20 Most Recent NEC Electra Professional ETW-16DC-2 Questions & Answers

Sounds like your music on hold is also your background music. Need to use the background music on/off code to toggle this feature to the off setting. Don't have it in front of me, should be Function,49, Function.

To set the time,
Press FNC
then 9
then #
then set the hr and mins using number keys
Use RECALL button to set AM & PM
Press FNC again to set.

Ringing is assigned in system programming, usually done by the service company unless you have a phone tech or IT guy/gal who handles this.

Do you have actual appearance of each line, or just a placement button for calls received, a Call Arrival key, or car key. You can't grab a car key to make a call, the outgoing calls just land on them after you dial 9 or whatever the code is. Anyway, that would have to be changed in system programming, an actual tech would have to look at that. Or the phones are restricted and need a code entered to bypass the restriction. I have no idea how those codes might be set up.

Feature, 26, Feature sets and cancels background music on the Pro II, Elite, and IPK.

I have a manual for this phone. If I could get your fax number, I will copy it for you. Julie

I have a PRI and am asking the same question. I do know that you do have to go into programming to set this up. You also have to have a COIB card installed for this to work for standard Direct Inward Dial lines.