The KX-TGA600 isn't an answering machine. If you have a separate answering machine connected to your phone line, please consult its documentation. If you're subscribed to a voicemail system provided by your telephone company, please contact your telephone company for instructions on accessing their voicemail system.
Some Panasonic cordless phones come with up to five handsets each will need to be properly adjusted. You may need to set the main handset to synchronize with the base unit plugged into the telephone wall jack and assign special configuration numbers to the other handsets in order to properly identify each one within a specified location. One handset left in the turned on mode may make it impossible to place calls with the any of the other handsets. This will continue until either the battery dies or fails on the handset or the phone is switched off and replaced in its charger for charging again. Synchronize the main handset by pressing the MENU button on the handset, then pressing the down button IN order to select the number you wish to assign to that handset. Repeating this process if you have already done so will greatly decrease the level of errors experienced with panasonic phones MORE USEFUL INFORMATION FOR ALL YOUR ELECTRONICS When troubleshooting these units, there are always several variables to consider. First check to see what last occurred with the unit such as did the children play video games, did the electricity go out due to bad weather. You may see that there are many possibilities but let's focus on what occurred last to the unit. Once we determine what happened last, we may isolate the actual cause of the problem. The actual cause may be associated with projection issues, older versions (Picture tube), interference from devices located nearby, and even a radio turned on and located really close to your unit. This is normally known as electromagnetic interference to electronics and is very common with the error you have provided today. Please continue to look for anything EXTERNAL to the unit before looking at the internal components. I have been working on these a long time so feel free to follow up with me.
I have a Panasonic KX-TG6700 base unit and KX-TGA670B handsets. We had a similar problem where we were no longer able to deregister the handset using the handset itself. We wanted to be able to use that slot that the broken phone was still occupyng. The solution that we found in the manual online was to hold down the intercom button for 3 seconds until the "in use" light turned on. Then press and hold the number of the extension you want to deregister until it beeps. At this point the base unit has freed that extension.
You may have a bad base. Do you have other handsets that are running okay on your base? Are you confident your going through the registration procedures correctly with the replacement handset? Did you have a storm come through preceeding your problems?
Voicemail is a service of your telephone company. If your calls are going to voicemail, check the settings following the directions for the service. If the answering system is getting the calls, then check if the KX-TGM420 handset(s) and base are set to a ringer volume of 0. You can change this from either the base or a handset by pressing the + button while the phone is ringing. Otherwise, when the phone system is in standby (no calls in or out), press # 1 6 0 on a handset or * # 1 6 0 on the base. Then set the ringer volume on the handset (0-6) or base (0-10). This is the equivalent of pressing menu and navigating through the menu (Menu > Settings > Ringer Adjustment > Ringer Volume (Incoming)). You can also turn off the ringer by pressing and holding 0 on the handset and Ringer Off on the base. See pages 33 and 44 of the manual, link below.
I hope this helps. The manual is available here: https://help.panasonic.ca/viewing/ALL/KX-TGM420/OI/TGM420_PNQX7794YA/TGM420_PNQX7794YA.pdf .
Cindy Wells
The "CO Not Assigned" error on your Panasonic KX-T7433 handset indicates that the Central Office (CO) line has not been properly assigned to the handset. Since you've mentioned that other handsets in your office can connect to CO-01 without any issues, the problem seems to be specific to certain handsets. Here are a few steps you can take to troubleshoot and potentially resolve this issue:
Restart the Handset: Sometimes, a simple restart can resolve temporary glitches. Try unplugging the handset's power cord for a few seconds and then plugging it back in.
Check CO Assignment: Double-check the CO assignment settings on the problematic handsets. Make sure that the CO-01 line is correctly assigned to those handsets. Follow these steps:
Press the "Program" button on the handset.
Dial 1 (CO Line Access).
Dial the line number you want to assign (in your case, 01).
Press the "Auto Dial/Store" button to save the assignment.
Hang up the handset.
Reset the Handset: If reassignment doesn't work, you can try resetting the handset to its default settings. Keep in mind that this will erase any customized settings on the handset. To perform a reset:
Make sure the handset is not in use.
Press and hold the "Program" button while you reconnect the power cord.
Keep holding the "Program" button until the handset displays "Initializing..." and then release the button.
The handset will restart and return to its default settings. You'll need to reconfigure any personalized settings afterward.
Firmware Update: Check if there are any firmware updates available for the Panasonic KX-T7433 system. Outdated firmware can sometimes cause compatibility issues. Refer to the user manual or Panasonic's official website for instructions on updating the firmware.
Contact Panasonic Support: If none of the above steps resolve the issue, it might be best to contact Panasonic's customer support. They can provide specific guidance based on your model and system setup.
Physical Check: Ensure that the physical connections and cables related to the CO-01 line are secure and functioning properly. A loose connection could lead to communication problems.
Keep in mind that these steps are general suggestions and may need to be adjusted based on the specific model of your phone system and any unique configurations in your office. If you're not comfortable performing these steps yourself, it's recommended to seek assistance from a professional technician or the manufacturer's support team.
The recurring issue you are experiencing with the KX-TS880MX phones emitting an intrusive noise/continuous tone can be frustrating. There could be several potential causes for this problem. Here are a few suggestions to help you troubleshoot and potentially resolve the issue:
1. Interference: Check if there are any sources of interference near the affected phones, such as other electronic devices or power sources. Move the phones away from potential sources of interference and observe if the issue persists.
2. Faulty Phone Line: Ensure that the phone line connected to the affected phones is not damaged or experiencing any issues. Try connecting the affected phones to a different phone line or port to see if the problem persists.
3. Firmware/Software Update: Check if there are any firmware or software updates available for the KX-TS880MX phones or the TDA600 Panasonic system. Updating the firmware or software can often resolve compatibility issues and fix known bugs.
4. Reset and Reconfiguration: Perform a factory reset on the affected phones and reconfigure them on the TDA600 Panasonic system. This can help eliminate any software glitches or misconfigurations that may be causing the problem.
5. Contact Panasonic Support: Reach out to Panasonic's customer support or the dealer from whom you purchased the phones. Describe the issue in detail and inquire if they have encountered similar problems with this particular model. They may be able to provide specific troubleshooting steps or offer a solution.
If none of the above steps resolve the issue, and the problem persists only with the KX-TS880MX model phones, it's possible that there may be a defect with those units. In such cases, replacement or repair may be necessary.
