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Lucent PARTNER18 Corded Phone - Page 8 Questions & Answers
My new job has a Lucent phone and it does not ring
1.) Are you refering to outside lines ringing?
2.) What if someone dials you on intercom does it ring then?
If #1 the phone SYSTEM usually has an option that you have to program and add you to the ring pool for the outside lines.
If #2 does not ring it is also a function to disallow ring, but it very well could be the phone. Since the line is all that matters and NOT the phone, you could try another phone at your location and see if the same happens. If it does, you will need to program the SYSTEM from either Ext. 10 or 11 to add you to the ring pool and allow ring.
Lucent Partner 18D phone loses speed dial program
At the phone: No
This phone is attached to a Partner panel somewhere in your building most likely. At that panel there is either a slot card or a carrier box with several cards in it. One of them is the processor card, on that card at the front should be an area at the bottom w/ a "+" plus sign on it, move the black (usually that color) slide and there will be a carrier for 2 AA batteries (or AAA), replace those and the info should be saved. Alternatively some of these system have a PCMCIA memory card that you can use to back them up and then restore them if something goes wrong later. If you find the main phone on your system (usually 34 button) it may even tell you the batteries need replaced. When we install we also highly recommend hooking the main phone system to an APC backup, even something as small as a 500-600 series just to both protect your investment and in small outages eliminate the worry of this problem.
Hope this helps you.
HOW DO I USE THE TRANSFR BUTTON?
While on a call press the Transfr key then dial the extension you want to transfer the call to.If you want to blind transfer the caller hang up after dialing the extension. If you want to screen the call for the extension, wait til they pick up the intercom call, tell them who is calling then hang up. in either case whenn you hang up the call is connected to the extension you transfered it to.
HOW DO I GET MY DESK PHONE TO HAVE A PRIVATE LINE.
Programming privacy on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system
programmingenter in "#304"
the display should say Automatic Ext Privacy and ask for an extension number.
enter your extension numberand press 1 assigned
press feature "00" to logout
Very fuzzy phone
Sounds like the board is going bad. You may want to consider replacing it.
Setting date
Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system
programmingenter in "#101"
the display should say system date and the current programmed data
enter the new date in MM,DD,YY format
press feature "00" to logout
How do I reprogram the main message on my Lucent Partner 18D
Depending on the type of
voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin
programming. ,3 for greetings, 1 for auto attendant number, 1 for day greeting 2 for night( if your using a night key at the receptionist station then it usus the night greeting) # to go past selector codes, 1 to start recording 3 to accept greeting hang up when done.
As far as the employees voicemail messages, while in the voicemail administration you can reset her password in the "administer mailboxes" prompt which is either 2 or 4 depending on the voicemail type you have. that will reset her password back to 1234.
How do I access the automated attendant menu on my
Depending on the type of
voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin
programming. ,3 for greetings, 1 for auto attendant number, 1 for day greeting 2 for night( if your using a night key at the receptionist station then it usus the night greeting) # to go past selector code, 1 to start recording 3 to accept greeting hang up when done
How do you change the time?
if u want to change the time in ur mobile then go to settings and then go to time setting and then u can change the time of ur mobile
I need to reset the time on my Partner 18D
Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system
programmingenter in "#103"
the display should say system time and the current programmed time
enter the new time in 24 hour format
press feature "00" to logout
Lucent Technologies 7311H14b in good shape but need caller ID
Yes you can get stand alone caller ID units, they simply plug into the main line in phone jack. BTW, If you have a modem in your PC you can also then use it as a telephone "anything" Call center, answer-phone, voice-mail, and of course Caller ID. A lot of the software is freeware available on the 'net for download and install.
Lucent Parner 18D. 5
Hello.
Disconnect all phones from the problematic telephone line. Wait 15 minutes and reconnect the phones again, one at a time and see if there is a dial tone.
If the resetting and testing doesn't resolve, contact your telephone provider.
Hope this helps.
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