to be replaced. Remove any foreign objects or replace the worn or damaged pump, thencarefully tighten the hose clamps and check for leaks before installing the cabinet or front panel. All front-load washing machines have shock absorbers that are used to dampen the tub movement in the spin cycle. The shock absorbers or struts are attached to the base frame and to the outer tub and you will need to remove the front panel or the rear panel to access them. When shock absorbers weaken or become damaged, the machine will often make a loud banging sound during the spin cycle and if the symptom is not corrected, can lead to damage of other components. Inspect the shocks for signs of broken attachments, leaked fluids or a weakened dampening action and replace both shocks if worn. Remove power from the appliance before attempting this repair. Some models of top-load washers use tub dampening straps to cushion the movement of the tub during the spin cycle. There are four straps attached to the top of the tub and to each corner of the cabinet Also There are four suspension rods that suspend the tub and allow the tub to free float. If the suspension rods are noisy, there will be a squeaking noise during wash. You can fix this by putting bearing (lithium base) grease in the cup that each rod rests in. If it continues to squeal replace all four rods the cups come with the rods, replace them as well. If your washer has a loud banging noise during spin the balance weight may be loose. This weight is to counter act the weight of the motor so you will find the weight directly behind the motor. Sometimes simply tightening the bolts will fix your issue but if the bolts are stripped out get some bolts slightly longer than the original bolt to allow you to put a locking nut on the bottom side of the mounting plate. If the weight is broken replace it. Lastly Washer vibration can be caused by a broken counter balance spring. Ur washer may be equipped with one or more counter balance springs which help to absorb the natural movement of the spinning tub. If a counter balance spring fails the tub might lean in one direction more than another and it will shake and cause vibration.

There are bearings on the drum that go out and sadly on the WP Duets, they aren\'t replaceable. You have to purchase an outer rear drum and replacing them is annoying. There are lots of youtube videos but unless you find a used one for parts, you will spend about $300 just on the drum and the labor for it will be ridiculous.

Check for child lock activation

I suspect that the hose reaching from the water control solenoids to the fill spout is loose or damaged.

SORRY NO

You might get some tips from looking through this video which explains some of the related issues click on : control panel problems

mildew problem comes from not keeping the door open for 2 hours after you finished you

We need a little more information, Im afraid. If the problem is that it wont spin, what you might need to do is check and make sure that the Spider arm is not cracked and broken- which means disassembling it. That is what happened to us. It's actually attached to the tub itself which is covered under lifetime warranty, so they sent us a whole NEW tub for free, but that means you have to take it apart and install it yourself or find someone else who can. This may or may not be the issue. Is there an error code or does it just beep long and not spin?

k where they came off from so you can put them back otherwise it will leak. Inspect the inside of the unit while the tub is out (bearings, etc) to make sure there isnt anything else. Hope this helps!

I suspect it's the aluminum spider arm that spins the back of the tub. The moist environment and the ionizing laundry detergent causes a chemical reaction that corrodes this easily and it breaks. It is covered under a lifetime warranty, so call Whirlpool and ask them to send the whole tub unit (the spider arm is attached via machineshop). You will need c-clip pliars to DIY or have a serviceman install it, and be sure to label the clips for when you put them back. This happened to us. The seal is part of the tub unit. Good luck!

Seems to be fault in the KEYPADS, check the connectors, check the harness , Remove the connections from the control panel and reset the connectors. If the fault stays then it be due to problems on the board. check the door switch.

LF error means "Long Fill". Whirlpool uses a flow meter that detects the flow of water entering the washer. If this flow meter does not detect the correct amount of water entering the washer it will sound the LF error code. Often this repair can be made with out calling an appliance repairman and without ordering parts. Start by removing the washer fill hoses; both the cold and the hot water hoses. Check for proper water pressure from the house. To do so, turn the water on and put the hose inside the washer or a bucket.If water pressure is good, check the water valve inlet screens. Most residential washing machines have inlet screens. The screens prevent minerals from clogging the solenoid. With the hoses removed, you can visually inspect the water inlet screens. If the water valve screens are clear the inlet valve with the screens itself will need to be replaced. To replace the water valve, remove the top of the washing machine. Three screws hold the top down. The screws that hold the top down are on the back of the top panel. Once removed the top will slide back and off. Now remove the wire harness that connects to the valve. One screw holds the valve to the washers cabinet. Removing the screw and sliding the valve over will release the valve from the back panel enabling you to complete your repair.One last thing to check is the fill hoses. These front load washers call for a lot of water quickly. So if you have stainless steel braided flood-safe hoses, they will trip for no reason at all. Replace these flood safe hoses with more traditional hoses. If the hoses are good and you haven't found anything slowing down the flow of the water, your electronic inlet water valve is just faulty on the back of your washer and will need to be replaced because it's just not allowing water flow into the washer correctly.Here is the valve to order in case it is faulty.

Is this a loud whining sound?

maybe the door frame / gasket was moist and had frozen the door closed.... try unplugging the unit for a half hour or so. Good Luck... Johnny B.... 337 739 5859