20 Most Recent Western Digital 250GB MyBook External USB 2.0 250 GB Hard Drive - Page 2 Questions & Answers

You don't need to attach it as a slave drive. Just plug it in to a usb slot on the pc. If you've tried formatting it and been unsuccessful and If your pc isn't recognizing it and it has Windows XP or later installed then the drive is dead.

Try Western Digital's website.

Get online and got to www.google.com In the google search box type: "Western Digital Support" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operating system when requested. Look for manuals throughout the site.

click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers

if you can see your usb drive but its not workingports (com&lpt) right click update driver

if you dont have a disk with the drivers

you will need to download one try one of these

http://download.cnet.com/usb2-0-driver-zip/3000-18493_4-163914.html

http://download.cnet.com/usb-2-0-root/3000-18493_4-55793.html

http://download.cnet.com/usb-mass-storage-controller/3000-18493_4-161651.html USB Mass Storage Controller

http://download.cnet.com/via-usb-2-0/3000-2098_4-10163319.html

Install a USB 2.0 host controller driver

http://download.cnet.com/usb-mass-storage-controller/3000-18493_4-161651.htmlhope this helps

i just used vise grips

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Ifyour hard drive can be detected and shows up as a drive letter in my computerbut you can't access or open your files,then you can recover your data from hard drive with data recovery software easily.This way is theeasiest and the most inexpensive way for hard drive data recovery.If you bring it to BestBuy or a professional,they will cost you $500-1000 or more.
I managed to recover data from crashed hard drive with Tenorshare DataRecovery.If needed,you can download it and scan your hard drive for free topreview whether your data can be recovered.It will show you the filename,type,date and of your files and thumbnails for pictures that it foundon your drive. Get it from http://www.any-data-recovery.com/product/datarecoveryprofessional.htm
If it fails, you will have to bring it to Best Buy or a professional but let'shope not because it will cost you a lot of money ($500-1000 or more) andwhether they can recover data is not guaranteed.

Hello, Joyce.

Connect the travel drive to your new laptop via the USB cable to a USB port on your laptop. There should be a display that the travel drive (Western Digital ?) is trying to connect or is connected.

If unsuccessful connecting, you would need to install the driver for the travel drive. Or, the USB travel drive cable is faulty.

If connected successfully, note the drive letter (typically would be "F" or "G"). If "F" for example, select My Computer and look for the "F" drive (or whatever letter drive the travel drive is when connected to your laptop). Select "F" (or whatever letter) and select My Documents. Select all the documents and Copy. Go to My Computer again and look for My Documents on the "C" drive (your laptop). Select Paste and all the folders and documents should be copied.

If you did not keep your photos in the My Documents folder but in "Pictures", go to your "Pictures" folder on the travel drive. Select all the files and Copy. Go to the Pictures folder on the laptop and select Paste and all pictures/photos should be copied.

Hope this helps.

Need more information about the problem. Your computer type and operating system and also if your hard drive came with any power source?

click start control panel administration tools computer management device manager scroll through all of your devices if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver if you can see your usb device but its not working sroll to Ports(Com&Ltd) right click to update driver if you computer came with a motherboard disk the drivers could be on it hope this helps you

Some of the External drives comes with installation disc. before it can be recognize you have to download the driver at :

http://support.wdc.com/product/download.asp?modelno=WD2500XMS&x=5&y=14

The website only if you don't have the installation disc that came with the product.
Hope this solution works for you.

The other folders may be hidden.
To show hidden folders and files.
Open the drive - Click on Tools - Folder Options - View tab and enable Show hidden files and folders.

The power adapter could be faulty.
If you get an error message"Insufficient power to operate USB device" when you plug a USB deviceinto the computer's USB port, then this device is drawing excessive currentthat the USB port cannot supply. In case such as this, youneed to purchased a powered USB hub and connect this hub into the computer'sUSB port and then connect the USB device into this powered USB hub.

Hello,

Try plugging the usb cable on a different port on the computer. If the light flashing is red, then there is a hardware problem on your WD. If this is still under warranty, then its best to have it checked from where you bought it or to any authorized WD service center. If its no longer under warranty, then you can open the WD and check for any disconnection. The inside contains a harddisk; you may want to disconnect the two connectors from the harddisk and reconnect them again.

You may try putting your hard disk into another box to see if it works. If it does it is a box problem if it doesn't it's an hard disk problem

Instead of installing Windows XP every time, you can just restore your boot sector in the Windows XP Recovery Console. Here's how to get to the Recovery Console:

1. Put your Windows XP CD into your computer. Restart your computer and boot into the CD (a message should display "Press Any Key to Boot" or something similar). If you cannot boot into the CD, you will need to adjust your BIOS setting to use the CD drive as the first boot priority.

2. After the CD is finished loading, press "R" to go into the Recovery Console.

3. When prompted, enter the administrator password. If there's no password, just hit enter

4. Then enter "fixboot [drive]" (without quotations) where [drive] is the hard drive Windows XP is installed.

For example: fixboot c:

5. Type "exit" and Enter to escape the Recovery Console and restart your computer

Hope this helps!!!

Make sure it's plugged in to the computer and wall and that you have any necessary drivers installed.

It is probably you have setup a password protection with it. if it is the case, you must unlock it first

Try here to see if your product is covered;
http://shop.ebay.com.au/i.html?_nkw=western+digital+power+adapter&_sacat=0&_odkw=power+adapter+for+a+WD25001032&_osacat=0&_trksid=p3286.c0.m270.l1313