Logitech Harmony 1000 LCD Touchscreen Remote Control - Answered Questions & Fixed issues

Look for a little tiny hole that resets it, usually a paper clip does it.

1) Will be a good idea to contact customer service, for guide you. Because the USB cables can be faulty. You must know something about the electronic for test this special wires.God bless you

Hi. You can download the software to set up your remote for free at http://logitech.com/myharmony.

Regards,

D

Hi. This sounds like an error in the remote's Operating System. Try connecting it to your computer and updating the firmware. To do this, click "Downloads" in the Harmony software application and then click "Firmware." This will update the firmware (operating system) of your remote, and solve any software issues.
Regards,
D

When was the last time u replaced the litium battery?If 2 years or more the litium battery has not been change.Yes,it is the litium battery issue.

Try pressing the reset button, or holding the power button until it turns off. If that doesn't work take out the batteries and wait then put them back in.

Hello,

thanks for your additional information. This really helped to detect quickly where the fault was coming from.

Its very obvious that the fault is from the battery of the unit. The battery cell is weak such that it cannot be revived by charging.

To solve the problem, I would suggest that you look forward to getting a brand new battery. Once this is done, the unit will charge the new battery without any problem.

The battery presently in the unit is bad and it cannot hold charge. So do a battery replacement and problem would be solved.

Good luck.

Use a multimeter to chack the charging cradle. volts must be within half volt from specifications.

If the newly tested battery charges in full , then the battery is not the problem. More likely the battery draining problem is due to a contact ccausing a parasitic drain inside the unit.

HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.
3. Launch the Harmony Remote Software, and log in.
4. Click "Downloads" at the top and click "Firmware".
5. The remote will go through the firmware update.
6. Select "Yes", and click NEXT to update the remote.


If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

http://www.audioholics.com/reviews/remote-controls/logitech-harmony-1100-rf


http://www.logitech.com/en-us/remotes/

also if u can hook it up to the comp while online it might do a auto update not sure just an idea

Have you tried resetting your Logitech Harmony 520 remote by updating your remote's firmware? Firmware replacement fixes several Harmony problems.

To upgrade or reapply the firmware on your Harmony remote:

1. Launch the Harmony remote software and log into your account.
2. Click on the Downloads button at the top-right corner of your screen.
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
4. Once the firmware upgrade is complete, click on the Update Remote button.

I hope that helps.
_____________________________________________
Harmony 520 Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

email in they will help you there. I have never been turned down by them! i have been out of warranty for about a year

If uprating the firmware has not fixed it, then it would seem to be a hardware failure. Is the remote still in warranty? If so, you can call Logitech to get it replaced.

Hey!

I had this same problem and this is what helped me!

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=12359

Hope this helps!

-Kennedy

Ensure that you do not have the power command added as an additional command in the Activity, and decrease the repeat setting for your TV. The followinf link will tell you how to decrease the repeats.

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3863

Hi! You should try to update the firmware in safe mode:

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.
3. Launch the Harmony Remote Software, and log in.
4. Click "Downloads" at the top and click "Firmware".
5. The remote will go through the firmware update.
6. Select "Yes", and click NEXT to update the remote.

If it does not go into safe mode, or the firware update will not complete then it's probably a hardware issue. If you're in warranty you can call Logitech for a replacement.

Have you tried updating the firmware and making sure the inter-key delay for the device that you use to change channels is set to 0?

This is probebly an issue with the battery being loose. You can do the following:

1. Fold up a pice of paper and put it against the battery then put the battery cover back on. The paper will ensure a snug fit.
2. Click "Downloads" in the sofware and select "Firmware". The remote's firmware will up updated.
3. Update the remote.

Hopwfully that will stop the remote from rebooting!

Hey!

I have found whenever the Harmony Remote is not working quite right, a firmware update will usually get it working again!!! If you dont know how to do a firmware update, the following link will show you how to do it!

http://logitech-en-emea.custhelp.com/cgi-bin/logitech_en_emea.cfg/php/enduser/std_adp.php?p_faqid=10747

If this doesnt fix it, you may have to contact Logitech directly to figure out what is going on!!!

I hope this helps!!

-Kennedy

Hi. Try doing the following to get your remote working again,

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.
3. Launch the Harmony Remote Software, and log in.
4. Click "Downloads" at the top and click "Firmware".
5. The remote will go through the firmware update.
6. Select "Yes", and click NEXT to update the remote.

That usually takes care of my remote when it freezes. (: