Top 20 NEC Electra Professional ETW-16DC-2 Questions & Answers

Ringing is assigned in system programming, usually done by the service company unless you have a phone tech or IT guy/gal who handles this.

Feature, 26, Feature sets and cancels background music on the Pro II, Elite, and IPK.

Do you have actual appearance of each line, or just a placement button for calls received, a Call Arrival key, or car key. You can't grab a car key to make a call, the outgoing calls just land on them after you dial 9 or whatever the code is. Anyway, that would have to be changed in system programming, an actual tech would have to look at that. Or the phones are restricted and need a code entered to bypass the restriction. I have no idea how those codes might be set up.

I have a PRI and am asking the same question. I do know that you do have to go into programming to set this up. You also have to have a COIB card installed for this to work for standard Direct Inward Dial lines.

you probably have an ext unit please try the following steps
To set the time, Press FNC then 9 then # then set the hr and mins using number keys Use RECALL button to set AM & PM Press FNC again to set.
Good luck and best regards
John

May I get the make and model # to try to help you more

You cannot unless you subscribe to Caller ID from your loca ltelephone company. That is a feature that you .have to pay for

THIS IS THE DO NOT DISTURB FEATURE, TRY SPEAKER + 42 OR SPEAKER + 41 THIS SHOULD WORK.

phones come with up to five handsets each will need to be properly adjusted. You may need to set the main handset to synchronize with the base unit plugged into the telephone wall jack and assign special configuration numbers to the other handsets in order to properly identify each one within a specified location. One handset left in the turned on mode may make it impossible to place calls with the any of the other handsets. This will continue until either the battery dies or fails on the handset or the phone is switched off and replaced in its charger for charging again. Synchronize the main handset by pressing the MENU button on the handset, then pressing the down button IN order to select the number you wish to assign to that handset. Repeating this process if you have already done so will greatly decrease the level of errors experienced

return it where you purchased it.

Hello,

Have you try to reset it? If no, Just try to reset it to factory settings.
Remove the AC Adapter from the AC power (either at the base or at the wall outlet) and immediately connect it again. Remove battery from the handset and immediately replace it. Place the handset back into the charger for about 5 seconds. That should reset the phone and put the phone on default, that should fix the problem.

Take care.

Sounds like your music on hold is also your background music. Need to use the background music on/off code to toggle this feature to the off setting. Don't have it in front of me, should be Function,49, Function.

hello,all you need is a manual,just scroll through the manual below,the problem arouse from the settings,if you kindly study it,you will definitely see the ringer of the electra phone is set to silence.here is your user guide for the electra professional attendant user phone,

pdf.textfiles.com/.../NEC%20Electra%20Pro%20Level%20II%20.pdf -

wish you good luck,

take care.

It doesn't exactly work that way, but I'm guessing that you have 8 button terminals. You can replace them with phones like this: http://www.pcliquidations.com/item.asp?id=1678

There may be some programming required to make them work.

Carl

ringer don't ring incoming calls

it is very easy to utilise speaker phone ..u can speak without handset

Try this:

NEC Electra Telephone System

Changing the time on a Electra Elite & Professional system must be done from the "main" or primary phone. It is usually extension # 100. 1.- Press "FEATURE" 2.- Dial "9#" 3.- Enter hour and minute 4.- Press "RECALL" to change AM/PM setting 5.- Press "HOLD" to change the calendar setting 6.- Press "RECALL" to change the day of week 7.- Dial "#" to move the cursor to day of month field 8.- Enter day of month 9.- Press "RECALL" to select month 10.- Dial "#"to move the cursor to year field 11.- Enter last 2 digits of year 12.- Press "FEATURE"

Carl

( FNC ) 9, # ... from the first port on the system.
Set the new time and the press ( FNC ) again.

With this old model of phone you don't have the soft keys to scroll through the directory like the newer models have.

In order to check the system speed dials you will need to check them manually:

System Speed Dial #'s
LNR/SPD key and the system speed # 00~79

Station Speed Dial #'s
LNR/SPD key and the system speed # 80~99

This will dial the # and/or display the name associated with the speed dial.

In order to program them refer to this manual:

Elite IPK Features and Specs

Look under Speed dial-Station or System.

just found a site a downloaded manual
but thanks anyway for the follow up